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Customer Operations Manager Jobs in Plano, IL (NOW HIRING)

Amazon

Operations Manager

Romeoville, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Sims Limited

Operations Manager

West Chicago, IL

$102K - $122K/yr

Lead daily operations to achieve safety, quality, productivity, and customer service objectives. * Manage production schedules, inventory, staffing, and resources to ensure efficient and cost ...

Amazon

Operations Manager

Joliet, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Joliet, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Channahon, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Lineage Logistics

Operations Manager

Geneva, IL · On-site

$75K - $135K/yr

Manage the warehouse's operational activities including budgeting, labor scheduling, space and ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...

My 5 Star Trucking

Operations Manager

Romeoville, IL · On-site

$48K - $60K/yr

We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is ...

Amazon

Operations Manager

Joliet, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Hub Group, Inc

Operations Manager

Romeoville, IL · On-site

$68K - $79K/yr

Accountable for achieving company objectives regarding cost, productivity, customer service, and ... Must have strength in Management, Labor Control, and all Operations. * Ability to read, write and ...

Amazon

Operations Manager

Channahon, IL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Sims Limited

Operations Manager

West Chicago, IL · On-site

$102K - $122K/yr

Lead daily operations to achieve safety, quality, productivity, and customer service objectives. * Manage production schedules, inventory, staffing, and resources to ensure efficient and cost ...

WOW Trailers

Operations Manager

Crest Hill, IL · On-site

$80K - $90K/yr

Description We're looking for an Operations Manager who owns outcomes, strengthens customer relationships, and drives growth. This role blends hands-on operational expertise with proactive business ...

Saige Partners

Operations Manager

Lisle, IL · On-site

$120K/yr

Position: Operations Manager (Lisle, IL) Job Overview: The Operations Manager will lead daily ... that customers trust and welcome Learn more about Saige Partners on Facebook or LinkedIn. Saige ...

Tate & Lyle

Operations Manager

Sycamore, IL · On-site

Combining expertise in sweetening, mouthfeel and fortification, we help customers win on taste ... The Operations Manager must also commit to service that meets and exceeds the expectations and ...

Ryerson Holding Corporation

Operations Manager

Elgin, IL · On-site

$87K - $130K/yr

Operations Manager Req Id: 2336 Workplace Type: On-Site Job Shift: 1st Brand: Ryerson Job Location ... class customer service. Join our team and be a part of a legacy of excellence, where your ...

Eaton

Operations Manager

Woodridge, IL · On-site

$97K - $143K/yr

The Operations & Engineering Manager will lead cross-functional efforts to establish scalable ... cost, and customer satisfaction objectives. The role combines startup-site leadership ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Plano, IL

Customer Operations Manager information

See Plano, IL salary details

$43.4K

$120.7K

$132.2K

How much do customer operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer operations manager in Plano, IL is $120,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,700.00 and $130,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Plano, IL?

The most popular types of Customer Operations jobs in Plano, IL are:

What cities near Plano, IL are hiring for Customer Operations Manager jobs?

Cities near Plano, IL with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Plano, IL as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $120,659 per year, or $58 per hour.

Operations Manager

Five Star Parks and Attractions

Romeoville, IL • On-site

$48K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Operations ManagerLocation - Scene 75 - Chicagoland (Romeoville), ILPosition Type - FT Salary
Pay Range- $48,000- $60,000
Company Overview:
Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.
Five Star isn't just a rating or a name; we're a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we're all about delivering experiences families, friends, and coworkers remember long after they leave.
As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you're starting your very first job, looking for a flexible role, or building a long-term career, there's a spot for you here.
Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone's contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.
If you're service-minded, motivated, and ready to be part of something fun and meaningful, we'd love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day.
Job Summary:
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations.
Accountabilities:
  • Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service.
  • Maintain accurate records of employee attendance and performance metrics on a daily basis.
  • Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions.
  • Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies.

Principal Duties and Responsibilities:
  • Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
  • Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
  • Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
  • Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards.
  • Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations.
  • Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise.

Skills/Competencies Required:
  • Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment.
  • Excellent attention to detail and a commitment to operational excellence.
  • Passion for hospitality and delivering exceptional customer service.
  • Effective time management skills and the ability to prioritize tasks in a fast-paced environment.
  • Strong communication skills, with the ability to motivate and inspire a diverse team.

Education, Qualifications, and Experience:
  • Must be at least 21 years of age.
  • Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
  • Must have at least one year of management or supervisory experience.
  • Experience in Restaurant/Food & Beverage Management is required.
  • Must be able to work weekends and holidays.
  • Must be able to work up to 45 hours per week, available every weekend.
  • Able to stand for long periods of time.
  • Able to lift 39lbs unaided.
  • Valid driver's license required.
  • Authorized to work in the United States.

Comprehensive Benefits Package
We're proud to offer a well-rounded benefits program that supports the health, financial well-being, and peace of mind of our team members:
  • Medical, Dental, and Vision Insurance - Quality coverage options to help you and your family stay healthy.
  • Prescription Drug Coverage - Integrated with our medical plans for convenient access to medications.
  • Health Savings Account (HSA) - Tax-advantage savings for medical expenses, with employee contributions.
  • Supplemental Insurance (Aflac) - Optional accident, critical illness, and hospital plans to enhance your coverage.
  • Voluntary Life Insurance - Additional life insurance coverage available for purchase to further protect your loved ones.
  • Company-Paid Life Insurance - Financial protection for your loved ones, at no cost to you.
  • Company-Paid Long-term Disability Insurance - Income protection to help support you in the event of a long-term illness or injury.
  • 401(k) Retirement Plan - Eligible after 1 year of employment, with a generous company match to help you plan for the future.

Position starts between 50-60K
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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