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Customer Operations Associate Jobs in Villa Rica, GA

PS

Operations Associate (ATL)

Atlanta, GA

Operations Associate - ATL Who We Are PS is a private luxury terminal serving commercial flights at ... Experience in a customer service, airline and/or hospitality industry related leadership role ...

Daisy

Operations Associate

Atlanta, GA · Remote

$16 - $18/hr

Overview: We're hiring an entry-level Operations Associate to support our facilities operations ... Any experience in property management, facilities, construction, service operations, or customer ...

Lime

Operations Associate

Atlanta, GA · On-site

$64K - $78K/yr

As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and ... Provide complaint management and customer incidents investigation support * Partner with the local ...

OXOS Medical

Sales Operations Associate

Atlanta, GA

Responsibilities As the Sales Operations Associate, you will support the Sales team across CRM management, trade show logistics, demo coordination, and day-to-day operational execution. This role ...

OXOS Medical

Sales Operations Associate

Atlanta, GA · On-site

Responsibilities As the Sales Operations Associate, you will support the Sales team across CRM management, trade show logistics, demo coordination, and day-to-day operational execution. This role ...

Serve Robotics

Field Operations Associate

Atlanta, GA · On-site

$22/hr

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable ...

Serve Robotics

Field Operations Associate

Atlanta, GA · On-site

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable ...

Lime

Junior Operations Associate

Atlanta, GA · On-site

... Junior Operations Associate. In this role, you will play a pivotal part in optimizing our fleet ... From ensuring vehicle readiness in the warehouse to supporting seamless customer experiences, you ...

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See Villa Rica, GA salary details

$8

$22

$44

How much do customer operations associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer operations associate in Villa Rica, GA is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What cities near Villa Rica, GA are hiring for Customer Operations Associate jobs? Cities near Villa Rica, GA with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Customer Operations Associate - Call Center

Avcend

Atlanta, GA • Remote

$17.50/hr

Contractor

Posted 18 days ago

Job description

Job Title: Customer Operations Associate – Product Order Management (Special Services)
Location: Remote
Duration: 12+ Months
Pay Rate: $17.50/hr on W2

We are looking for candidates with strong customer service and order management experience to support Product Order Management – Special Services Team.