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Customer Program Manager Jobs in California (NOW HIRING)

Senior Customer Program Manager

Mountain View, CA ยท On-site +1

$182K - $245K/yr

The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day-to-day contact for key accounts, building trust and rapport while identifying and ...

Senior Customer Program Manager

Mountain View, CA ยท On-site +1

$182K - $245K/yr

The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day-to-day contact for key accounts, building trust and rapport while identifying and ...

Showing results 21-40

Customer Program Manager information

See California salary details

$8

$53

$83

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in California is $53.37, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $68.56 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in California are hiring for Customer Program Manager jobs?

Cities in California with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $111,012 per year, or $53.4 per hour.

Senior Customer Program Manager

Aeva, Inc.

Mountain View, CA โ€ข On-site, Remote

$182K - $245K/yr

Full-time

Re-posted 2 days ago


Job description

About us:
Aeva’s mission is to bring the next wave of perception to a broad range of applications from automated driving to industrial robotics, consumer electronics, consumer health, security, and beyond. Aeva is transforming autonomy with its groundbreaking sensing and perception technology that integrates all key LiDAR components onto a silicon photonics chip in a compact module. Aeva 4D LiDAR sensors uniquely detect instant velocity in addition to 3D position, allowing autonomous devices like vehicles and robots to make more intelligent and safe decisions. 
 
Role Overview:
The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day-to-day contact for key accounts, building trust and rapport while identifying and documenting areas of opportunity and highlighting best practices.
What you’ll be doing:
  • Work collaboratively with sales and technical leads to divide and conquer both strategic and tactical actions with key accounts
  • Interface with assigned customers to distill requirements, requests, and issues into actionable tasks for the greater cross functional teams 
  • Own weekly customer meetings, notes, presentations, and follow up on key programs
  • Communicate effectively with both internal and external senior managers to better understand customer needs and share learnings
  • Provide guidance on responses, deliverables, and proposals based on strong working relationships with assigned accounts
  • Tracks status to customer deliverables and take ownership of meeting and exceeding expectations
  • Develop and assemble customer facing technical / engineering content including:  presentations, RFI and RFQ responses, and other customer-requested data or analysis
What you have:
  • Working knowledge of automotive and/or industrial product development cycles, supply chain interdependencies and commercial terms impacting revenue recognition
  • Ability to work effectively across multiple departments in a deadline-driven environment
  • Understanding of how to prioritize, escalate, and gain buy in from key stakeholders to quickly drive customer issues to effective resolutions
  • Experience successfully managing rigorous customers in automotive and industrial markets in competitive, dynamic, and fast growing automation.
  • Outstanding interpersonal skills, with the ability to influence customers at multiple levels with a desire and talent to collaborate with diverse and remote teams and resources
  • Analytical and process-oriented mindset
  • Three to five years of experience in business development/sales, automotive program management, account management or customer success
  • Willingness and ability to travel to support customers onsite, and to participate in frequent early morning meetings with customers based in European time zone
What's in it for you:
  • Be part of a fast-paced and dynamic team
  • Very competitive compensation and meaningful stock grants
  • Exceptional benefits: Medical, Dental, Vision, and more
  • Unlimited PTO: We care about results, not punching timecards
Salary pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and market conditions. These ranges are subject to change in the future.
 
Depending on the position offered, equity, bonus, and other forms of compensation may be provided as part of a total compensation package, in addition to comprehensive medical, dental, and vision coverage, pre-tax commuter and health care/dependent care accounts, 401k plan, life and disability benefits, flexible time off, paid parental leave, and 11 paid holidays annually.
Aeva is an Equal Opportunity Employer including protected Veterans and individuals with disabilities.

AEVA logo

About AEVA

Sourced by ZipRecruiter

Industry

Manufacturing and manufacturing

Company size

1 - 10 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2017