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Customer Operations Manager Jobs in Elgin, IL (NOW HIRING)

Operations Manager

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Quality Specialist

Huntley, IL · On-site

$23 - $25/hr

The Quality Specialist will play a vital role in upholding our commitment to integrity customer ... to management and procurement. * Collaborate with the receiving, repack, and shipping teams to ...

JBAndrews

Site Operations Manager

Elmhurst, IL · On-site

Build and maintain a strong relationship with the customer, managing expectations and acting as the senior point of contact for operational and service-related matters. * Lead, coach and develop the ...

Hillyard Inc

OPERATIONS MANAGER

Chicago, IL · On-site

We are committed to providing our customers with top-of-the-line products and exceptional customer service. We are seeking an experienced Operations Manager to join our dynamic team at SIKKY ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Onehourpittsburghpa

Operations Manager

Naperville, IL · On-site

$85 - $110/hr

As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a ... Handle customer inquiries and resolve any service‑related issues promptly. * Ensure compliance ...

New

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Elmhurst, IL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Crystal Lake, IL

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Northbrook, IL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Elgin, IL

Customer Operations Manager information

See Elgin, IL salary details

$44K

$122.3K

$133.9K

How much do customer operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer operations manager in Elgin, IL is $122,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are popular job titles related to Customer Operations Manager jobs in Elgin, IL?

For Customer Operations Manager jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Elgin, IL look for?

The top searched job categories for Customer Operations Manager jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Customer Operations Manager jobs?

Cities near Elgin, IL with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $122,257 per year, or $58.8 per hour.

Quality Specialist

Operations Manager

Huntley, IL • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

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Job description

Quality Specialist – Huntley, IL
$23 - $25/Hour
Position Summary:
We are seeking a detail-oriented and reliable Quality Specialist to oversee the inspection of manufactured hardware. The Quality Specialist will play a vital role in upholding our commitment to integrity customer satisfaction by ensuring all shipments meet internal and customer-specific standards. The ideal candidate brings a proactive mindset, a trained eye for detail, and a strong sense of accountability in a fast-paced warehouse environment.
Key Responsibilities:

  • Inspect, approve, or reject products based on internal specifications and customer quality standards.
  • Select and evaluate product samples using appropriate methods (visual grading, measurement tools, functional testing, etc.).
  • Document inspection results, record supplier performance, and communicate any quality issues to management and procurement.
  • Collaborate with the receiving, repack, and shipping teams to resolve quality-related discrepancies in a timely manner.
  • Assist in training warehouse staff in quality-related procedures when needed.
  • Respond to customer quality inquiries or rejections, supporting our sales and customer service teams with accurate information.


Qualifications:

  • High school diploma
  • Previous experience in quality control or in a similar role in a manufacturing/warehousing industry preferred.
  • Strong attention to detail and an ability to identify inconsistencies or defects quickly.
  • Reliable, punctual, and able to work with minimal supervision.
  • Familiarity with quality measurement tools (e.g., calipers, micrometers, height gauges)
  • Clear verbal and written communication skills, including ability to complete inspection logs and reports.


Benefits:

  • Health, dental, and vision insurance
  • 401(k) with match
  • Life insurance
  • Paid time off - 15 days
  • Holiday pay - 10 days