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Customer Operations Manager Jobs in Fulton, MO (NOW HIRING)

Renewal by Andersen

Installation Manager

Columbia, MO · On-site

... customer expectations, job costs and/or required residential building codes. Creates documented solutions when forecasted issues arise. Submit structural issues and concerns to the Operations Manager ...

Columbia College

Graduate Assistant

Columbia, MO · On-site

$16/hr

Practice superior customer service. * Display respect and civility to all constituencies in all ... Work collaboratively with the Operations Manager, Events Operations Manager, and other staff in the ...

MFA Oil Company

Regional Manager

Jefferson City, MO · On-site

Ensure that all stores provide customer service that meets or exceeds company standards and ... Serve as first point of contact for Area Managers concerning operational questions, providing ...

Columbia College

CRM Coordinator

Columbia, MO · On-site

$20.20/hr

Reporting to the Associate Director of CRM Operations, this position assists with data entry, reporting, system documentation, and user support to ensure the CRM operates efficiently and effectively.

Aramark

General Manager I

Jefferson City, MO

Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

Aramark

General Manager I

Jefferson City, MO · On-site

Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

Aramark

General Manager I

Jefferson City, MO

Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

Creekside Pet Center

General Manager

Columbia, MO

Experience with kennel operations or animal shelter management is highly desirable * Ability to perform heavy lifting regularly to handle supplies or assist with dogs as needed * Excellent customer ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Fulton, MO

Customer Operations Manager information

See Fulton, MO salary details

$38.2K

$106.2K

$116.4K

How much do customer operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer operations manager in Fulton, MO is $106,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,100.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What job categories do people searching Customer Operations Manager jobs in Fulton, MO look for? The top searched job categories for Customer Operations Manager jobs in Fulton, MO are:
What cities near Fulton, MO are hiring for Customer Operations Manager jobs? Cities near Fulton, MO with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Installation Manager

Installation Manager

Renewal by Andersen

Columbia, MO • On-site

Full-time

Posted 5 days ago

Renewal By Andersen rating

8.1

Company rating: 8.1 out of 10

Renewal By Andersen

Based on 136 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 93,524 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 91%

    91% say they get paid time off

    say they get paid time off

  • 86%

    86% of students say it’s good

    of students say it’s good

  • 85%

    85% say they have respectful managers

    say they have respectful managers

Featured by Renewal By Andersen, based on 136 Breakroom Quiz responses from their frontline employees

Job description

Job Details
• Apply sound business judgement and accepted measurement techniques to produce installable windows and doors for every opening for on average 60 jobs per month/approximately $750,000 in revenue. Work with the Sales Manager to ensure all projects have been sold and priced in a manner commensurate with company policies and financial objectives. Rejects or approves the viability of each project based on its overall contribution to business objectives and inform Sales Manager and Sales Rep. of all rejections.
• Serve as primary job site contact for installation subcontractors and customers for the entirety of the installation life cycle, including the requirement to resolve all installation and customer discrepancies during the construction process. Responsible for on-site customer-installer dispute resolution. Direct oversight of subcontractors as required to ensure productivity and standards of subcontractors. Determine job specializations among subcontractors and assign work accordingly.
• Ability to provide financial approval on job impacting work up to a 10% variance of originally estimated costs.
• Perform post-installation assessments for products or installations which are failing to meet established standards. Prescribe work and materials necessary to correct product or installation deficiencies.
• Determine work flow, project complexity and identifications of appropriate skills necessary to complete a project.
• Promote/enable the RbA Green Diamond Culture with every interaction. Responsibilities and Duties: Provide complete installation method and materials estimate for jobs, ensuring each job meets financial, construction and manufacturability standards. Management of the installation life cycle, including the direction of subcontractors, dispute resolution, and decisions affecting the financial outcome of the project. Assessment, documentation and resolution for underperforming products or installations. Processing of project related paperwork and other administrative duties, including EPA lead safe work practice documentation. Must maintain 98% accuracy on all measures; you are expected to maintain this accuracy level in both units measured and jobs measured. Direct oversight and management of subcontractors as required to ensure productivity and standards of subcontractors. Determine job specializations among subcontractors and assign work accordingly. Utilize Specification and Technical Information manual to ensure adherence to min-max sizes and correct material listing for installation. Proactively recognize situations that could impact customer expectations, job costs and/or required residential building codes. Creates documented solutions when forecasted issues arise. Submit structural issues and concerns to the Operations Manager for design and approval. Break down all required materials for successful first-time completion of all jobs measured. Serve as primary liaison between sales and customer. Provide solutions to ensure successful first-time completion with adherence to local building codes. Assists with installation and service work as required. Dependable and punctual with appointments, documentation and commitments. Measures are to be submitted to the Back Office within a 24 hour period. Exceptions made for orders on measure summary or those requiring engineering.
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Installation Manager
Columbia, MO - Operations

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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