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Customer Operations Associate Jobs in Omaha, NE (NOW HIRING)

Bunge

Trade Operations Associate (Omaha, NE)

Omaha, NE · On-site

Maintain contact with assigned customer accounts * Data entry and management of all assigned customer orders, shipments, and customer correspondence * Manage assigned shipments from origin to ...

Factory Motor Parts

Warehouse Associate

Omaha, NE

$15 - $17.75/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Warehouse Associate

Omaha, NE

$18 - $19/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Warehouse Associate

Omaha, NE · On-site

$15.25 - $18.25/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Warehouse Associate

Omaha, NE · On-site

$15.25 - $18.25/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Carmax

Business Office Associate - Part Time

Omaha, NE · On-site

$15.50 - $30.70/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...

Carmax

Business Office Associate - Part Time

Omaha, NE

$15.50 - $30.70/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Omaha, NE

Customer Operations Associate information

See Omaha, NE salary details

$8

$23

$45

How much do customer operations associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer operations associate in Omaha, NE is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.66 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are the most commonly searched types of Customer Operations jobs in Omaha, NE?

The most popular types of Customer Operations jobs in Omaha, NE are:

What job categories do people searching Customer Operations Associate jobs in Omaha, NE look for?

The top searched job categories for Customer Operations Associate jobs in Omaha, NE are:

What cities near Omaha, NE are hiring for Customer Operations Associate jobs?

Cities near Omaha, NE with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Omaha, NE as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $51,155 per year, or $24.6 per hour.

Operations Associate / CDL Class A Driver

AMERICAN UNDERGROUND SUPPLY LLC

Omaha, NE

Full-time

Re-posted 23 days ago

Job description

Description

We are seeking a dedicated and reliable Operations Associate / Driver to join our team. This role offers an exciting opportunity to contribute to our daily operations while ensuring the timely and safe transportation of goods. The ideal candidate will be organized, customer-focused, and possess a strong commitment to safety and efficiency, along with prior forklift operating experience to support safe and effective warehouse operations. 


Core Professional Competencies

  • Upholds the highest standards of workplace safety by ensuring full compliance with all regulatory and company policies. Actively promotes a culture of safety and accountability across all operations.
  • Proactively identifies potential hazards by routinely inspecting equipment and work areas. Addresses risks promptly to maintain a safe and secure environment.
  • Takes decisive corrective action to resolve unsafe conditions and strengthen safety procedures. Enforces established regulations and recommends improvements when appropriate.
  • Demonstrates a strong commitment to continuous learning and professional development. Applies newly acquired knowledge and skills to enhance performance and operational effectiveness.
  • Embraces change with adaptability and versatility, effectively performing all job-related responsibilities. Responds positively and efficiently to evolving business needs.
  • Aligns individual efforts with organizational goals, prioritizing team and company objectives. Contributes actively to achieving collective success.
  • Models integrity, professionalism, and accountability in all interactions. Builds a respectful and collaborative team environment through open communication and mutual support.

Customer-Aligned Partnerships

  • Communicates personal perspectives clearly while remaining receptive to differing viewpoints and constructive input. 
  • Effectively prioritizes responsibilities, maintains focus on high-impact activities, and manages time to minimize distractions.
  • Proactively seeks to understand customer needs and circumstances, providing relevant information and education to support informed decisions.
  • Establishes S.M.A.R.T. goals aligned with organizational objectives and implements structured action plans with measurable outcomes. 
  • Builds and sustains strong professional relationships, recognizing their importance to long-term success.
  • Promotes clear communication by sharing timely, accurate information, actively participating in discussions and meetings, and responding thoughtfully to others.

Work Standards 

  • Establishes clear performance standards and work procedures to achieve objectives with a high level of quality, productivity, and service. 
  • Demonstrates accountability by taking full responsibility for the successful execution of assigned duties and outcomes.
  • Adheres strictly to established procedures and proactively communicates quality concerns when identified.
  • Maintains a strong work ethic and sense of purpose, sustaining momentum while overcoming obstacles to achieve goals.
  • Ensures accuracy and consistency by carefully following processes and monitoring work to prevent errors or defects.
  • Takes prompt corrective action to resolve quality issues and implements improvements to maintain high performance standards.

Perform other duties as assigned. Adhere to the rules and regulations as set forth in the Employee Handbook.

Requirements

  • Education: High school diploma/GED
  • Experience: Minimum 1-3 years in physical labor or customer service position
  • Skills: Ability to lift up to 50lbs.
  • CDL class A License required

Apply