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Customer Operations Manager Jobs in Topeka, KS (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Topeka, KS · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Topeka, KS · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Topeka, KS · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walmart

Operations Manager - Floor

Topeka, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Vassar, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Topeka, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Silver Lake, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Dover, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Tecumseh, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Dover, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Wakarusa, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Berryton, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Osage City, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Scranton, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

Walmart

Operations Manager - Floor

Tecumseh, KS · On-site

$84K - $126K/yr

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers ... Operations Management Primary Location... 1303 SW INNOVATION PARKWAY, TOPEKA, KS 66619-0000, United ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Topeka, KS

Customer Operations Manager information

See Topeka, KS salary details

$41.9K

$116.4K

$127.5K

How much do customer operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer operations manager in Topeka, KS is $116,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,100.00 and $126,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Topeka, KS look for?

The top searched job categories for Customer Operations Manager jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Customer Operations Manager jobs?

Cities near Topeka, KS with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you

Operations Manager

Blue Cardinal Home Services, LLC

Lawrence, KS • On-site

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Description

Advantage - Operations Manager, Topeka, KS
HVAC or Plumbing Management Experience Required


Advantage is growing - and we're looking for a strong, decisive Operations Manager to lead from the front.

This is not a sit-behind-a-desk role. This is for a leader who understands HVAC, knows how to drive performance, and isn't afraid to hold a team accountable while building a winning culture.


If you know how to turn chaos into structure, improve call quality, increase margins, and elevate customer experience - this is your opportunity to run a branch like it's your own.


You will be responsible for driving operational excellence, production, margin performance, and a 5-star customer experience. This role requires strong leadership, financial awareness, and the ability to align people, process, and performance.


Key Responsibilities

  • Oversee day-to-day operations of the service and install teams to ensure timely project completion and service calls
  • Effectively communicate expectations and accountability to branch teammates to increase revenue, manage workload and job costs, and achieve production and margin objectives
  • Promote customer satisfaction through high-quality service and a 5-star experience at every customer touch point, maintaining a minimum Google rating of 4.8
  • Monitor job schedules, labor costs, and resource allocation to drive optimal performance
  • Manage budgets, expenses, and overall financial performance of the department
  • Monitor and drive KPIs, including revenue, close rates, average ticket, productivity, and margins
  • Foster a positive, accountable, and safe work environment, ensuring compliance with safety regulations
  • Ensure high-quality service delivery that meets or exceeds customer expectations
  • Implement quality control measures to maintain industry standards and protect the company's reputation
  • Oversee and ensure proper use of field service platforms such as ServiceTitan
  • Serve as the primary operational leader and point person for the branch

Requirements

What We're Looking For

  • HVAC experience required - five (5)+ years of progressive leadership experience in residential HVAC
  • Strong understanding of service, installation, sales, and operational best practices
  • Demonstrated success managing P&L in a residential service environment
  • Ability to balance strategic thinking with hands-on execution
  • Highly organized with strong operational discipline
  • Strong communicator who can motivate teams and hold them accountable
  • Experience leading through growth and change preferred

Compensation & Benefits

  •  Salary plus bonus program
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Leadership development and growth opportunities within a growing platform

If you're ready to build teams, drive results, and lead a branch to the next level - we're ready to talk.

Apply