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Customer Operations Manager Jobs in California (NOW HIRING)

Anritsu

Customer Operations Representative

Morgan Hill, CA · On-site

$54K - $80K/yr

As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for ... Manage the day to day relationship within our customer base. * Ensure business process and service ...

Norchem

Customer & Operations Specialist

Alhambra, CA · On-site

You will be responsible for managing customer interactions, overseeing order flow, coordinating shipments, supporting internal processes, and ensuring administrative operations are executed with ...

Norchem

Customer & Operations Specialist

Los Angeles, CA · On-site

$25 - $32/hr

You will be responsible for managing customer interactions, overseeing order flow, coordinating shipments, supporting internal processes, and ensuring administrative operations are executed with ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in California

Customer Operations Manager information

See California salary details

$43.9K

$122.1K

$133.7K

How much do customer operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer operations manager in California is $122,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,200.00 and $132,200.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in California? The most popular types of Customer Operations jobs in California are:
What are popular job titles related to Customer Operations Manager jobs in California? For Customer Operations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in California look for? The top searched job categories for Customer Operations Manager jobs in California are:
What cities in California are hiring for Customer Operations Manager jobs? Cities in California with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in California as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $122,058 per year, or $58.7 per hour.

Senior Manager, Customer Operations

Advanced Micro Devices , Inc.

San Jose, CA • Hybrid

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Advanced Micro Devices rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

27th of 156 rated electronics manufacturers

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. Senior Manager, Customer Operations THE ROLE Senior Manager, Customer Operations leads a team responsible for managing end-to-end operational activities between AMD and its customers. This role builds and maintains strong, sustained relationships across both customer and AMD organizations at operational and management levels. Leveraging these partnerships, the Senior Manager ensures alignment of expectations, drives continuous improvement in operational processes, and effectively resolves issues related to orders, supply, delivery, forecasting, and other key operational areas. In addition, this leader manages and develops a high-performing team to achieve organizational objectives. The Senior Manager is responsible for coaching and developing employees, while also establishing and tracking performance metrics to continuously improve team effectiveness and operational outcomes. KEY RESPONSIBILITIES
  • Manage customer-facing team which is responsible for all operational aspects between AMD and its customer
  • Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity
  • Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners
  • Build consensus within team and help to remove obstacles for employees
  • Develop self and team, provide the tools and training to achieve goals, support career planning, and to enhance the organization's capability
  • Mentor and coach team to proliferate knowledge and strive to close any gaps
  • Enable effective and efficient service through operational excellence and customer collaboration
  • Provide leadership and collect feedback in the implementation of new processes in support of the strategy
  • Engage with customers through quarterly business reviews and operational meetings
  • Provide guidance and support on operational issue resolution
  • Support customer operations through a high-level understanding of business processes and procedures
PREFERRED EXPERIENCE
  • Extensive related industry experience with demonstrated semiconductor expertise
  • Substantial managerial experience
  • History of utilizing AI tools and driving adoption amongst team required
  • Ability to create tools using Power Query preferred
  • Solid managerial skills & project management experience
  • Possess understanding of business strategy and the ability to identify areas for process improvement
  • Strong problem-solving skills and the ability to implement solutions
  • Ability to write executive communications
  • Strong oral and presentation skills, and can discuss operational concept with customer, management and team
  • Strong Excel, PowerPoint and Power BI skills
  • Ability to manage conflict internally and externally
  • Experience in developing and strengthening customer relationships
  • Strong analytical skills required, with the ability to manage cross functional dependencies
  • Minimal travel may be required
  • Ability to deal with uncertainty
  • Takes mentoring role providing feedback and coaching
ACADEMIC CREDENTIALS:
  • Bachelor's degree
LOCATION:
  • San Jose, CA
This role is not eligible for visa sponsorship. #LI-GW1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here. This posting is for an existing vacancy.

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