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Customer Program Manager Jobs in Buffalo, NY (NOW HIRING)

Astronics

Product Program Manager

East Aurora, NY · On-site

Product Program Manager The PPM manages products from introduction, through the complete production ... The PPM functions as the point-of-contact between Sales, Engineering, Management, the Customer ...

Moog

Staff Program Manager

Buffalo, NY · Hybrid

$140K - $190K/yr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations. This position requires an on-site ...

Moog

Staff Program Manager

Buffalo, NY · On-site

$140K - $190K/yr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations. To be considered for the Staff ...

Moog, Inc.

Staff Program Manager

Buffalo, NY · On-site

$140K - $190K/yr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations. To be considered for the Staff ...

Moog, Inc.

Staff Program Manager

Buffalo, NY · On-site

$140K - $190K/yr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations. This position requires an on-site ...

Moog, Inc.

Senior Program Manager

Buffalo, NY · On-site

$120K - $150K/yr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations. To be considered for the Senior ...

Moog

Senior Program Manager

Buffalo, NY · Hybrid

$120K - $150K/yr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations. To be considered for theSenior ...

Moog Inc

Staff Program Manager

East Aurora, NY · On-site

$140 - $190/hr

Achieve timely resolution of outstanding issues through effective day‑to‑day communications with the customer, Moog management, and Moog functional organizations. * Optimize the program ...

Moog

Senior Program Manager

Buffalo, NY · Hybrid

$110K - $155K/yr

Senior Program Manager Reporting To: Manager, General Work Schedule: Hybrid - Buffalo, NY Moog ... Ability to present program information to customers and other groups of people; ability to operate ...

Moog Inc

Staff Program Manager

Buffalo, NY · On-site

$140 - $190/hr

We're seeking a motivated leader to collaborate externally with our customers and internally with our teams and management to meet or exceed program expectations.**To be considered for the****Staff ...

Strivector Corp

Staff Program Manager

East Aurora, NY · On-site

... the customer, company management, and the company's functional organizations. • Optimize the program likelihood of success through collaboration with OE Program Managers and other stakeholders ...

Moog

Senior Program Manager

Buffalo, NY · On-site

$115K - $155K/yr

Job Title : Senior Program Manager Reporting To: Director, Site Program Work Schedule: Onsite ... Moog provides flexible and responsive products and services that meet customer needs. "Equipping ...

Moog, Inc.

Senior Program Manager

Buffalo, NY · On-site

$115K - $155K/yr

Job Title : Senior Program Manager Reporting To: Director, Site Program Work Schedule: Onsite ... Moog provides flexible and responsive products and services that meet customer needs. "Equipping ...

3B Staffing LLC

Oracle Program Manager

Buffalo, NY · On-site

$112K - $112K/yr

Oracle Fusion Oracle CRM Oracle E-Business IT PROGRAM MANGER They are moving to Oracle and are looking for a strong PM to help with the 3-year implementation. WORK OBJECTIVE: The Information ...

3B Staffing LLC

Oracle Program Manager

Buffalo, NY · On-site

$112K - $112K/yr

Oracle Fusion Oracle CRM Oracle E-Business IT PROGRAM MANGER They are moving to Oracle and are looking for a strong PM to help with the 3-year implementation. WORK OBJECTIVE: The Information ...

1 point system

Oracle Program Manager

Buffalo, NY · On-site

$112K - $112K/yr

Oracle Fusion Oracle CRM Oracle E-Business WORK OBJECTIVE: The Information Technology (IT) Program Manager is responsible for overseeing all aspects of any project in the Authority's IT department ...

M&T Bank

GenAI Program Manager

Buffalo, NY · On-site

Identify opportunities to improve operational efficiency, employee productivity, customer ... Program Management Professional (PgMP) certification. Master's degree. M&T Bank is committed to ...

M&T Bank

GenAI Program Manager

Buffalo, NY · On-site

Manages changes to program scope, priorities, timelines, and investment plans using appropriate ... Identify opportunities to improve operational efficiency, employee productivity, customer ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Buffalo, NY

Customer Program Manager information

See Buffalo, NY salary details

$8

$52

$82

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Buffalo, NY is $52.39, according to ZipRecruiter salary data. Most workers in this role earn between $34.90 and $67.31 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Buffalo, NY are hiring for Customer Program Manager jobs?

Cities near Buffalo, NY with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,961 per year, or $52.4 per hour.

Program Manager

Newbury Franklin Industrials

Buffalo, NY • On-site

$80 - $110/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

Benefits
  • Health insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
Position Summary

The Manufacturing Engineer - Development is responsible for the industrialization of a new project from initial RFQ to validation during production. They will serve as the primary technical liaison between the Moldtech, potential customers, suppliers, and tooling manufacturers. The Manufacturing Engineer – Development ensures open and constant communication among all stakeholders, and ensures new projects meet quality, cost, and delivery requirements.

Exempt

Yes

Reports to

Engineering and Maintenance Manager

Essential Duties and Responsibilities
  • Oversee all initial phases of communication with potential new customers, including review of RFQs, design reviews, and generating quotes.
  • Work directly with customers to understand project requirements, then clearly define all project requirements and communicate to Moldtech team.
  • Develop project timelines and ensure milestones are achieved on schedule.
  • Lead design and development of new tooling and processes with the help of internal resources, tooling manufacturers, equipment manufacturers, and the customer.
  • Support APQP deliverables such as PFMEAs, control plans, and PPAP submissions.
  • Ensure work instructions, process parameters, and quality requirements are clearly defined and documented for hand-off to production.
  • Conduct trials for new materials, compounds, and tooling, and validate results before production release.
  • Assist other initiatives of the Engineering team as directed by management.
Qualifications

Education & Experience

  • Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Materials Science, or related field; or equivalent experience.
  • 3–5 years’ experience in mold design, preferably in rubber molding (compression, transfer, injection).
  • Knowledge of rubber curing, flow, and shrinkage characteristics.

Skills & Competencies

  • Proficient in CAD software (SolidWorks, AutoCAD, or equivalent).
  • Knowledge of APQP, PPAP, and ISO/IATF quality requirements.
  • Strong problem-solving and root cause analysis skills.
  • Excellent communication and organizational abilities.
  • Ability to manage multiple projects under tight timelines.
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