Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and ... Bachelor's degree, Associates' degree or some college level/continuing education courses. * Proven ...
Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and ... Bachelor's degree, Associates' degree or some college level/continuing education courses. * Proven ...
Operations Associate
Brooklyn, NY · On-site
The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...
Operations Associate
Brooklyn, NY · On-site
The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...
The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...
The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...
Operations Associate
New York, NY · On-site
The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...
Quick apply
Operations Associate
New York, NY · On-site
The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...
Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and ... Bachelor's degree, Associates' degree or some college level/continuing education courses. * Proven ...
Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and ... Bachelor's degree, Associates' degree or some college level/continuing education courses. * Proven ...
3rd Shift Vault Operations Associate
Eatontown, NJ · On-site
$23/hr
Tag Systems is hiring a full-time Vault Operations Associate at our Eatontown, NJ location. This ... We continuously analyze our customers' needs within the rapidly evolving payment sector to ensure ...
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3rd Shift Vault Operations Associate
Eatontown, NJ · On-site
$23/hr
Tag Systems is hiring a full-time Vault Operations Associate at our Eatontown, NJ location. This ... We continuously analyze our customers' needs within the rapidly evolving payment sector to ensure ...
Be Seen First
Logistics Operations Associate
Lyndhurst, NJ · On-site
$65K/yr
Full Time Operations Associate needed for a Commercial Vehicle Rental & Leasing company in Elmwood ... Customer Service * Billing & Accounts Receivable * Vehicle Contracts & Titles * Vehicle Permits ...
Quick apply
Be Seen First
Logistics Operations Associate
Lyndhurst, NJ · On-site
$65K/yr
Full Time Operations Associate needed for a Commercial Vehicle Rental & Leasing company in Elmwood ... Customer Service * Billing & Accounts Receivable * Vehicle Contracts & Titles * Vehicle Permits ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
CHB Operations Associate
Florham Park, NJ · On-site
$56K - $60K/yr
As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage endtoend customs brokerage operations for a ...
CHB Operations Associate
Florham Park, NJ · On-site
$56K - $60K/yr
As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage endtoend customs brokerage operations for a ...
CHB Operations Associate
Florham Park, NJ · On-site
$56K - $60K/yr
As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage end-to-end customs brokerage operations for a ...
CHB Operations Associate
Florham Park, NJ · On-site
$56K - $60K/yr
As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage end-to-end customs brokerage operations for a ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Resolve client needs quickly & effectively ensuring customer satisfaction * Identify product ... Operations Associate Qualifications * 1+ years prior work experience in a client-centric, sales ...
Office & Operations Associate
North Bergen, NJ · On-site
$23 - $28/hr
Office & Operations Associate Company: Hakoware by Harvest Pack Inc. Location: New Jersey Position ... Serve as the primary liaison for external vendors while managing end-to-end customer return ...
New
Quick apply
Office & Operations Associate
North Bergen, NJ · On-site
$23 - $28/hr
Office & Operations Associate Company: Hakoware by Harvest Pack Inc. Location: New Jersey Position ... Serve as the primary liaison for external vendors while managing end-to-end customer return ...
New
Operations Associate
New York, NY · On-site
Stash's Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both ...
Operations Associate
New York, NY · On-site
Stash's Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both ...
The company is reimagining traditional off-price with a digitally-native model focused on customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
The company is reimagining traditional off-price with a digitally-native model focused on customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Operations Associate
Bridgewater, NJ · On-site
The company is reimagining traditional off-price with a digitally-native model focused on customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Operations Associate
Bridgewater, NJ · On-site
The company is reimagining traditional off-price with a digitally-native model focused on customer ... All associates are expected to create an inclusive environment free from harassment, discrimination ...
Operations Associate
New York, NY · Hybrid
Stash's Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both ...
Operations Associate
New York, NY · Hybrid
Stash's Operations team is seeking an Associate to join our Fraud & Disputes team and play a pivotal role in maintaining a consistent customer-first approach to investigations and resolution of both ...
