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Customer Program Manager Jobs in Cape May, NJ (NOW HIRING)

Compass

Customer Success Manager

Avalon, NJ · On-site

$27 - $30/hr

As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... programs, assisting with marketing requests and more. As an AEM you are passionate about your ...

Compass

Customer Success Manager

Avalon, NJ · On-site

$27 - $30/hr

As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... programs, assisting with marketing requests and more. As an AEM you are passionate about your ...

Compass

Customer Success Manager

Avalon, NJ

$27 - $30/hr

As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... programs, assisting with marketing requests and more. As an AEM you are passionate about your ...

Redner's Markets

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

... management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of ...

Redners Markets

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

... management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of ...

Redner's

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

... management. 6) Conduct training programs for new associates, as well as associates already on board. 7) Assist cashiers with price checks. 8) Keep store management and scan coordinator informed of ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Cape May, NJ

Customer Program Manager information

See Cape May, NJ salary details

$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer program manager in Cape May, NJ is $54.18, according to ZipRecruiter salary data. Most workers in this role earn between $36.11 and $69.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Cape May, NJ are hiring for Customer Program Manager jobs? Cities near Cape May, NJ with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Cape May, NJ as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $112,689 per year, or $54.2 per hour.

Dialysis Program Manager Registered Nurse - RN

Fresenius Medical Care

Lewes, DE • On-site

Full-time

Re-posted 16 days ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,326 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

PURPOSE AND SCOPE:
Responsible for the day-to-day program operations and supporting the growth of the assigned single site Home Therapies program in coordination with the Business Unit management, in-center staff and other support functions. Ensures provision of quality patient care in accordance with policies, procedures, and training.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Provides safe and effective oversight, support, training and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies.
  • Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
  • Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
  • Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
  • Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
  • Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
  • Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
  • Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
  • Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
  • Ensures regulatory, compliance, and audit activities are accomplished on time.
  • Orients and supports new staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
  • Participates in Business Unit initiatives, projects, and audits as directed.
  • Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
  • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
  • The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
  • This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

SUPERVISION:
  • Typically supervises non-exempt staff

EDUCATION AND REQUIRED CREDENTIALS:
  • Graduate of an accredited School of Nursing (R.N.). Current appropriate state licensure.
  • Successfully complete CPR Certification

EXPERIENCE AND SKILLS:
  • Minimum of one year dialysis experience with three months peritoneal experience required, one year medical-surgical nursing or ICU experience preferred
  • Supervisory experience preferred
  • Successfully complete a training course in the theory and practice of dialysis therapies
  • Demonstrated leadership skills including, but not limited to communication, customer service, performance management and continuous quality improvement.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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Benefits

Hours and flexibility

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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