ZipRecruiter

Log In

1

Customer Program Manager Jobs in Dover, NJ (NOW HIRING)

IQVIA

Clinical Program Manager

Parsippany, NJ · On-site

$93K - $285K/yr

As Senior Project Leader/Clinical Program Manager you will liaise directly between IQVIA/sponsor functions and the customer, acting as that accountable point for delivery and quality whilst ...

Pyramid IT

MDM Program Manager

Edison, NJ · On-site

$120K - $120K/yr

... customer master (exposure to HCP, HCO and affiliation data is a plus) 3. Strong communication and stakeholder management skill required. Needs to have experience in planning and managing project ...

Weiss-Aug Group

Sr. Program Manager

East Hanover, NJ · On-site

$123K - $123K/yr

Represent the customer in order to ensure that the customer's expectations are clearly understood ... Experience with product design, program/project management, and understanding of tight-tolerance ...

Amazon

Program Manager II (ADBL197)

Newark, NJ · On-site

$102K - $142K/yr

Program Manager II Location: 1 Washington Street, Newark, NJ 07102 Duties: Manage Technology ... Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you ...

CoreWeave

Technical Program Manager, Inference

Livingston, NJ · On-site

$140K - $182K/yr

Responsibilities : • Drive end-to-end program management for inference platform initiatives spanning reliability, customer onboarding, launch readiness, and runtime optimization • Lead cross ...

CoreWeave

Technical Program Manager, Inference

Livingston, NJ · On-site

$140K - $182K/yr

This includes managing the execution of customer-facing onboarding programs, launch readiness for dedicated inference capabilities, and the platform improvements needed to support scale, reliability ...

CoreWeave

Technical Program Manager, Inference

Livingston, NJ · On-site

$140K - $182K/yr

This includes managing the execution of customer-facing onboarding programs, launch readiness for dedicated inference capabilities, and the platform improvements needed to support scale, reliability ...

Neotecra

Energy Efficiency Program Manager

Newark, NJ · On-site

Energy Efficiency or Electric Vehicle program experience ; experience in Business/Customer Relationship Development. * Management / leadership experience working with cross-functional teams. * Valid ...

Photon

Program Management - NJ

Somerville, NJ · On-site

Program Manager Job Title Program Manager Job Summary We are seeking an experienced Program Manager ... Experience managing digital transformation, cloud migration, ERP, CRM, or enterprise technology ...

Monitise

Senior Client Program Manager

Berkeley Heights, NJ · On-site

$120K - $198K/yr

Champion voice of the customer feedback for end-to-end client satisfaction and engagement * Develop ... IT program and project management * 5+ years of experience in the Financial Services Industry ...

previous pagenext page

Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Dover, NJ

Customer Program Manager information

See Dover, NJ salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer program manager in Dover, NJ is $55.41, according to ZipRecruiter salary data. Most workers in this role earn between $36.92 and $71.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Dover, NJ are hiring for Customer Program Manager jobs? Cities near Dover, NJ with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Dover, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,248 per year, or $55.4 per hour.

Clinical Program Manager

IQVIA

Parsippany, NJ • On-site

$93K - $285K/yr

Full-time

Posted 28 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

61st of 223 rated it services

Job description

Job Summary:

We are looking for Senior Project Leaders/Clinical Program Managers to join our innovative and dynamic group of global professionals dedicated to assisting our clients in driving healthcare forward. This is an important and high-profile role within our sponsor-dedicated business unit to enable medical breakthroughs that advance healthcare and patient treatment options around the world.

As Senior Project Leader/Clinical Program Manager you will liaise directly between IQVIA/sponsor functions and the customer, acting as that accountable point for delivery and quality whilst maintaining financial control. You will manage cross functional teams across this global organization and be supported by domain experts in every function, enabled by best-in-class technology and data analytics. This role owns study and or program level timelines and planning;
Microsoft Project (MSP) expertise is a must-have, as well as developed analytic skills.

Key collaborators are the Clinical Lead for site management, the Project Vendor Manager, the Project Management Analyst for project coordination, tracking and financial analysis, and the Site Activation Manager an expert in start-up.

IQVIA's size and global footprint will present you with the breadth of opportunities necessary to develop your career.

Typically assigned to one or two projects, or a program, responsibilities might include:

  • Leading global cross-functional project team delivery, accountable for achievement of milestones and quality of contracted scope
  • Serving as the primary contact with the customer for progress and governance
  • Developing study management plans and ensuring consistent use of study tools, training materials and compliance with standard processes, policies and procedures
  • Anticipating risk and implementing mitigation strategies
  • Managing study team assignments, accountability and resource requirements
  • Ensuring the study budget is managed proactively including scope changes and financial systems are accurate

Requirements:

  • Bachelors Degree
  • Professional Project Management certification is preferred
  • A minimum of 5 years' in Clinical Project Management in industry/CRO/business experience is required in clinical drug development
  • and/or clinical operations, clinical R&D experience preferred.
  • Prior experience leading a cross-functional global teams is required
  • Demonstrated ability to resolve conflict and influence teams without direct authority
  • Successful experience in planning and management of governance bodies is preferred
  • Proficient in MS Project is required

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $93,100.00 - $285,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

View All IQVIA Jobs

Apply