Operations Manager
Redford, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Redford, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Farmington Hills, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Farmington Hills, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Southfield, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Southfield, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Pontiac, MI · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Pontiac, MI · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Troy, MI · On-site
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Operations Manager
Troy, MI · On-site
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
$140K - $155K/yr
The Operations Manager is responsible for continuous improvement in production key measure performance and customer satisfaction for the plant. * Assures adequate staffing and training to execute ...
Quick apply
Operations Manager
$140K - $155K/yr
The Operations Manager is responsible for continuous improvement in production key measure performance and customer satisfaction for the plant. * Assures adequate staffing and training to execute ...
Operations Manager
Auburn Hills, MI · On-site
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
Auburn Hills, MI · On-site
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
Royal Oak, MI · On-site
$65 - $85/hr
Operations Manager Full Time Royal Oak, MI, US 16 days ago Requisition ID: 1479 About Us: As the ... Train, mentor, and motivate store staff to deliver exceptional customer service and achieve sales ...
Operations Manager
Royal Oak, MI · On-site
$65 - $85/hr
Operations Manager Full Time Royal Oak, MI, US 16 days ago Requisition ID: 1479 About Us: As the ... Train, mentor, and motivate store staff to deliver exceptional customer service and achieve sales ...
Operations Manager
Auburn Hills, MI · On-site
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
Auburn Hills, MI · On-site
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
Detroit, MI · On-site
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
Detroit, MI · On-site
Job Purpose The Operations Manager is responsible for planning, organizing, and directing daily ... Managing and resolving customer issues as needed * Examining completed work to ensure that services ...
Operations Manager
Troy, MI · On-site
Ensures production follows all quality standards and customer specifications. * Builds, develops, and manages the operations leadership team to execute operational strategies and strengthen employee ...
Operations Manager
Troy, MI · On-site
Ensures production follows all quality standards and customer specifications. * Builds, develops, and manages the operations leadership team to execute operational strategies and strengthen employee ...
Operations Manager
Detroit, MI · On-site
$70 - $95/hr
... customers in Michigan, Indiana, and Ohio. Founded in 2018, Priority Waste has expanded rapidly ... Job PurposeThe Operations Manager is responsible for planning, organizing, and directing daily ...
Operations Manager
Detroit, MI · On-site
$70 - $95/hr
... customers in Michigan, Indiana, and Ohio. Founded in 2018, Priority Waste has expanded rapidly ... Job PurposeThe Operations Manager is responsible for planning, organizing, and directing daily ...
Operations Manager
Romulus, MI · On-site
This role manages operational teams, coordinates with airline partners, airport authorities ... Support customer service initiatives and resolve escalated customer concerns when necessary.
Operations Manager
Romulus, MI · On-site
This role manages operational teams, coordinates with airline partners, airport authorities ... Support customer service initiatives and resolve escalated customer concerns when necessary.
This role manages operational teams, coordinates with airline partners, airport authorities ... Support customer service initiatives and resolve escalated customer concerns when necessary.
This role manages operational teams, coordinates with airline partners, airport authorities ... Support customer service initiatives and resolve escalated customer concerns when necessary.
Operations Manager
Pontiac, MI · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Pontiac, MI · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Urgent Operations Manager Position Available! Do you thrive in a dynamic environment where teamwork ... Commitment to superior customer service. * Ability to manage team member performance and behavior.
Quick apply
Urgent Operations Manager Position Available! Do you thrive in a dynamic environment where teamwork ... Commitment to superior customer service. * Ability to manage team member performance and behavior.
Operations Manager
Livonia, MI · On-site
$18/hr
Urgent Operations Manager Position Available! Do you thrive in a dynamic environment where teamwork ... Commitment to superior customer service. * Ability to manage team member performance and behavior.
Operations Manager
Livonia, MI · On-site
$18/hr
Urgent Operations Manager Position Available! Do you thrive in a dynamic environment where teamwork ... Commitment to superior customer service. * Ability to manage team member performance and behavior.
Operations Manager
Detroit, MI · On-site
The Operations Manager is responsible for managing and operating assigned properties and staff as ... Knowledge of principles and processes for providing customer and personal services, including ...
Operations Manager
Detroit, MI · On-site
The Operations Manager is responsible for managing and operating assigned properties and staff as ... Knowledge of principles and processes for providing customer and personal services, including ...
Customer Operations Manager information
See Detroit, MI salary details
$42.9K - $50.8K
3% of jobs
$50.8K - $58.8K
0% of jobs
$58.8K - $66.8K
3% of jobs
$66.8K - $74.7K
2% of jobs
$74.7K - $82.7K
2% of jobs
$82.7K - $90.7K
3% of jobs
$90.7K - $98.6K
1% of jobs
$98.6K - $106.6K
1% of jobs
$106.6K - $114.6K
0% of jobs
$114.6K - $122.6K
1% of jobs
$123.3K is the 25th percentile. Wages below this are outliers.
$122.6K - $130.5K
83% of jobs
$42.9K
$119.1K
$130.5K
How much do customer operations manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer operations manager in Detroit, MI is $119,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,100.00 and $129,100.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
What are the most commonly searched types of Customer Operations jobs in Detroit, MI?
