We are a trusted partner--driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos is looking for an innovative Program Manager II to join ...
We are a trusted partner--driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos is looking for an innovative Program Manager II to join ...
Program Manager
Annapolis Junction, MD · On-site
We are a trusted partner--driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos is looking for an innovative Program Manager II to join ...
Program Manager
Annapolis Junction, MD · On-site
We are a trusted partner--driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos is looking for an innovative Program Manager II to join ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Washington, DC · Hybrid
The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Consult with customer and contractor personnel to formulate and review task plans and deliverables ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Sterling, VA · On-site
$92K - $172K/yr
Maintain strong customer relationships, resolve concerns, and ensure customer satisfaction. * Program Execution & Contract Compliance * Manage all aspects of program execution including cost ...
Quick apply
Program Manager
Sterling, VA · On-site
$92K - $172K/yr
Maintain strong customer relationships, resolve concerns, and ensure customer satisfaction. * Program Execution & Contract Compliance * Manage all aspects of program execution including cost ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Customer relationship management. * Executive communication and presentation skills. * Personnel ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Customer relationship management. * Executive communication and presentation skills. * Personnel ...
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Silver Spring, MD · On-site
The Program Manager will oversee technical, operational, administrative, and contractual ... Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction ...
Program Manager
Vienna, VA · On-site
$270K/yr
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
$270K/yr
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Vienna, VA · On-site
The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...
Program Manager
Vienna, VA · On-site
The Program Manager will be responsible for overall contract execution and will serve as SteerBridge's primary point of contact for the government customer. This individual will oversee contract ...
Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...
Conduct recurring program management reviews, status briefings, and customer meetings. * Prepare ... and deliver monthly, quarterly, annual, and ad hoc program reports. * Establish and maintain risk ...
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Quick apply
Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage r to lead ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
$270K/yr
Description Program Manager National Capital Region (NCR) ActioNet is seeking for a Program Manage ... With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 13 ...
Program Manager
Chantilly, VA · On-site
$150K - $200K/yr
Description The Program Manager serves as the senior leader responsible for overall execution ... Build and maintain effective relationships with government stakeholders, customer leadership ...
Program Manager
Chantilly, VA · On-site
$150K - $200K/yr
Description The Program Manager serves as the senior leader responsible for overall execution ... Build and maintain effective relationships with government stakeholders, customer leadership ...
Program Manager
$197K - $253K/yr
The Program Manager provides contract-level leadership for the delivery of information technology ... customer satisfaction. * Facilitate communication among Government stakeholders, contractor ...
Program Manager
$197K - $253K/yr
The Program Manager provides contract-level leadership for the delivery of information technology ... customer satisfaction. * Facilitate communication among Government stakeholders, contractor ...
We are currently seeking a Program Manager to fulfill customer requirements with outstanding customer service and engagement. This dynamic position requires the ability to anticipate needs, think ...
We are currently seeking a Program Manager to fulfill customer requirements with outstanding customer service and engagement. This dynamic position requires the ability to anticipate needs, think ...
Program Manager
Merrifield, VA · On-site
Customer relationship management Required Qualifications Education * Bachelor's degree from an accredited institution. * Experience * Minimum of 15 years supporting Federal Government programs.
Program Manager
Merrifield, VA · On-site
Customer relationship management Required Qualifications Education * Bachelor's degree from an accredited institution. * Experience * Minimum of 15 years supporting Federal Government programs.
Customer Program Manager information
See Alexandria, VA salary details
$9.52 - $16.93
1% of jobs
$16.93 - $24.35
5% of jobs
$24.35 - $31.76
9% of jobs
$38.25 is the 25th percentile. Wages below this are outliers.
$31.76 - $39.18
11% of jobs
$39.18 - $46.59
11% of jobs
$46.59 - $54.01
12% of jobs
The median wage is $54.66 / hr.
$54.01 - $61.42
18% of jobs
$68.22 is the 75th percentile. Wages above this are outliers.
$61.42 - $68.84
9% of jobs
$68.84 - $76.25
5% of jobs
$76.25 - $83.67
11% of jobs
$83.67 - $91.08
8% of jobs
$9
$57
$91
How much do customer program manager jobs pay per hour?
What is a customer program manager?
What are the key skills and qualifications needed to thrive as a customer program manager?
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Alexandria, VA are hiring for Customer Program Manager jobs?
Cities near Alexandria, VA with the most Customer Program Manager job openings:

Kratos Defense & Security Solutions rating
7.8
Based on 10 frontline employees who took The Breakroom Quiz
Job description
Readiness Delivered. Kratos is a leader in assured aerospace communication solutions and services. We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers' toughest challenges. Our culture is fast-paced and innovative. We are a trusted partner—driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos is looking for an innovative Program Manager II to join our team in-person in Annapolis Junction, MD. The Program Manager (PM) is responsible for the successful cost, schedule, and performance of the contract: Serves as the main of contact for the Contracting Officer (CO), the Contracting Officer's Representative (COR), the Government Program Manager. Directly contributes to program efforts in several areas, including cost management, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. Ensures proper performance of tasks necessary to ensure effective execution of the contract. The PM shall utilize expert communication skills needed to direct the skilled technical resources and report on the technical progress, issues, and problem areas as well as write and review technical documents. This position is contingent based on award.
- Program management with responsibility for cost, schedule, and performance.
- Effective communication skills for stakeholder engagement and technical reporting.
- Program and team leadership with resource allocation and personnel management.
- Knowledge of regulatory and contractual compliance (FAR/DFARS, acquisition policies, QFRs).
- Financial management including budgeting, cost tracking, and earned value reporting.
- Risk identification, assessment, and mitigation planning.
- Business development skills to grow business with existing customers and expand to new customers.
- Must have a PMP, FAC-PIPM Mid-Level, or Defense Acquisition Workforce Improvement Act (DAWIA) Level 2 certification in Program Management, and 1 year of demonstrated experience in the management and control of funds and resources using complex reporting mechanisms such as EVM.
Preferred Skills/Experience:
- Prior experience as a program or deputy program manager on contracts supporting national intelligence community customers, and/or experience as a subcontract manager, managing a team in support of a prime contractor.
- Experience working in SCIF environments and familiarity with expectations, norms, constraints, and workflow limitations of performing program management in a classified facility.
- Experience applying Agile development methodologies alongside traditional Earned Value Management on DoD/IC software-intensive programs.
- Experience contributing to proposal development and business capture efforts for new efforts and re-competes of existing contracts.
- Understanding of the Contractor Performance Assessment Reporting System (CPARS) process and how PM actions directly influence past performance ratings that affect future contract competitiveness.
- Familiarity with Defense Contract Audit Agency (DCAA) requirements for timekeeping, labor charging, indirect rate structures, and incurred cost submissions.
- Demonstrated ability to recruit and retain TS/SCI-poly-cleared personnel in a competitive market, including creative retention strategies.
- Experience with PM tools such as Microsoft Project, Jira, Confluence, or similar tools for schedule management, and with EVM-capable tools like Deltek Cobra, wInsight, or MPM.
- Master's degree in a relevant field (MBA, MS in Systems Engineering or Program/Project Management, etc).
#LI-Onsite
Competitive salary based on experience and education
Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings—from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And we always deliver.
This posting will close within 90 days from the Posting Date.
What Kratos Defense & Security Solutions employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Kratos Defense
Sourced by ZipRecruiter
Industry
National security and international affairs
Company size
1,001 - 5,000 Employees
Headquarters location
San Diego, CA, US
Year founded
1994