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Customer Program Manager Jobs in Alexandria, VA (NOW HIRING)

Customer Value Partners

Program Manager

Bethesda, MD · On-site

Overview CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio.

Customer Value Partners

Program Manager

Bethesda, MD · Hybrid

$175K - $200K/yr

Overview CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio.

BVG & Company

Senior Program Manager

Washington, DC · On-site

$100 - $130/hr

Participate in the management of various customer programs and their contracted product and service delivery: * Manage budgets, including tracking, forecasting, and reporting as required. * Develop ...

Ladgov Corporation

Program Manager

Washington, DC · On-site

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

Ladgov Corporation

Program Manager

Washington, DC · On-site

Customer Engagement & Quotation * Credit Management * Order Fulfillment * Order Shipping * Customer Invoicing * Accounts Receivable * Payment Collections * Reporting * Data Management The challenges ...

KBR, Inc.

Program Manager

Chantilly, VA · On-site

$157K - $236K/yr

Lead customer meetings, program management reviews, and contractual communications with government ... and industry stakeholders. * Support business growth through opportunity identification, task order ...

KBR

Program Manager

Reston, VA

$157K - $236K/yr

Lead customer meetings, program management reviews, and contractual communications with government ... and industry stakeholders. * Support business growth through opportunity identification, task order ...

KBR

Program Manager

Chantilly, VA

$157K - $236K/yr

Lead customer meetings, program management reviews, and contractual communications with government ... and industry stakeholders. * Support business growth through opportunity identification, task order ...

CenCore LLC

Operations Program Manager

Manassas, VA · On-site +1

$100K - $115K/yr

Description CenCore is seeking an Operations Program Manager to support secure operations initiatives for a customer program. This role is responsible for managing assigned projects from planning ...

SAIC

Program Manager

Mclean, VA · Hybrid

$200K - $240K/yr

Program Management Subcategory: Program Mgmt Schedule: Part-Time Shift: Day Job Travel: No Minimum ... Identify new opportunities for IT to drive innovation to our customers. Qualifications * TS/SCI ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Alexandria, VA

Customer Program Manager information

See Alexandria, VA salary details

$9

$57

$91

How much do customer program manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer program manager in Alexandria, VA is $57.88, according to ZipRecruiter salary data. Most workers in this role earn between $38.61 and $74.38 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Alexandria, VA are hiring for Customer Program Manager jobs?

Cities near Alexandria, VA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Alexandria, VA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $120,394 per year, or $57.9 per hour.

Program Manager

Customer Value Partners

Bethesda, MD • On-site

Full-time

Re-posted 11 days ago

Job description

Overview
CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio. This is a high-visibility, contract-wide leadership role responsible for a dynamic portfolio of NIH business applications spanning operations and maintenance, modernization, cloud migration, and AI-readiness.
Responsibilities
  • Serve as the primary contractor point of contact for cost, schedule, performance, and quality across the entire portfolio
  • Lead staffing, subcontractor integration, risk management, and resource optimization across all task areas
  • Drive AI-readiness transition planning and ensure the team can absorb new applications and surge requirements
  • Govern technical decisions across a broad enterprise technology stack without being the hands-on architect for every application
  • Oversee portfolio prioritization and reporting in alignment with NIH EPLC/SDLC governance
  • Coordinate TRB/CAB change management and ARB governance processes
  • Ensure FISMA Moderate, RMF/ATO/JCAM compliance and vulnerability remediation across the portfolio
  • Lead compliance with OMB M-24-10 and the AI Usage and Governance framework

Qualifications
  • Must be eligible to obtain a Public Trust clearance
  • BS/BA + 10 years of relevant experience; OR MS/MA/MBA + 6 years; OR 15 years of relevant experience in lieu of degree
  • Demonstrated experience supervising and coordinating large, multidisciplinary technical workforces
  • Experience managing large, multi-application federal IT contracts
  • 15+ years of IT program/portfolio management experience
  • 5+ years leading large, multi-application federal IT contracts
  • PMP certification strongly preferred
  • Experience with AI/cloud modernization programs
  • Working fluency across the enterprise technology stack including: .NET/Java/modern web frameworks, GitHub/GitHub Actions/Jenkins/Maven/Gradle/Docker, automated testing/accessibility tools, ServiceNow/Jira/Confluence, SQL Server/Oracle/Azure SQL/Amazon RDS, Power Platform/SharePoint/Drupal, IBM BAW/OpenText/MuleSoft, SAML/Entra/SiteMinder, Tenable/Nessus, Splunk, and Azure/AWS/GCP

Location: Hybrid, minimum 2 days per week
Salary Range: $160,000 - $180,000 (depending on experience)
This role is pending program award
About CVP
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.
CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.
At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

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