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Customer Operations Associate Jobs in Sandy Springs, GA

Jon Ossoff for Senate

Operations Associate

Atlanta, GA · On-site

$4.6K/mo

  • Medical

  • Dental

  • Vision

Customer service mindset: extremely thoughtful in interactions with stakeholders with a problem ... Operations Associate" This position is part of a collective bargaining unit. Jon Ossoff for Senate ...

Jon Ossoff for Senate

Operations Associate

Atlanta, GA · On-site

$4.6K/mo

  • Medical

  • Dental

  • Vision

Customer service mindset: extremely thoughtful in interactions with stakeholders with a problem ... Operations Associate" This position is part of a collective bargaining unit. Jon Ossoff for Senate ...

Riverside Epicenter

Operations Associate

Mableton, GA · On-site

Strong customer service skills (conflict resolution experience preferred) * Knowledge of event best practices, safety regulations, and equipment use * Flexible schedule - ability to work evenings ...

Jon Ossoff for Senate

Operations Associate

Atlanta, GA

$4.6K/mo

  • Medical

  • Dental

  • Vision

Customer service mindset: extremely thoughtful in interactions with stakeholders with a problem ... Operations Associate" This position is part of a collective bargaining unit. Jon Ossoff for Senate ...

Berger Transfer & Storage

Operations Associate

Lawrenceville, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our ideal candidate connects with our mission--"to help every customer have a positive, memorable ... The Operations Associate is the liaison between clients and Berger operations. Responsibilities for ...

PS

Operations Associate (ATL)

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Associate - ATL Who We Are PS is a private luxury terminal serving commercial flights at ... Experience in a customer service, airline and/or hospitality industry related leadership role ...

Crateandbarrel

Operations Associate, CB2

Atlanta, GA · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

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Customer Operations Associate information

See Sandy Springs, GA salary details

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How much do customer operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer operations associate in Sandy Springs, GA is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.21 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What job categories do people searching Customer Operations Associate jobs in Sandy Springs, GA look for?

The top searched job categories for Customer Operations Associate jobs in Sandy Springs, GA are:

What cities near Sandy Springs, GA are hiring for Customer Operations Associate jobs?

Cities near Sandy Springs, GA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Customer Operations Associate - Call Center

Avcend

Atlanta, GA • Remote

$17.50/hr

Contractor

Re-posted 3 days ago

Job description

Job Title: Customer Operations Associate – Product Order Management (Special Services)
Location: Remote
Duration: 12+ Months
Pay Rate: $17.50/hr on W2

We are looking for candidates with strong customer service and order management experience to support Product Order Management – Special Services Team.