Operations Manager Business Operations Jobs in West Virginia

SeniorManager, Business Operations

Flexible Location

WHO WE ARE

TNTP brings research, policy, and consulting together to reimagine America's public education system.Working collaboratively, we dig into educators' toughest challenges, and we provide actionable solutions grounded in evidence.This work takes place in schools and districts across the country, and our national position allows us to spot trends, collect and analyze data, andadvocate forpolicy changes that introduce greaterimpact on ascale. Our goal is to empower every student, breaking them free from the constraints of poverty and race, fostering innovation, and driving growth across the country. We collaborate across sectors and with school systems to ensure that the 3.5 million young people who graduate high school every year have pathways to economic and social mobility.

The Strategyand Business Transformationdivision collaborates to ensure the long-term health of our organization. We partner across divisions toenableTNTPtosustainably scale its impact in line with its strategic plan, focusing on cross-functional operational, strategic, and financial considerations that are difficult for any single division or team to solve on their own. Within this division, the Business Operations team provides strategic advising, analysis, and thought leadership on TNTP's revenue and sales pipeline in service of business and impact goals.

WHAT YOU'LL DO

Some responsibilities and duties may vary, but the role of Senior Manager,Business Operationsincludes:

• Develop andcollaborate withamanager, business operationstoimplementbusiness operations processes that support TNTP's fee-for-service and grant-funded work, ensuring accuracy, timeliness, and data integrity across systems.

• Conduct landscape research and analysistosupport creation and implementation of business development strategies and resources

• Provide direct strategic support to TNTP partners in developing proposal, RFP, and grant budgetsand associated narratives

• Maintainaccuratesales pipeline data in Salesforce by ensuringleads and opportunities are updated with complete andaccuratefinancial and activitydata

• Act as a strategic thought partner in analyzing performance toward KPIs for a portfolio of projects

• Leadaportionof quarterly forecasting cycles, includinganalyzing budget to actuals and project performance milestones andfacilitatingsome forecast calls,advisingPartners on adjustments

• Apply tools (e.g., ASC 606 logic) to review revenue recognition for complex/multi-year opportunities. Create andmaintainprocesses for tracking toward deliverables andmilestone-basedcontracts, providing documentation to enable invoicingagainstmilestones.

• Lead grant launch processes, including facilitating kickoff calls,ensuring operational readiness,determiningspecial handling requirements, and ensuring setup supportsaccurateand allowable revenue recognition

• Analyzegrant spending,identifyingbudget to actualsvariances andadvisingpartners toaddress risks

• Drive continuous improvement in operational processes,identifyinginefficiencies and implementing scalable solutions

• Provide project level ad hoc analysis or challenge resolution support

• Provide region or division level business development reporting as requested

WHAT YOU HAVE

Qualifications and Experiences

The Senior Manager shouldpossessthe following skills andexpertise:

• 4-5 years ofbusiness operationsexperience-experience managing aprojectand revenueportfolio stronglypreferred;

• Experience with business development processes such as proposal budget development and sales portfolio analysis;

• Strong command ofbusiness operationsbest practices and the ability to adapt that knowledge to fit unique organizationalcontexts

• Evidence of strong cross-team collaboration skills, the ability to manage up, and executing deliverables through working with multiple stakeholderrelationships;

• Excellent written communication skills with a demonstratedtrack recordof communicating effectively with diverse audiences;

• Experience using CRMs to tracklead and opportunity progression and activity; Salesforce experiencestrongly preferred;

Competencies

• Motivates and Influences through Relationships.Candidate can navigate the complexity of collaborating with diverse colleagues of all levels to achieve results, consistently motivating peopletoaction. Builds collaborative relationships andestablishestrust to become an advisor and resource across various internal stakeholders.Authentically collaborates to build investment inbusiness operationsstrategy, invites and respects diverse perspectives, andmaintainslong-term relationships.

• Business OperationsStrategist.Applies experiences,observationsand trends to support greaterbusiness operationsstrategy, inform team direction, and shape regional/division national strategy application. Candidate understands funder points of view and priorities to skillfully position proposals and presentations toanticipatequestions and articulate TNTP's work and impact, especially when creating written communications.

• Be thorough andaccurate. Candidate has proficient experience with Excel, calculations, and budgets. Candidatedemonstratesstrong project management and organizational skills, helping you manage multiple priorities with attention to detail.

• Problem Solving:Candidate can assess the big picture, analyze root causes, and define new ways forward. Candidate critically assesses challenges,leveragesresources, and proposes creative, effective solutions.

• Cross Cultural Agility:Authentic self-reflection, self-awareness, and high emotional IQ activelyleveragedboth to support a culture of diversity,equityand inclusion internally and to position TNTPbusiness developmentefforts and communications with a commitment to lifting the experiences of the students and families we serve.

• Strategic Prioritization:Consistently manages complex, high-stakes projects with multiple stakeholders and tight timelines, including events. Effectively adjusts priorities to meet a fast-paced and at-timesambiguous environment. Candidate navigates inherent uncertainty in creating and implementingstrategyand systems that are new to the org and is comfortable proactivelymanaging upwhen priorities shift.

WHAT WE OFFER

The salary range for this position is $79,089.00-118,634.00. New hires can typically expect a starting salary between the range minimum and the salary range midpoint ($79,089.00-$98,861.50), in alignment with experience, qualifications, and our commitment to equity in compensation.

TNTP also offers a compelling overall Total Rewards package, including competitive mid-market salaries, generous PTO, and comprehensive benefits, with a range of plans and programs designed to support the physical, mental, and financial wellness of employees and their dependents. We suggestlearning more about our benefits!(Spoiler alert:we'reclosedthe last two weeks of December).

We also ensure that individuals with disabilities areprovidedreasonable accommodation for the interview process. Emailtalent@tntp.orgto request accommodation.

HOW TO APPLY

Submit your resume online through Workday.In your application, we willalsoask you to answer brief questions about your interest inTNTP;your"why"matters to us!

The priority application deadline for this position isFriday, 9/4/26,though weencourage youto apply as soon as possible.

Ifyou'reeager, youcanpreview herewhat to expect after you apply, andwe'llbe in touch soon!

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