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Customer Operations Manager Jobs in Fulton, MO (NOW HIRING)

Safelite Group

Customer Advocate

Columbia, MO

$19/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting ... Experience: 1-3 years telephone operations or business administration experience required.

New

FocusKPI

Marketing Operations Analyst

Columbia, MO

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... customer data platform (CDP) for comprehensive analysis. * Analytics and Reporting: Design and ...

Pro Food Systems, Inc

Customer Service Specialist

Ashland, MO · On-site

$15.50 - $20.50/hr

Experience with cash handling, customer service operations, and productivity management * Friendly, engaging, and customer-focused attitude * Strong attention to detail and organizational skills

Artech Information System LLC

vmware admin

Columbia, MO · On-site

... customer service during all interactions; communicating and working with customers; working as a ... Mid-level Microsoft Windows 2008/2012 experience vRealize Operations Manager (vROPs/vCOPS) and/or ...

Moser's

Customer Service Representative

Columbia, MO · On-site

$15.50 - $17/hr

Manage lottery machine operations and related procedures * Follow company policies and customer service standards What We're Looking For * Strong communication and interpersonal skills * Friendly ...

PFSbrands

Customer Service Specialist

Ashland, MO

$15.50 - $20.50/hr

Experience with cash handling, customer service operations, and productivity management * Friendly, engaging, and customer-focused attitude * Strong attention to detail and organizational skills

Moser's

Customer Service Representative

Columbia, MO

$15.50 - $17/hr

Manage lottery machine operations and related procedures * Follow company policies and customer service standards What We're Looking For * Strong communication and interpersonal skills * Friendly ...

Moser's

Customer Service Representative

Columbia, MO · On-site

$15.50 - $17/hr

Manage lottery machine operations and related procedures * Follow company policies and customer service standards What We're Looking For * Strong communication and interpersonal skills * Friendly ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Fulton, MO

Customer Operations Manager information

See Fulton, MO salary details

$38.2K

$106.2K

$116.4K

How much do customer operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer operations manager in Fulton, MO is $106,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,100.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What job categories do people searching Customer Operations Manager jobs in Fulton, MO look for? The top searched job categories for Customer Operations Manager jobs in Fulton, MO are:
What cities near Fulton, MO are hiring for Customer Operations Manager jobs? Cities near Fulton, MO with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you

Customer Advocate

Safelite Group, Inc.

Jefferson City, MO • On-site

$19/hr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Safelite rating

6.7

Company rating: 6.7 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

183rd of 332 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
  • Competitive weekly base pay starting at $19/hour.
  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You'll Do
  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.

What You'll Need
  • High School Diploma/GED/Equivalent required.
  • Experience: 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.

What Safelite employees say

Pay

Benefits

Hours and flexibility

Workplace

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