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Customer Program Manager Jobs in Dallas, GA (NOW HIRING)

STR

Lead Program Manager

Atlanta, GA

$147K - $200K/yr

Our main customer focus is on Air Force, Navy, and DARPA research programs. The Role The SAAM Group is seeking a Lead Program Manager with an engineering background to manage a portfolio of programs ...

STR

Lead Program Manager

Atlanta, GA · On-site

$147K - $200K/yr

Our main customer focus is on Air Force, Navy, and DARPA research programs. The Role The SAAM Group is seeking a Lead Program Manager with an engineering background to manage a portfolio of programs ...

Cityview Helicopter Tours

Program Manager

Atlanta, GA · On-site

You will be interacting with our customers most of the time. If you do not like talking to people, if you find quick problem solving frustrating, and if you can't think on your feet, then this job is ...

INFLEXIONPOINT LLC

Project/Program Manager

Atlanta, GA · On-site

$150K - $170K/yr

The cornerstone of our commitment to building long-term relationships with our customers is making ... The Technical Project / Program Manager will drive high-quality, efficient, secure, and ...

Inflexionpoint

Project/Program Manager

Atlanta, GA · On-site

$150K - $170K/yr

Technical Project / Program Manager Position Summary See Your Future in Our Future. As an ... The cornerstone of our commitment to building long-term relationships with our customers is making ...

4pconsultinginc

IT Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Open Program Manager Roles 1. Customer Application Implementation Program Manager * Lead end-to-end implementation of customer-facing applications. * Coordinate with business stakeholders, IT teams ...

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Customer Program Manager information

See Dallas, GA salary details

$8

$48

$76

How much do customer program manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer program manager in Dallas, GA is $48.86, according to ZipRecruiter salary data. Most workers in this role earn between $32.60 and $62.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Dallas, GA are hiring for Customer Program Manager jobs? Cities near Dallas, GA with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Dallas, GA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $101,623 per year, or $48.9 per hour.

Program Manager

Air Express International USA, Inc.

Atlanta, GA • On-site

$93K - $124K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Program Manager

Job Location: Atlanta, Georgia

DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

We have an outstanding career opportunity for a Program Manager in our Atlanta, GA facility.  Come join our DHL team and establish a career with the largest global transportation and logistics company!

Key Responsibilities:

  • Manage and deliver a portfolio of South East region-critical strategic projects and programs. 
  • .Partner with RVP South East and Station Managers to identify, scope, and prioritize strategic initiatives aligned with organizational goals for both short to medium term agendas
  • Translate these objectives into clearly defined project roadmaps with milestones, KPIs and success criteria
  • Translate strategy into execution by overseeing the planning, resourcing, and delivery of enterprise-wide initiatives
  • Lead cross-functional project teams to deliver complex and high value initiatives
  • Present to senior management a structured analysis providing solutions to manage both the dependencies and the interfaces between projects
  • Analyze business processes, identify alternative solutions, assess feasibility and recommends new/ alternate approaches
  • Define success metrics and oversee reporting on business outcomes, ROI and performance improvement
  • Conduct post-implementation reviews to capture lessons learned and ensure continuous improvement
  • Champion best practices across projects and functions to ensure continuous improvement

Skills and Qualifications: 

  • Bachelor's Degree required, advanced degree preferred in relevant discipline (e.g., Business Administration, Management)
  • 4-6 years' work experience in Management Consulting, Operations Strategy, Business Transformation or Strategic Projects
  • Experience leading project teams in the development and implementation of strategic projects
  • Strong analytical skills with the ability to synthesize complex data (financial, operational, market) into actionable insights
  • Strong Data Analytics, AI and PM tools
  • Advanced skills in MS Excel and Power Point
  • Exceptional influencing and partner management skills in highly matrixed environments

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)


Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

#LI-RL2

Employment Type: FULL_TIME

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