Customer Operations Manager Jobs in Calgary, AB (NOW HIRING)

This is a 3 week on site in camp - 3 week off  Position  - Located in Baffin Island

Who We Are

Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives-helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide

What You'll Do

As the Site Supervisor, you will plan and lead the site operations as established in procedures and guidelines set by the company in the areas of people, equipment, material and environmental safety, cost performance, customer product and service delivery. You will be responsible for ensuring compliance with applicable HSEQ Performance Standards, and site security program.

• Proactively work to achieve compliance with safety systems (PTW, MOC, HAT, and Risk Assessment

• Responsive in the event of a safety related incident, and/or investigation, and implements corrective action with urgency

• Supervises and trains personnel in the safe and proper operation and care of all equipment in process, storage and loading facilities.

• Responsible to maintain and enforce training plans, procedures, policies and standards.

• Develops staff through training and delegation

• Responsible to respect the rights of others and to help create a discrimination and harassment free workplace

• Facilitate all personnel actions as required (scheduling, recognition and reward, discipline)

• Contribute to achieving budgeted customer profitability as measured by EBIT

• Manage maintenance systems for all company assets to minimum company standards

• Eliminate all forms of waste from site operations

• Participate and encourage active participation in Continuous Improvement Processe

• Assist with field trial of new products and services where required

• Work closely with engineering as needed in the commissioning of new equipment

• Ensure all operational personnel are 100% trained in the Operator Training System (OTS) and EXMS skilled to perform assigned tasks in a safe and efficient manner

• Demonstrate initiative and embrace the Company's standards for safety and customer satisfaction. 

• Participate in safety meetings, read safety documents (safety alerts, emergency plans, etc.) and report all accidents, incidents, and precautionary concerns.

• Respect and support fellow employees

What We're Looking For

• Bachelor's Degree or equivalent. Additional directly related work experience may be substituted for some of the educational requirements.
• Minimum 5 years working experience with progressively increasing professional or technical responsibility  
• 2 years in supervisory role within a relevant industry
• Experience with manufacture of emulsion matrix, bulk truck delivery and on-bench blasting operations
• Experience with safety, environment, quality, maintenance and training systems
• Ability to interpret and evaluate operating procedures and convey to operating personnel.

• Positive attitude, friendly demeanor, and a team player

Zero Harm for Everyone Everywhere

Value People - Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Women, veterans, members of First Nations, indigenous people, and Metis are strongly encouraged to apply. Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.