LAPRAIRIE Craneis looking for an experienced Operations & Business Controller to join its ... with managers and co-workers. * Ability to maintain good customer and vendor relationships.
LAPRAIRIE Craneis looking for an experienced Operations & Business Controller to join its ... with managers and co-workers. * Ability to maintain good customer and vendor relationships.
LAPRAIRIE Craneis looking for an experienced Operations & Business Controller to join its ... with managers and co-workers. * Ability to maintain good customer and vendor relationships.
Quick apply
LAPRAIRIE Craneis looking for an experienced Operations & Business Controller to join its ... with managers and co-workers. * Ability to maintain good customer and vendor relationships.
Pharmacy Manager (Location TBD)
Calgary, AB · On-site
PTO
... customers. Reporting to the Pharmacy Operation Manager, the successful applicant will be ... responsible for the confidential organization, coordination, direction and profitability of the ...
Pharmacy Manager (Location TBD)
Calgary, AB · On-site
PTO
... customers. Reporting to the Pharmacy Operation Manager, the successful applicant will be ... responsible for the confidential organization, coordination, direction and profitability of the ...
Workforce Management Manager, Customer Support
Calgary, AB · On-site
Retirement
PTO
Partner with Support, Finance, Recruiting, Training, Product, Data, and operational leaders to ... Experience with CRM or support tools such as Intercom, Zendesk, Salesforce Service Cloud, Amazon ...
Workforce Management Manager, Customer Support
Calgary, AB · On-site
Retirement
PTO
Partner with Support, Finance, Recruiting, Training, Product, Data, and operational leaders to ... Experience with CRM or support tools such as Intercom, Zendesk, Salesforce Service Cloud, Amazon ...
Account Manager
Calgary, AB · On-site
Performing site walkthroughs with clients to ensure quality and service expectations are met * Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
Account Manager
Calgary, AB · On-site
Performing site walkthroughs with clients to ensure quality and service expectations are met * Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
Account Manager
Calgary, AB · On-site
Performing site walkthroughs with clients to ensure quality and service expectations are met * Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
Quick apply
Account Manager
Calgary, AB · On-site
Performing site walkthroughs with clients to ensure quality and service expectations are met * Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
Account Manager
Calgary, AB · On-site
Performing site walkthroughs with clients to ensure quality and service expectations are met * Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
Quick apply
Account Manager
Calgary, AB · On-site
Performing site walkthroughs with clients to ensure quality and service expectations are met * Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
E-Line Supervisor - General
Calgary, AB · On-site
... operation; interprets common services in the assigned service area for customers. * Immediately reports any malfunctions, service and/or customer issues to the District Manager. * Promptly and ...
E-Line Supervisor - General
Calgary, AB · On-site
... operation; interprets common services in the assigned service area for customers. * Immediately reports any malfunctions, service and/or customer issues to the District Manager. * Promptly and ...
Project Manager
Calgary, AB · On-site
CA$85K - CA$100K/yr
Medical
Dental
Vision
Life
PTO
Overview We are currently looking for a dynamic Project Manager for our Calgary operations. Our ... level of customer satisfaction. Duties and Responsibilities * Collaborate and effectively ...
Quick apply
Project Manager
Calgary, AB · On-site
CA$85K - CA$100K/yr
Medical
Dental
Vision
Life
PTO
Overview We are currently looking for a dynamic Project Manager for our Calgary operations. Our ... level of customer satisfaction. Duties and Responsibilities * Collaborate and effectively ...
National Customer Experience Manager
Calgary, AB · Remote
CA$80K - CA$90K/yr
Medical
PTO
... operations or a related field. * Experience improving customer-facing processes across multiple ... Experience with CRM, ticketing, customer-service or contact-centre platforms. * Experience with ...
New
Quick apply
National Customer Experience Manager
Calgary, AB · Remote
CA$80K - CA$90K/yr
Medical
PTO
... operations or a related field. * Experience improving customer-facing processes across multiple ... Experience with CRM, ticketing, customer-service or contact-centre platforms. * Experience with ...
New
Plant Manager- Calgary
Calgary, AB · On-site
CA$95K - CA$120K/yr
Retirement
PTO
Support customer and ISO audits * Manage plant budgeting activities * Strongly Manage Safety and Quality performance * Develop 1- 3-5 year plan for Operations * Develop proper strategy for Asset ...
Plant Manager- Calgary
Calgary, AB · On-site
CA$95K - CA$120K/yr
Retirement
PTO
Support customer and ISO audits * Manage plant budgeting activities * Strongly Manage Safety and Quality performance * Develop 1- 3-5 year plan for Operations * Develop proper strategy for Asset ...
Lead Customer Success Manager
Calgary, AB · On-site
Responsible for departmental operations planning/execution or is focused on execution of ... Required Qualifications * 10 years' experience in Customer Success Management. * Proven ability to ...
New
Lead Customer Success Manager
Calgary, AB · On-site
Responsible for departmental operations planning/execution or is focused on execution of ... Required Qualifications * 10 years' experience in Customer Success Management. * Proven ability to ...
New
Lead Customer Success Manager
Calgary, AB · On-site
Responsible for departmental operations planning/execution or is focused on execution of ... Required Qualifications * 10 years' experience in Customer Success Management. * Proven ability to ...
New
Lead Customer Success Manager
Calgary, AB · On-site
Responsible for departmental operations planning/execution or is focused on execution of ... Required Qualifications * 10 years' experience in Customer Success Management. * Proven ability to ...
New
Responsible for departmental operations planning/execution or is focused on execution of ... Required Qualifications 10 years' experience in Customer Success Management. Proven ability to ...
New
Responsible for departmental operations planning/execution or is focused on execution of ... Required Qualifications 10 years' experience in Customer Success Management. Proven ability to ...
