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Customer Operations Manager Jobs in Calgary, AB (NOW HIRING)

Hexagon

Business Operations Coordinator

Calgary, AB

Reporting to the Business Operations Manager, this role will support both the Data Management and ... customers and suppliers, and ensuring information is managed efficiently throughout its lifecycle.

Hexagon

Business Operations Coordinator

Calgary, AB

... customers and suppliers, and ensuring information is managed efficiently throughout its lifecycle ... As Business Operations Coordinator you will be responsible for these activities: * Process and ...

SNDL, Inc.

Store Supervisor, Operations

Calgary, AB · On-site

As a Store Supervisor, you will help ensure the store operates efficiently and that customers ... management (ordering and receiving). * Verify IDs and ensure all sales follow Alberta liquor laws ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Calgary, AB

Customer Operations Manager information

See Calgary, AB salary details

$28.5K

$72.1K

$111K

How much do customer operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer operations manager in Calgary, AB is $72,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $82,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Calgary, AB look for?

The top searched job categories for Customer Operations Manager jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Customer Operations Manager jobs?

Cities near Calgary, AB with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $72,136 per year, or $34.7 per hour.

HVAC Operations Manager

Lynx Mechanical 1989 ltd

Calgary, AB • On-site

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Build Our HVAC Division From the Ground Up

Lynx Mechanical is expanding into HVAC, and we're looking for an experienced HVAC Operations Manager to help build and lead this new division.

This is an opportunity to take ownership from day one; helping establish the team, systems, processes, workflows, and standards that will shape the future of our HVAC operation.

We're looking for an accountable, hands-on leader who understands residential HVAC and new construction, knows how to develop people, and is motivated by the opportunity to build something from the ground up.

What You'll Do
  • Help establish and build the HVAC department's operational structure, including staffing, systems, processes, workflows, and contracts.
  • Oversee day-to-day HVAC service, maintenance, repair, and installation operations.
  • Lead, coach, and develop the HVAC team while building a strong culture based on accountability, integrity, teamwork, respect, and passion.
  • Manage scheduling, workload, productivity, and resource allocation.
  • Work closely with internal departments and the plumbing team to coordinate projects and ensure HVAC operations integrate effectively with the broader Lynx operation.
  • Support field teams with troubleshooting, technical challenges, and escalated issues.
  • Work with builders, customers, suppliers, and other trades to ensure projects run smoothly.
  • Monitor job costing, operational KPIs, and project performance to improve efficiency, quality, and profitability.
  • Develop and implement systems and processes that improve consistency, accountability, and the customer experience.
  • Promote a strong safety culture and ensure work meets company quality standards and applicable codes and regulations.
What We're Looking For
  • 5+ years of HVAC industry experience with progressively increasing responsibility.
  • 2+ years of supervisory or management experience, preferably in HVAC service, installation, or new construction.
  • Experience with high-velocity HVAC installations is strongly preferred.
  • Residential new construction experience is required.
  • Proven ability to lead, coach, and motivate a team.
  • Strong understanding of scheduling, workflow, productivity, and field operations.
  • Familiarity with job costing, margins, and operational KPIs.
  • Excellent communication, organization, and problem-solving skills.
  • Strong sense of ownership and accountability.
  • Comfortable working in a fast-paced environment and managing competing priorities.
  • Willingness to be hands-on and support the field team when needed.
  • Valid driver's license and acceptable driving record.
  • Relevant HVAC certifications, licenses, or trade qualifications.
Why Lynx?

You'll have the opportunity to play a key role in building a new department from the ground up and directly influence how it grows and operates.

You'll work alongside a team that values accountability, integrity, quality, teamwork, respect, and passion, with the opportunity to build a strong HVAC team and create systems that support long-term success.

How to Apply

If you're an experienced HVAC leader ready to take ownership and help build something new, we'd like to hear from you.

Please submit your resume and a brief cover letter outlining your HVAC management experience to:

resume@lynxmechanical.com

We look forward to hearing from you!

Apply