Office & Operations Associate
North Bergen, NJ · On-site
$23 - $28/hr
Office & Operations Associate Company: Hakoware by Harvest Pack Inc. Location: New Jersey Position ... Serve as the primary liaison for external vendors while managing end-to-end customer return ...
New
Quick apply
Office & Operations Associate
North Bergen, NJ · On-site
$23 - $28/hr
Office & Operations Associate Company: Hakoware by Harvest Pack Inc. Location: New Jersey Position ... Serve as the primary liaison for external vendors while managing end-to-end customer return ...
New
Customer Operations Associate information
See Perth Amboy, NJ salary details
$9.88 - $13.70
14% of jobs
$16.85 is the 25th percentile. Wages below this are outliers.
$13.70 - $17.52
14% of jobs
The median wage is $21.25 / hr.
$17.52 - $21.33
23% of jobs
$21.33 - $25.15
7% of jobs
$27.85 is the 75th percentile. Wages above this are outliers.
$25.15 - $28.97
24% of jobs
$28.97 - $32.79
4% of jobs
$32.79 - $36.60
4% of jobs
$36.60 - $40.42
3% of jobs
$40.42 - $44.24
3% of jobs
$44.24 - $48.06
2% of jobs
$48.06 - $51.87
1% of jobs
$9
$26
$51
How much do customer operations associate jobs pay per hour?
What is the role of a customer operations associate?
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
What are some common challenges faced by customer operations associates, and how can they be managed?
What are the key skills and qualifications needed to thrive as a customer operations associate?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
PSEG rating
8.8
Based on 79 frontline employees who took The Breakroom Quiz
6th of 53 rated energy and utility
Job description
Requisition: 83973
PSEG Company: Public Service Electric & Gas Co.
Salary Range: $ 57,800 - $ 86,600
Work Location Category: Hybrid Fixed
We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.
We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
• Onsite: Employees work onsite daily.
• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.
As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.
More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.
PSEG is not offering visa sponsorship for this position.
At this time, only current PSEG employees are being considered.
Perform detail-oriented administrative and operational duties to support Field & Metering, Billing, and Customer Contact operations.
Perform a variety of detailed-oriented duties supporting PSE&G's Customer Care businesses including: Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and Qualifications for Promotion job placement, service entry and purchase order creation and maintenance, allocation of Purchase Card charges, handle administrative duties such as maintaining appointments and organizing meetings/events.
- Prepare correspondence, maintain records, create and maintain charts, spreadsheets and databases for multiple lines of business.
- Respond to a wide variety of requests by researching information and conducting analysis.
- Coordinate on-call schedule with Electric Distribution, working with issues that are often sensitive in nature.
- Track work assignments to ensure timely completion.
- Maintain personnel files, local files and confidential correspondence; Time Reporting in SAP.
- Cross-train colleagues and back up as needed.
- High school diploma or GED.
- Minimum 2 years of related professional work experience.
- Able to work with minimal guidance demonstrating judgment, attention to detail and effective time management.
- Strong oral and written communication skills. Able to communicate effectively with all levels of the organization.
- Proven ability to perform multiple tasks and assignments. Ability to maintain confidential information.
- Aptitude for learning new software programs.
- Must possess a high degree of initiative, professionalism and self-motivation in identifying and accomplishing tasks.
- Proven ability to meet deadlines and work under pressure.
- Must possess and maintain a valid driver’s license.
- Able to work core hours and overtime as required, travel to various work locations within Customer Care, as needed.
Desired
- Bachelor’s degree, Associates' degree or some college level/continuing education courses.
- Proven proficiency in the use of SAP, SAP/CCS.
Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal
About PSEG
Sourced by ZipRecruiter
This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.
Industry
Clean energy services
Company size
10,000+ Employees
Headquarters location
Newark, NJ, US
Year founded
1903