Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our ...
Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our ...
Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our ...
Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our ...
Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our ...
Job Overview Customer Service Manager Job Overview Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our ...
Operations Manager
Columbia, MO · On-site
You will partner cross-functionally with logistics, customer support, IT, and scientific teams to ensure seamless operations. * You will provide People Leadership & Development * You will be ...
Operations Manager
Columbia, MO · On-site
You will partner cross-functionally with logistics, customer support, IT, and scientific teams to ensure seamless operations. * You will provide People Leadership & Development * You will be ...
Operations Manager
Columbia, MO · On-site
You will partner cross-functionally with logistics, customer support, IT, and scientific teams to ensure seamless operations. * You will provide People Leadership & Development * You will be ...
Operations Manager
Columbia, MO · On-site
You will partner cross-functionally with logistics, customer support, IT, and scientific teams to ensure seamless operations. * You will provide People Leadership & Development * You will be ...
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Loan Operations Program Manager, as a ...
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Loan Operations Program Manager, as a ...
Revenue Operations Manager - Remote
Columbia, MO · Remote
$130K - $180K/yr
... Manager and play a pivotal role in ensuring the financial health and operational integrity of ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...
Revenue Operations Manager - Remote
Columbia, MO · Remote
$130K - $180K/yr
... Manager and play a pivotal role in ensuring the financial health and operational integrity of ... Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ...
Supervisor - Operations
Centralia, MO · On-site
The Project Crew Supervisor reports to the Project Crew Operations Manager and provides supervision ... line of contact for customers and Area employees. Essential Duties and Responsibilities:
Supervisor - Operations
Centralia, MO · On-site
The Project Crew Supervisor reports to the Project Crew Operations Manager and provides supervision ... line of contact for customers and Area employees. Essential Duties and Responsibilities:
Supervisor - Operations
Centralia, MO · On-site
The Project Crew Supervisor reports to the Project Crew Operations Manager and provides supervision ... line of contact for customers and Area employees. Essential Duties and Responsibilities:
Supervisor - Operations
Centralia, MO · On-site
The Project Crew Supervisor reports to the Project Crew Operations Manager and provides supervision ... line of contact for customers and Area employees. Essential Duties and Responsibilities:
Operations Supervisor
Columbia, MO · On-site
Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is ... Builds rapport with donors to ensure overall customer satisfaction with the center to support ...
Operations Supervisor
Columbia, MO · On-site
Under the guidance of the Center Manager and/or the Assistant Manager, assure facility is ... Builds rapport with donors to ensure overall customer satisfaction with the center to support ...
Whether you come from a background in marketing operations, customer communications, data systems ... Managing the day-to-day operations, maintenance, and optimization of email platforms and ...
Whether you come from a background in marketing operations, customer communications, data systems ... Managing the day-to-day operations, maintenance, and optimization of email platforms and ...
Email Operations Lead
Columbia, MO · On-site
Whether you come from a background in marketing operations, customer communications, data systems ... Managing the day-to-day operations, maintenance, and optimization of email platforms and ...
Email Operations Lead
Columbia, MO · On-site
Whether you come from a background in marketing operations, customer communications, data systems ... Managing the day-to-day operations, maintenance, and optimization of email platforms and ...
IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...
IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...
... customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program ...
... customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program ...
Operations Management Trainee
Columbia, MO · On-site
$65K/yr
... customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program ...
Operations Management Trainee
Columbia, MO · On-site
$65K/yr
... customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management. This program ...
Transportation Manager
Fulton, MO · On-site
This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting ...
Transportation Manager
Fulton, MO · On-site
This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting ...
Transportation Manager
Fulton, MO · On-site
This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting ...
Transportation Manager
Fulton, MO · On-site
This includes driver management, load planning, and customer service functions needed to ensure customer satisfaction. The operational functions include revenue generation, safety, recruiting ...
Customer Service Manager
Fulton, MO · On-site
$16 - $17/hr
As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment. What You Get
Customer Service Manager
Fulton, MO · On-site
$16 - $17/hr
As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment. What You Get
Customer Service Manager
Fulton, MO · On-site
$16 - $17/hr
As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment. What You Get
Customer Service Manager
Fulton, MO · On-site
$16 - $17/hr
As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment. What You Get
Customer Service Manager
Fulton, MO · On-site
$16 - $17/hr
As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment. What You Get
Customer Service Manager
Fulton, MO · On-site
$16 - $17/hr
As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment. What You Get
Customer Operations Manager information
See Fulton, MO salary details
$38.2K - $45.3K
3% of jobs
$45.3K - $52.4K
0% of jobs
$52.4K - $59.5K
3% of jobs
$59.5K - $66.6K
2% of jobs
$66.6K - $73.7K
2% of jobs
$73.7K - $80.9K
3% of jobs
$80.9K - $88K
1% of jobs
$88K - $95.1K
1% of jobs
$95.1K - $102.2K
0% of jobs
$102.2K - $109.3K
1% of jobs
$110K is the 25th percentile. Wages below this are outliers.