The most popular types of Customer Operations jobs in Detroit, MI are:
What are popular job titles related to Customer Operations Manager jobs in Detroit, MI?
For Customer Operations Manager jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Detroit, MI look for?
The top searched job categories for Customer Operations Manager jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Customer Operations Manager jobs?
Cities near Detroit, MI with the most Customer Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 29 days ago
McDonald's rating
5.1
Based on 11,153 frontline employees who took The Breakroom Quiz
60th of 107 rated fast food restaurants
Job description
Seeking full-time Operations Managers to provide leadership,
coaching, direction, develop people and improve restaurant operations to
maximize the long-term sales and profit of McDonald's locations. Must
be able to solve problems. Must be able to work various shifts each day
of the week.
Operations Managers consistently demonstrate McDonald's values and
leadership behaviors to build positive business relationships with
external customers and internal customers including the Restaurant
Leadership Team and Crew.
Operations Managers will work with the restaurant teams to achieve
operational results: upholding the standards of Quality, Service and
Cleanliness, achieving health department standards, meeting and/or
exceeding McDonald's ROIP standards, and timely execution of new
initiatives and new product and equipment launches.
McDonald's restaurant experience is required.
Requirements:
Ability to problem solve
Hamburger University or ROLP Graduate Preferred
Friendly and outgoing
Comfortable being on your feet for an entire shift
5 years McDonald's restaurant management experience preferred
OTP 2 or 3 preferred
ServSafe Certified Instructor or Proctor preferred
Reliable transportation
We offer a long list of great benefits like:
Competitive Pay
Bonus Opportunities
Car Allowance
Cell Phone Allowance
Paid Time Off
Free Meals
Medical, Dental and Vision Insurance
Short Term Disability
Life Insurance
Additional Information: Compensation is based upon experience
and availability to work in various markets in which we conduct
business.
JMC INC McDonald's Organization owns and operates 14 McDonald's Locations throughout the Metro Detroit. Our
focus as a company is to enhance the customer experience by providing
excellent service with gold standard quality products while making our
guests feel welcomed, valued, and appreciated.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's
Corporation or McDonald's USA, LLC. This means the independent
franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is
alone responsible for all employment related matters in the restaurant
including, among other things, setting any requirements for this job and
all decisions concerning hiring, firing, discipline, supervisions,
staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC
will not receive a copy of any application you submit for this job
posting and will have no control over whether you receive an interview
and/or are ultimately hired, does not
control and is not responsible for the employment policies and
practices of independent franchisees, and does not employ independent
franchisees' employees. If you are hired for this job posting, the
independent franchisee, and not McDonald's Corporation or McDonald's
USA, LLC, will be your employer.
This job posting contains some general information about what
it is like to work in a McDonald's restaurant, but is not a complete job
description. People who work in a McDonald's restaurant perform a
number of different tasks every day, and this posting does not list all
of the essential functions of the job.
coaching, direction, develop people and improve restaurant operations to
maximize the long-term sales and profit of McDonald's locations. Must
be able to solve problems. Must be able to work various shifts each day
of the week.
Operations Managers consistently demonstrate McDonald's values and
leadership behaviors to build positive business relationships with
external customers and internal customers including the Restaurant
Leadership Team and Crew.
Operations Managers will work with the restaurant teams to achieve
operational results: upholding the standards of Quality, Service and
Cleanliness, achieving health department standards, meeting and/or
exceeding McDonald's ROIP standards, and timely execution of new
initiatives and new product and equipment launches.
McDonald's restaurant experience is required.
Requirements:
Ability to problem solve
Hamburger University or ROLP Graduate Preferred
Friendly and outgoing
Comfortable being on your feet for an entire shift
5 years McDonald's restaurant management experience preferred
OTP 2 or 3 preferred
ServSafe Certified Instructor or Proctor preferred
Reliable transportation
We offer a long list of great benefits like:
Competitive Pay
Bonus Opportunities
Car Allowance
Cell Phone Allowance
Paid Time Off
Free Meals
Medical, Dental and Vision Insurance
Short Term Disability
Life Insurance
Additional Information: Compensation is based upon experience
and availability to work in various markets in which we conduct
business.
JMC INC McDonald's Organization owns and operates 14 McDonald's Locations throughout the Metro Detroit. Our
focus as a company is to enhance the customer experience by providing
excellent service with gold standard quality products while making our
guests feel welcomed, valued, and appreciated.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's
Corporation or McDonald's USA, LLC. This means the independent
franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is
alone responsible for all employment related matters in the restaurant
including, among other things, setting any requirements for this job and
all decisions concerning hiring, firing, discipline, supervisions,
staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC
will not receive a copy of any application you submit for this job
posting and will have no control over whether you receive an interview
and/or are ultimately hired, does not
control and is not responsible for the employment policies and
practices of independent franchisees, and does not employ independent
franchisees' employees. If you are hired for this job posting, the
independent franchisee, and not McDonald's Corporation or McDonald's
USA, LLC, will be your employer.
This job posting contains some general information about what
it is like to work in a McDonald's restaurant, but is not a complete job
description. People who work in a McDonald's restaurant perform a
number of different tasks every day, and this posting does not list all
of the essential functions of the job.
What McDonald's employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About McDonald's
Sourced by ZipRecruiter
What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.
Industry
Food services and drinking places and restaurants
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US