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Customer Operations Associate Jobs in Tulsa, OK (NOW HIRING)

Customer Care Associate

Jenks, OK · On-site

$12.50 - $17/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Operations * Perform administrative duties including Terms & Conditions processing, aged accounts ...

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Operations * Perform administrative duties including Terms & Conditions processing, aged accounts ...

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Operations * Perform administrative duties including Terms & Conditions processing, aged accounts ...

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Operations * Perform administrative duties including Terms & Conditions processing, aged accounts ...

Customer Service Associate I

Muskogee, OK · On-site

$10.75 - $14.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Catoosa, OK · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Oologah, OK · On-site

$12.25 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Tulsa, OK · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above ...

Customer Service Associate I

Jenks, OK · On-site

$12.50 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Inola, OK · On-site

$12.25 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Claremore, OK · On-site

$12 - $16.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Tulsa, OK · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Pawhuska, OK · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Tulsa, OK · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above ...

Customer Service Associate I

Tulsa, OK · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Sand Springs, OK · On-site

$12.50 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Tulsa, OK · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Broken Arrow, OK · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Sand Springs, OK · On-site

$12.50 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Service Associate I

Wagoner, OK · On-site

$10.25 - $14/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Showing results 21-40

Customer Operations Associate information

See Tulsa, OK salary details

$8

$23

$46

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in Tulsa, OK is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.05 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Tulsa, OK? The most popular types of Customer Operations jobs in Tulsa, OK are:
What job categories do people searching Customer Operations Associate jobs in Tulsa, OK look for? The top searched job categories for Customer Operations Associate jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Customer Operations Associate jobs? Cities near Tulsa, OK with the most Customer Operations Associate job openings:
Infographic showing various Customer Operations Associate job openings in Tulsa, OK as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,842 per year, or $23.5 per hour.

Customer Care Associate

School of Rock

Jenks, OK • On-site

$12.50 - $17/hr

Other

Medical, PTO

Posted 8 days ago


Job description

Customer Care Associate

Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ideal for someone who thrives in a high-energy, child-focused environment, values teamwork, and enjoys building positive relationships with customers. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you!

Benefits

  • Paid Training
  • Daily Pay available
  • SafeSplash® Brands Curriculum Certification
  • Flexible Hours
  • Free Swim Lessons for immediate family of employees
  • Career Growth
  • Health Benefits (30+ hours per week)
  • Paid time off (30+ hours per week)
  • Wealth Benefits (30+ hours per week)

Responsibilities:

Operations

  • Perform administrative duties including Terms & Conditions processing, aged accounts follow-up, and attendance tracking (via iClassPro or equivalent system).
  • Answer all incoming phone calls within three rings and return messages in a timely manner.
  • Maintain accurate and timely student attendance records, ensuring smooth class operations.
  • Assist with facility cleanliness: lobby, observation area, restrooms, and front desk.
  • Support daily opening and closing procedures to ensure readiness for customers.

Sales

  • Support lead conversion efforts through tours, trial lessons, and enrollment follow-ups.
  • Execute retention activities including re-enrollment calls, check-ins with dropped students, and parent outreach.
  • Manage in-school customer requests, including schedule changes, account updates, and billing questions.

Customer

  • Provide a warm and professional welcome to all customers, greeting them by name with high energy.
  • Handle greetings and goodbyes to ensure every family feels appreciated.
  • Conduct school tours, explaining programs and emphasizing the value of lessons.
  • Respond to customer inquiries (in person, by phone, and email) with accuracy, enthusiasm, and empathy.
  • Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.
  • Proactively engage with parents about their child's progress and upcoming opportunities.

Employee

  • Collaborate with instructors and managers to ensure smooth operations.
  • Support a safety-focused culture by adhering to all brand and facility standards.
  • Participate in staff meetings and training sessions to continually improve service.

Job Type

  • Weekdays, Weeknights and Weekends required
  • 10+ hours a week (seasonality can impact this)
  • Work Location: On-site
  • Reports to School Leadership

Requirements

  • High school diploma or equivalent preferred
  • Strong written and verbal communication skills
  • Ability to multi-task in a fast-paced environment while being agile and taking initiative
  • Comfortable working in and around water, with children and parents.
  • Must be able to lift 30 lbs. and be on your feet for long periods
  • CPR, First Aid, and AED certifications are required within 90 days of hire (we provide)
  • Lifeguard certification is preferred
  • Prior swim experience is preferred