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Customer Program Manager Jobs in California (NOW HIRING)

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Customer Program Manager information

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How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in California is $53.37, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $68.56 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in California are hiring for Customer Program Manager jobs?

Cities in California with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $111,012 per year, or $53.4 per hour.

Customer Program Manager - Automotive

NVIDIA Gruppe

Santa Clara, CA • On-site

$250/hr

Other

Posted 20 days ago

Nvidia rating

9.6

Company rating: 9.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

6th of 247 rated software companies

Job description

At NVIDIA, we are passionate about AI and automotive technologies.

Responsibilities
  • Lead customer‑facing automotive programs involving AI, data science, ADAS, autonomous driving, in‑cab AI, perception, simulation, or software‑defined vehicle platforms.
  • Partner with customers and internal teams to define and execute data campaign initiatives, including data collection goals, sensor coverage, scenario targets, edge‑case discovery, labeling needs, dataset readiness, and feedback loops into model development.
  • Define program schedules, achievements, and work based on the customer roadmap and requirements.
  • Translate customer requirements into specific tasks for all functional areas and actively collect, track and drive all issues to closure.
  • Communicate issue status to the customer and internal teams located in different geographical zones.
  • Identify and accurately represent the priority of issues and raise them appropriately.
  • Work closely with engineering, quality, logistics and the Sales team to resolve technical and logistic issues.
  • Regularly communicate program status and key issues to customer and Nvidia management.
Qualifications
  • 12+ years of experience in project/program management in the Automotive or Embedded Industry for electrical/electronic and software products.
  • Strong technical background and experience working with customers in an OEM environment.
  • Experience handling global projects with multinational program members.
  • BS/MS or equivalent experience in Engineering or Computer Science, MBA with prior technical background.
  • Understanding of machine learning and data science workflows, including data ingestion, labeling, feature analysis, model training, evaluation, validation, and deployment.
  • Experience supporting or leading data campaign initiatives for automotive, robotics, autonomy, perception, mapping, simulation, or other AI‑heavy domains.
  • Exposure to ML Ops, data operations, cloud AI infrastructure, GPU‑accelerated training, simulation pipelines, synthetic data, or large‑scale data management.
Benefits

Base salary range: 200,000USD – 322,000USD per year. Eligible for equity and other benefits.

Equal Opportunity Employment

NVIDIA is committed to fostering an inclusive work environment and proudly provides equal employment opportunities. We do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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What Nvidia employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Nvidia

Sourced by ZipRecruiter

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology--and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

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