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Customer Operations Coordinator Jobs in Alabama (NOW HIRING)

Vervic Inc.

Sales Operations Coordinator

Decatur, AL · On-site

$55K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

You'll help ensure customer orders move smoothly from purchase order through production, shipment, and invoicing. This position is a great fit for someone who enjoys taking ownership, solving ...

pds

Operations Coordinator

Pelham, AL · On-site

$18.91/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Return customer calls and follow up on service inquiries when appropriate. * Maintain an organized ... operations coordination, administration, or a related support role. * Previous dispatching ...

PPG Quality

Operations Coordinator

Montgomery, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

Position Summary The Operations Coordinator plays a critical role in supporting daily field ... Provide on-site operational support to customer locations as needed * Assist with employee check ...

PPG Quality

Operations Coordinator

Montgomery, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

Position Summary The Operations Coordinator plays a critical role in supporting daily field ... Provide on-site operational support to customer locations as needed * Assist with employee check ...

Chick-Fil-A

Operations Coordinator

Mobile, AL · On-site

$17 - $19/hr

DESCRIPTION The Operations Coordinator is responsible for designing, implementing, and leading the ... Previous customer service experience preferred * Previous leadership experience an asset * Courage ...

Amspec LLC.

Operations Coordinator

Mobile, AL

Responsible for organizing and synchronizing all job related activities between the field staff, dispatch, operations, laboratory and customers. Primary Duties and Responsibilities • Responsible ...

Maersk

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Has responsibility for supporting the operations by unloading/loading freight via the use of a ...

Maersk

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Landside Operations Execution includes roles that manage and operate landside transport modalities ...

Kone AB

Service Operations Coordinator

Spanish Fort, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Duties As our Service Operations Coordinator , you willprovide specialized support to the ... Customer service mindset At KONE, we foster an innovative and collaborative culture, valuing each ...

Industrial Valve

Job Operations Coordinator

AL · On-site

The Job Operations Coordinator will play a key role in supporting the successful planning, execution, and financial management of customer projects. This position requires strong attention to detail ...

Kone AB

Service Operations Coordinator

Birmingham, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Duties As our Service Operations Coordinator , you willprovide specialized support to the ... Customer service mindset At KONE, we foster an innovative and collaborative culture, valuing each ...

Blo Homewood

Salon Operations Coordinator

Birmingham, AL · On-site

$14 - $18/hr

... Front Desk Operations Coordinator to keep our salon running smoothly while delivering an ... Scheduling/customer service * Retail sales Salon experience is not required. We will train the ...

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Alabama

Customer Operations Coordinator information

See Alabama salary details

$12

$22

$34

How much do customer operations coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer operations coordinator in Alabama is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.29 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Alabama?

The most popular types of Customer Operations jobs in Alabama are:

What job categories do people searching Customer Operations Coordinator jobs in Alabama look for?

The top searched job categories for Customer Operations Coordinator jobs in Alabama are:

What cities in Alabama are hiring for Customer Operations Coordinator jobs?

Cities in Alabama with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,689 per year, or $22.4 per hour.

Sales Operations Coordinator

Vervic Inc.

Decatur, AL • On-site

$55K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Sales Operations CoordinatorAre you organized, proactive, and someone others can count on to keep things moving?
If you enjoy connecting the dots, staying ahead of deadlines, and making sure customers and internal teams have the information they need, this could be a great opportunity for you.
We are a growing food packaging company specializing in powdered products, including drink mixes, sweeteners, and similar applications. We are looking for a dependable and motivated Sales Operations Coordinator to join our team.
In this important role, you’ll serve as a key connection between our customers, sales team, production, warehouse, quality department, and accounting team. You’ll help ensure customer orders move smoothly from purchase order through production, shipment, and invoicing.
This position is a great fit for someone who enjoys taking ownership, solving problems, communicating with others, and keeping multiple moving pieces organized.
What You’ll Do
As a Sales Operations Coordinator, you’ll help create a positive experience for our customers while keeping internal teams informed and aligned. Your responsibilities will include:
  • Coordinating customer orders from receipt through shipment and invoicing
  • Helping ensure materials, inventory, production schedules, and shipping plans stay aligned
  • Serving as a primary day-to-day contact for customer operational needs
  • Providing timely and professional updates to customers and internal teams
  • Proactively identifying potential delays or concerns and helping coordinate solutions
  • Coordinating production, inventory, shipping, quality, and invoicing reporting
  • Supporting billing accuracy, pricing updates, credits, rebates, and related documentation
  • Coordinating customer audits, onsite visits, and follow-up items
  • Following up with appropriate team members to help ensure customer commitments are met
  • Building strong working relationships across departments and with customers
You’ll Be a Great Fit If You:
  • Are highly organized and pay close attention to details
  • Take pride in following through and getting things done
  • Enjoy working with customers and collaborating with different departments
  • Can manage multiple priorities while maintaining accuracy
  • Communicate clearly, professionally, and confidently
  • Are comfortable asking questions and following up when something needs attention
  • Approach challenges with a positive, solution-focused mindset
  • Enjoy bringing organization and clarity to a fast-moving environment
  • Are dependable, proactive, and willing to take ownership of your responsibilities
Compensation & Benefits
  • Approximately $55,000 annual salary

  • Health Insurance
  • 401(k)
  • Paid Time Off
Ready to Join the Team?
If you’re someone who enjoys keeping customers informed, helping teams stay connected, and making sure important details don’t get overlooked, we’d love to hear from you.
This is an opportunity to join a growing company where your organization, communication, and ability to keep things moving will make a meaningful impact every day.
Apply today to learn more about the Sales Operations Coordinator opportunity!