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Customer Program Manager Jobs in Bastrop, TX (NOW HIRING)

CesiumAstro

Senior Program Manager

Austin, TX · On-site

$115K - $115K/yr

You will be the single point of contact for customer interactions including program management reviews, customer bi-weekly reviews, and major program reviews. This position is expected to be able to ...

CesiumAstro

Senior Program Manager

Austin, TX · On-site

$115K - $115K/yr

You will be the single point of contact for customer interactions including program management reviews, customer bi-weekly reviews, and major program reviews. This position is expected to be able to ...

CesiumAstro

Senior Program Manager

Austin, TX · On-site

$115K - $115K/yr

You will be the single point of contact for customer interactions including program management reviews, customer bi-weekly reviews, and major program reviews. This position is expected to be able to ...

Hippo Insurance

Associate Program Manager

Austin, TX · On-site

Associate Program Manager Location : Morristown, NJ / Dallas, TX / Austin, TX Reports To : VP, ... We use technology and data to help our customers stay ahead of problems and protect what matters ...

Apple

Channel Program Manager

Austin, TX · On-site

We are, in many ways, the face of Apple to our largest customers. Apple is looking for a Program ... Description The US Channel Programs team is looking for an experienced program management ...

Apple

Channel Program Manager

Austin, TX

We are, in many ways, the face of Apple to our largest customers. Apple is looking for a Program Manager to join our US Channel Programs team. In this role, you will own complex channel programs end ...

Apex Fintech Solutions

Senior Program Manager

Austin, TX · On-site

$115K - $115K/yr

... 22+ million end customers. At Apex, we are changing how the securities industry operates by ... This role involves managing project portfolios and ensuring the successful delivery of program ...

Apex Fintech Solutions

Senior Program Manager

Austin, TX · On-site

$115K - $115K/yr

... 22+ million end customers. At Apex, we are changing how the securities industry operates by ... This role involves managing project portfolios and ensuring the successful delivery of program ...

Flex

Program Manager - Manufacturing

Austin, TX · On-site

Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... In charge of customer satisfaction reviews and corrective actions. * Maintain current and develop ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Bastrop, TX

Customer Program Manager information

See Bastrop, TX salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Bastrop, TX is $53.79, according to ZipRecruiter salary data. Most workers in this role earn between $35.87 and $69.09 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Bastrop, TX are hiring for Customer Program Manager jobs?

Cities near Bastrop, TX with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Bastrop, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 3% Contract, and 4% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $111,876 per year, or $53.8 per hour.

Program Manager, Marauder

Saronic Technologies

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview
Saronic Technologies is seeking a Program Manager to own the execution and delivery of Marauder, our 180-foot Autonomous Surface Vessel (ASV) produced at our Franklin, LA shipyard. This is a flagship large-scale production program, and the Program Manager is accountable for its cost, schedule, scope, and customer outcomes from contract award through delivery and sustainment.
Marauder is built at production scale and fielded across a wide and evolving range of complex missions. The Program Manager must pair deep expertise in large-scale shipbuilding and rate production with an instinct for modular kits, payloads, and mission-package integration-understanding how a common hull is configured, re-configured, and sustained to meet diverse customer needs. This role owns the balance between production throughput and mission flexibility.
The Program Manager serves as the primary customer-facing owner of the program, partnering closely with the internal Saronic growth, engineering, production and quality teams. The right candidate brings the customer fluency to manage government stakeholders and contracts, the technical acumen to make technical decisions aligned to the customer needs and contract requirements, and the programmatic discipline to deliver a large, complex platform at scale.
Responsibilities
Program Ownership & Delivery
  • Own end-to-end execution of the Marauder program, holding accountability for cost, schedule, scope, and quality from award through delivery and sustainment.
  • Serve as a leader and owner of the customer contract, deliverables, milestones, CDRLs, and contractual obligations.
  • Build and maintain the integrated program plan, aligning productions scheduled, engineering milestones, and integration timelines to customer commitments.
  • Drive risk and opportunity management across the program, escalating and resolving issues that threaten cost, schedule, or performance.
  • Report program health, forecasts, and decisions to Saronic leadership and customer stakeholders.

Large-Scale Production Interface
  • Partner with the Franklin production team to plan and execute rate production of a 180-foot ASV, from long-lead procurement through hull construction, outfitting, and delivery.
  • Monitor build sequencing, work breakdown, and production milestones to protect throughput while meeting quality and acceptance criteria.
  • Monitor and mitigate production risks-supply chain, labor, tooling, and facility constraints-unique to large-vessel shipbuilding.
  • Coordinate with Quality and Production to ensure build configurations and acceptance events meet customer and contractual standards.

Kit & Mission Package Integration
  • Own the configuration strategy for Marauder across a variety of mission packages, kits, and payloads on a common production hull.
  • Partner with Mission Package Integration Managers to plan integration of bespoke and commercial-off-the-shelf kits into the production and delivery flow.
  • Balance production standardization against mission-driven variance, protecting throughput while enabling flexibility.
  • Ensure integration timelines, dependencies, and configuration baselines are reflected in the master program plan.
  • Capture mission-package lessons learned and feed them back into production and product roadmaps.

Customer & Stakeholder Engagement
  • Serve as the primary point of contact for the customer, managing expectations, requirements, and relationships across the program lifecycle.
  • Elicit and clarify evolving mission needs, translating them into actionable program and technical direction.
  • Lead program reviews, delivery events, and technical exchanges with government stakeholders, operators, and evaluators.
  • Deliver clear, concise program updates and after-action reporting to leadership and customer audiences.

Cross-Functional Leadership
  • Direct and synchronize a cross-functional program team spanning Production, Engineering, Software, Mission Services, and Forward Deployed Engineering.
  • Partner with Technical Program Managers to align technical execution with programmatic commitments.
  • Make and defend tradeoff decisions across capability, schedule, cost, and risk.
  • Drive disciplined configuration management across vessels, kits, payloads, and software versions
Qualifications
  • Bachelor's degree in Engineering, Naval Architecture, or a related technical field.
  • 10+ years of experience in program management of large-scale production, shipbuilding, or complex defense development programs. Program Management experience of Unmanned Surface Vessels highly desirable.
  • Excellent verbal and written communication skills, with the ability to interface confidently with technical and non-technical audiences.
  • Demonstrated ownership of cost, schedule, and scope on programs of significant size and complexity.
  • Experience managing production at rate, including supply chain, build sequencing, and delivery of large or complex hardware systems highly desirable.
  • Proven ability to manage government or defense customers, contracts, and deliverables.
  • Willingness to travel up to 25% of the time.
  • Secret security clearance eligibility required, active preferred.
Key Competencies
  • Can own a large, complex program end-to-end while balancing production throughput against mission flexibility.
  • Can connect production and configuration decisions to overall program cost, schedule, and mission outcomes.
  • Can translate evolving customer requirements into disciplined, executable program plans.
  • Leadership of high-performing, cross-functional, and distributed teams.
  • Established track record of clear, consistent, and correct communications with peers, leaders, and external stakeholders.
  • Comfort guiding customers through ambiguous or evolving requirements and shaping actionable solutions.
Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasional standing and walking within the office
  • Manual dexterity to operate a computer keyboard, mouse, and other office equipment
  • Visual acuity to read screens, documents, and reports
  • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies
  • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan with company match
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
Saronic CCPA Notice for Candidates and California Employees
If this role is based in the United States, it requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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