ZipRecruiter

Log In

1

Customer Operations Manager Jobs in California (NOW HIRING)

Kinder's

Customer Operations Specialist

Walnut Creek, CA · On-site

$100K - $115K/yr

... our operations team, you'll be the go-to partner for customer order management-receiving ... Inventory Management: Review product availability upon order receipt coordinate with the ...

AutoZone

Customer Operations Director

Elk Grove, CA · On-site

$94K - $165K/yr

The Customer Operations Director establishes performance metrics for customer service ... People Management: Lead, direct, mentor and manage several teams including but not limited to ...

Outset.ai

Customer Operations Associate

San Francisco, CA · On-site

$115K - $130K/yr

You'll become our customers' go-to partner, helping them navigate the platform, manage research ... Experience in consulting, market research, research operations (including expert networks ...

AutoZone

Customer Operations Director

Elk Grove, CA · On-site

$98K - $172K/yr

The Customer Operations Director establishes performance metrics for customer service ... People Management: • Lead, direct, mentor and manage several teams including but not limited to ...

ADT

Team Manager Existing Customer Operations

Concord, CA · On-site

$62K - $115K/yr

An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: * 3 to 5 years related industry experience with a high volume, high impact operation.

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in California

Customer Operations Manager information

See California salary details

$43.9K

$122.1K

$133.7K

How much do customer operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer operations manager in California is $122,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,200.00 and $132,200.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are the most commonly searched types of Customer Operations jobs in California? The most popular types of Customer Operations jobs in California are:
What are popular job titles related to Customer Operations Manager jobs in California? For Customer Operations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in California look for? The top searched job categories for Customer Operations Manager jobs in California are:
What cities in California are hiring for Customer Operations Manager jobs? Cities in California with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in California as of June 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $122,058 per year, or $58.7 per hour.
Senior Manager, Customer Operations

Senior Manager, Customer Operations

Advanced Micro Devices, Inc

San Jose, CA • On-site

$141K/yr

Full-time

Posted 11 days ago

Advanced Micro Devices rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 139 rated electronics manufacturers

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
Senior Manager, Customer Operation
THE ROLE
Senior Manager, Customer Operations leads a team responsible for managing end-to-end operational activities between AMD and its customers. This role builds and maintains strong, sustained relationships across both customer and AMD organizations at operational and management levels. Leveraging these partnerships, the Senior Manager ensures alignment of expectations, drives continuous improvement in operational processes, and effectively resolves issues related to orders, supply, delivery, forecasting, and other key operational areas.
In addition, this leader manages and develops a high-performing team to achieve organizational objectives. The Senior Manager is responsible for coaching and developing employees, while also establishing and tracking performance metrics to continuously improve team effectiveness and operational outcomes.
KEY RESPONSIBILITIES
  • Manage customer-facing team which is responsible for all operational aspects between AMD and its customer
  • Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity
  • Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners
  • Build consensus within team and help to remove obstacles for employees
  • Develop self and team, provide the tools and training to achieve goals, support career planning, and to enhance the organization's capability
  • Mentor and coach team to proliferate knowledge and strive to close any gaps
  • Enable effective and efficient service through operational excellence and customer collaboration
  • Provide leadership and collect feedback in the implementation of new processes in support of the strategy
  • Engage with customers through quarterly business reviews and operational meetings
  • Provide guidance and support on operational issue resolution
  • Support customer operations through a high-level understanding of business processes and procedures

PREFERRED EXPERIENCE
  • Extensive related industry experience with demonstrated semiconductor expertise
  • Substantial managerial experience
  • History of utilizing AI tools and driving adoption amongst team required
  • Ability to create tools using Power Query preferred
  • Solid managerial skills & project management experience
  • Possess understanding of business strategy and the ability to identify areas for process improvement
  • Strong problem-solving skills and the ability to implement solutions
  • Ability to write executive communications
  • Strong oral and presentation skills, and can discuss operational concept with customer, management and team
  • Strong Excel, PowerPoint and Power BI skills
  • Ability to manage conflict internally and externally
  • Experience in developing and strengthening customer relationships
  • Strong analytical skills required, with the ability to manage cross functional dependencies
  • Minimal travel may be required
  • Ability to deal with uncertainty
  • Takes mentoring role providing feedback and coaching

ACADEMIC CREDENTIALS:
  • Bachelor's degree

LOCATION:
  • San Jose, CA

This role is not eligible for visa sponsorship.
#LI-GW1
#LI-Hybrid
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.
This posting is for an existing vacancy.

Apply