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Customer Operations Manager Jobs in West Virginia

Walgreens

Pharmacy Operations Manager

Charleston, WV · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Logan, WV · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Harrisville, WV · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Logan, WV · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Morgantown, WV · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Constellium

Operations Manager, Hot Line

Ravenswood, WV · On-site

The Operations Manager will oversee the day-to-day production activities within the hot rolling and ... Ensure compliance with metallurgical and customer specifications * Leadership * Supervise and ...

Constellium

Operations Manager, Hot Line

Ravenswood, WV · On-site

The Operations Manager will oversee the day-to-day production activities within the hot rolling and ... Ensure compliance with metallurgical and customer specifications * Leadership * Supervise and ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in West Virginia

Customer Operations Manager information

See West Virginia salary details

$34.5K

$95.7K

$104.9K

How much do customer operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer operations manager in West Virginia is $95,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,700.00 and $103,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in West Virginia?

The most popular types of Customer Operations jobs in West Virginia are:

What are popular job titles related to Customer Operations Manager jobs in West Virginia?

For Customer Operations Manager jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in West Virginia look for?

The top searched job categories for Customer Operations Manager jobs in West Virginia are:

What cities in West Virginia are hiring for Customer Operations Manager jobs?

Cities in West Virginia with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in West Virginia as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $95,747 per year, or $46 per hour.

Walmart Operations Manager

Coca-Cola Consolidated, Inc.

Charleston, WV

$86K - $100K/yr

Full-time

Medical, Retirement

Re-posted 10 days ago

Coca-Cola Consolidated rating

7.2

Company rating: 7.2 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

197th of 439 rated food and drinks producers

Job description

Requisition ID: 260187

Locations: Charleston

Pay Range: $86,000 - $100,000 annually, yearly bonus incentive program & mileage reimbursement

Schedule: Monday - Friday

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  • Career Growth: Clear pathways to advance and develop your career
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Job Overview

Territory:  West Virginia, Pikeville KY & Portsmouth, OH

The Walmart Operations Manager establishes and maintains management and communication routines with field sales to achieve full execution of sold programming as well as the successful deployment and maintenance of our new Walmart One Best Way process and associated tools. Finally, the Walmart Operations Manager also serves as the conduit to help provide operational feedback from the frontlines on the viability of and executional opportunities with our Walmart strategies. Walmart Operations Managers’ scope of responsibility is to routines and teammates within 1-2 RSAs and 60-100 Walmart outlets.

Duties & Responsibilities
  • Shoulder-to-shoulder Walmart sales and process coaching with ADs and DSMs. Coaching topics are specific to best-in-class sales/relationships at Walmart, execution of our Walmart commercial plan and sold objectives, data-based business reviews with Walmart store leadership, execution of the One Best Way process at Walmart and training on associated tools. Target: 20 stores/week
  • Establishes and manages weekly RSA communication routines to improve Walmart engagement and execution with Fields Sales Teams. Also responsible for routine cadences with Walmart Market Managers to review customer service levels and other operational opportunities that drive improved execution. 
  • Review execution-based reporting and drive improvement across key Walmart & CCCI KPIs. Use Walmart and Consolidated data to identify where largest execution gaps exist in RSA and use that information to guide coaching actions.
  • KPIs: Consolidated financial targets, execution of commercial initiatives/LOS Big Bets, void closures, preload/prebook acceptance, store refusals, Walmart replenishable instocks, Walmart First Pick Rate Accuracy
  • Collaborates with Walmart Directors to improve processes, tools, and execution at Walmart within assigned RSA.
  • Helps conduct cross-functional market tours with key constituents, including internal leaders and external business partners, to review customer service levels, identify selling opportunities, and strategize to drive continuous improvement in Walmart
Knowledge, Skills, & Abilities
  • Min 3-5 years working in the CPG Industry
  • Sales experience calling on retailers
  • Attention to detail, excellent written and oral communication skills
  • Responsive customer service skills
  • Continuous improvement mindset
  • Experience with MS Office including Excel, Word, and PowerPoint, influential leadership, cross-functional relationship building
  • Travel approximately 70% of the time 
     
Minimum Qualifications
  • High school diploma or GED
  • Knowledge acquired through 3 to 5 years work experience
Preferred Qualifications
  • Bachelor’s degree in Business, Marketing, Accounting, Sales
Work Environment

Office environment

#LI-HD1

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

What Coca-Cola Consolidated employees say

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Benefits

Hours and flexibility

Workplace

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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