New
Program Manager, Digital Customer Success
Calgary, AB · Hybrid
CA$80K - CA$108K/yr
Medical
Dental
Vision
Working closely with customer success leadership, operations, and cross-functional partners, you ... Manage day-to-day execution of digital customer success programs including journey configuration ...
Program Manager, Digital Customer Success
Calgary, AB · Hybrid
CA$80K - CA$108K/yr
Medical
Dental
Vision
Working closely with customer success leadership, operations, and cross-functional partners, you ... Manage day-to-day execution of digital customer success programs including journey configuration ...
The HVAC/R Working Foreperson will report directly to the Regional Operations Manager and will ... Establish and maintain professional customer relations. * Provide equipment service, maintenance ...
Quick apply
The HVAC/R Working Foreperson will report directly to the Regional Operations Manager and will ... Establish and maintain professional customer relations. * Provide equipment service, maintenance ...
District Manager - Alberta South
Calgary, AB · On-site
Medical
Dental
Life
Retirement
PTO
Operations Location: Calgary, AB Type of employment: Permanent, Full Time (40 hours) THE ROLE We ... Prioritize customer service, engagement and expediently resolve escalated customer concerns.
New
District Manager - Alberta South
Calgary, AB · On-site
Medical
Dental
Life
Retirement
PTO
Operations Location: Calgary, AB Type of employment: Permanent, Full Time (40 hours) THE ROLE We ... Prioritize customer service, engagement and expediently resolve escalated customer concerns.
New
Senior Customer Success & Implementation Manager
Calgary, AB · Remote
Medical
PTO
If you thrive in a role that combines relationship management, project leadership, strategic ... Customer Success & Strategic Partnership (Operational/Functional) * Build trusted relationships ...
Quick apply
Senior Customer Success & Implementation Manager
Calgary, AB · Remote
Medical
PTO
If you thrive in a role that combines relationship management, project leadership, strategic ... Customer Success & Strategic Partnership (Operational/Functional) * Build trusted relationships ...
Senior Manager, Customer Success Applications
Calgary, AB · On-site +1
CA$155K - CA$232K/yr
Medical
Dental
Vision
We are currently looking for a Senior Manager, Customer Success Applications to join our GTM ... and ongoing operation. * Build on Clio's Enterprise AI platform and within its governance.
Senior Manager, Customer Success Applications
Calgary, AB · On-site +1
CA$155K - CA$232K/yr
Medical
Dental
Vision
We are currently looking for a Senior Manager, Customer Success Applications to join our GTM ... and ongoing operation. * Build on Clio's Enterprise AI platform and within its governance.
Operations Associate
De Winton, AB · On-site
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... customer order fulfillment, accurate inventory management, and well-presented store displays. You ...
Operations Associate
De Winton, AB · On-site
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... customer order fulfillment, accurate inventory management, and well-presented store displays. You ...
Customer Operations Manager information
See Calgary, AB salary details
$28.5K - $36K
5% of jobs
$36K - $43.5K
1% of jobs
$43.5K - $51K
0% of jobs
$51K - $58.5K
11% of jobs
$61.4K is the 25th percentile. Wages below this are outliers.
$58.5K - $66K
20% of jobs
The median wage is $69.6K / yr.
$66K - $73.5K
27% of jobs
$79.3K is the 75th percentile. Wages above this are outliers.
$73.5K - $81K
14% of jobs
$81K - $88.5K
5% of jobs
$88.5K - $96K
8% of jobs
$96K - $103.5K
5% of jobs
$103.5K - $111K
3% of jobs
$28.5K
$72.1K
$111K
How much do customer operations manager jobs pay per year?
As of Aug 13, 2026, the average yearly pay for customer operations manager in Calgary, AB is $72,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $82,500.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What job categories do people searching Customer Operations Manager jobs in Calgary, AB look for? The top searched job categories for Customer Operations Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Customer Operations Manager jobs? Cities near Calgary, AB with the most Customer Operations Manager job openings:
Full-time
Re-posted 6 days ago
Job description
LAPRAIRIE Craneis looking for an experienced Operations & Business Controller to join its Accounting and Finance team at its corporate office in Calgary, Alberta, reporting to a Sr. Controller.
LAPRAIRIE Crane is one of Canada's largest family-owned crane and heavy lift companies with fleet capabilities ranging from 5 - 600 tones, including all-terrain, boom truck, carry deck crawler, hydraulic track, rough- terrain cranes. LAPRAIRIE Group of Companies has been operating in Western Canada for 45 years. (www.laprairiegroup.com)
Job Description:
- Oversee full-cycle accounting, deliver accurate financial reporting - weekly, monthly and annually.
- Provide operational analysis and data that will optimize and promote day-to-day operational profitability and efficiency.
- Manage accounting staff (accounts receivable, accounts payable, payroll).
- Prepare, analyze and present regular operating results to operational managers.
- Review services pricing, costing and margins with managers & owners.
- Submit and maintain year-end working papers and spreadsheets.
- Maintain up-to-date electronic filing systems of bookkeeping and financial records.
- Maintain fixed asset schedules and oversee equipment audits.
- Ensure proper insurance coverage is in place for assets, garage policies and buildings.
- Perform other duties as required or assigned.
Requirements:
- 5+ years of experience in financial and accounting management.
- CPA or accounting designation is a definite asset, but not a requirement.
- Experience in construction & resource industries, in particular cranes and trucking.
- Ability to communication professionally - both verbally and in writing.
- Ability to build and maintain great relationships with managers and co-workers.
- Ability to maintain good customer and vendor relationships.
- Excellent working knowledge of MS Word and Excel.
- Good organizational and time management skills.
Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process.
This is an in-office role in downtown Calgary. Remote working options are not being offered.
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