$109.3K - $116.4K
83% of jobs
$38.2K
$106.2K
$116.4K
How much do customer operations manager jobs pay per year?
As of Jul 14, 2026, the average yearly pay for customer operations manager in Fulton, MO is $106,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,100.00 and $115,100.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How much should an operations manager get paid?
The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.
What is the minimum salary of an operations manager?
The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Fulton, MO? For Customer Operations Manager jobs in Fulton, MO, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Fulton, MO look for? The top searched job categories for Customer Operations Manager jobs in Fulton, MO are:
What cities near Fulton, MO are hiring for Customer Operations Manager jobs? Cities near Fulton, MO with the most Customer Operations Manager job openings:
Full-time
Posted 7 days ago
Hubbell rating
7.4
Based on 41 frontline employees who took The Breakroom Quiz
81st of 142 rated electronics manufacturers
Job description
Job Overview
Customer Service Manager
Job Overview
Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our customers and sales organization. Be the subject matter expert as it relates to managing our business including but not limited to; SAP, Salesforce, Quality Control, and Quote and Sales process requirements and improvements. Continuously elevate the overall value proposition of the customer service organization.
A Day In The Life
What will help you thrive in this role?
Success in this role requires strong people leadership, commercial awareness, operational problem-solving, and the ability to drive accountability and responsiveness across multiple stakeholder groups.
PHYSICAL REQUIREMENTS: Ability to travel on domestic and international business-related trips; ability to communicate; ability to work on a personal computer or other related equipment as required
RECOMMENDED EDUCATIONAL BACKGROUND: BA/BS in Business or related fields preferred. Minimum 5 years customer service experience and operations experience
LEVEL OF DECISION MAKING:
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions
Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Customer Service Manager
Job Overview
Lead, mentor, and supervise Customer Service Operations Team as they satisfy, transact, communicate and resolve business solutions with our customers and sales organization. Be the subject matter expert as it relates to managing our business including but not limited to; SAP, Salesforce, Quality Control, and Quote and Sales process requirements and improvements. Continuously elevate the overall value proposition of the customer service organization.
A Day In The Life
- Improve the customers' experience with Hubbell. Create engaged customers and help facilitate growth.
- Support the organization's commercial objectives by helping the team strengthen customer relationships, improve responsiveness, and drive customer preference for our brands.
- Identify opportunities to improve processes, communication flow, and operational efficiency to enhance both customer experience and internal effectiveness.
- Advocate for the customer and customer support team by driving alignment, responsiveness, and accountability across internal stakeholder groups.
- Drive adoption and effective utilization of ERP, CRM, and digital tools to improve visibility, workflow consistency, reporting, and customer communication. Strong understanding of contact center metrics and operational levers (e.g., CSAT, AHT, FAT).
- Champion low-effort, high-impact customer interactions across all channels.
- Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
- Share operational insights and learnings to inform future improvements in service design and training content.
- Function as the primary training/coaching resource for the team and help to identify when additional training is required for members of the team. Evaluate individual and teamwork loads.
- Monitor real-time metrics and trends to proactively address issues and optimize service levels.
- Interact with customers and garner feedback of HPS services, products, and processes.
- Ensure adherence to company policies, including signature authority, credit policy, shipping guidelines, and cancellation processes.
What will help you thrive in this role?
Success in this role requires strong people leadership, commercial awareness, operational problem-solving, and the ability to drive accountability and responsiveness across multiple stakeholder groups.
PHYSICAL REQUIREMENTS: Ability to travel on domestic and international business-related trips; ability to communicate; ability to work on a personal computer or other related equipment as required
RECOMMENDED EDUCATIONAL BACKGROUND: BA/BS in Business or related fields preferred. Minimum 5 years customer service experience and operations experience
LEVEL OF DECISION MAKING:
- Price Authorization within Established Guidelines.
- Commercial Risk Authorization Within Established Guidelines
- Shared/recommend decisions concerning Customer Service procedures and policies
- Initiates and controls the order entry process.
- Shared/recommend decisions concerning quotation proposals.
- Helps to identify areas of training need.
- Monitors workflow and communication issues.
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions
Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
About Hubbell
Sourced by ZipRecruiter
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Industry
Electrical equipment, appliance, and component manufacturing
Company size
10,000+ Employees
Headquarters location
Shelton, CT, US
Year founded
1888