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Customer Operations Manager Jobs in Rhode Island

Sodexo

Food Operations Manager 2

Providence, RI · On-site

$75K - $85K/yr

Sodexo is seeking a Food Operations Manager 2 to support retail operations at The Miriam Hospital ... Hospitality-focused approach centered on service quality and customer experience. * Experience ...

Sodexo

Food Operations Manager 2

Providence, RI · On-site

$75K - $85K/yr

Sodexo is seeking a Food Operations Manager 2 to support retail operations at The Miriam Hospital ... Hospitality-focused approach centered on service quality and customer experience. * Experience ...

CLEAR

Assistant Operations Manager (PVD)

Warwick, RI · On-site

$24/hr

The Assistant Operations Manager will be a part of our airport leadership team, reporting to the ... Spend 80% of time on the floor in a customer-facing environment at the airport * Ensure CLEAR and ...

Sodexo

Food Operations Manager 2

Providence, RI · On-site

$75K - $85K/yr

Sodexo is seeking a Food Operations Manager 2 to support retail operations at The Miriam Hospital ... Hospitality-focused approach centered on service quality and customer experience. * Experience ...

iCIMS

Senior Manager, Customer Success

Providence, RI · On-site

Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high ... Operational Excellence & Execution * Translate strategic priorities into actionable plans and ...

Cargill

Operations Superintendent

North Kingstown, RI · On-site

By providing customers with life's essentials, we enable businesses to grow, communities to prosper ... Lead and develop a team, coach and make decisions related to talent management, hiring, performance ...

Cargill

Operations Superintendent

North Kingstown, RI · On-site

By providing customers with life's essentials, we enable businesses to grow, communities to prosper ... Lead and develop a team, coach and make decisions related to talent management, hiring, performance ...

Zebra Technologies

Supervisor, Operations

Carolina, RI · On-site

$76K - $114K/yr

... customer support for Zebra devices and solutions. Leadership & Team Management * Team Oversight ... Operational Execution & KPIs * Performance Tracking: Monitors progress and analyzes operational ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Rhode Island

Customer Operations Manager information

See Rhode Island salary details

$43.6K

$121.1K

$132.7K

How much do customer operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer operations manager in Rhode Island is $121,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,200.00 and $131,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Rhode Island?

The most popular types of Customer Operations jobs in Rhode Island are:

What are popular job titles related to Customer Operations Manager jobs in Rhode Island?

For Customer Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Rhode Island look for?

The top searched job categories for Customer Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Operations Manager jobs?

Cities in Rhode Island with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $121,119 per year, or $58.2 per hour.

Food Operations Manager 2

Sodexo

Providence, RI • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,154 frontline employees who took The Breakroom Quiz

351st of 500 rated business services

Job description

Sodexo is seeking a Food Operations Manager 2 to support retail operations at The Miriam Hospital in Providence, RI. This role has a strong emphasis on retail food service execution, including the main cafeteria and micro market.
The ideal candidate will bring a balance of culinary knowledge and front-of-house leadership, with a passion for delivering an exceptional guest experience in a healthcare environment.
About the job
Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial results, and client satisfaction through effective team leadership, safety oversight, and strategic execution.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $75000 - $85000
What's in it for you
  • Lead a high-performing team that directly impacts client satisfaction and daily experiences.
  • Influence operational excellence through hands-on leadership and strategic planning.
  • Manage high-volume dining operations with visibility across service, safety, and financial outcomes.
  • Champion sustainability, culinary quality, and continuous improvement initiatives.
  • Partner closely with clients to strengthen relationships and deliver on contractual commitments.
  • Gain professional growth through ownership of operations, people development, and long-term planning.

What you'll bring
  • Experience leading, training, and developing on-site food service teams.
  • Knowledge of HACCP standards, regulatory compliance, and high-volume dining environments.
  • Hospitality-focused approach centered on service quality and customer experience.
  • Experience planning and executing operational and strategic initiatives aligned with client goals.
  • Creative mindset supporting culinary innovation, sustainability, and team engagement.

Requirements
  • Education Requirement: Associate degree or equivalent experience
  • Management Experience: 2 - 3 years
  • Related Experience: 2 - 3 years

What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

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