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Insurance Operations Jobs in Omaha, NE (NOW HIRING)

This position combines operational processing, problem-solving, and client support to ... Support post-issue servicing for annuity and life insurance products by: * Reviewing and processing ...

Working knowledge of insurance agency operations, coverages, rates, markets and applicable insurance laws/codes. * Working knowledge of risk assessment and risk management techniques. * Excellent ...

Be Seen First

Insurance Service Agent

Omaha, NE · On-site

$22 - $25/hr

The Insurance Service Agent plays a vital role within a small team, supporting clients through ... operational efficiency. There is no travel required, and the role offers clear growth potential ...

Conduct virtual audits of workers' compensation insurance policies through phone interviews with policyholders. * Investigate and analyze payroll records, employee job duties, business operations ...

VP & Medical Director

Omaha, NE · Remote

$201K - $320K/yr

Prior experience supporting underwriting functions within insurance operations. * Clinical background in internal medicine, family medicine, or primary care. * Experience reviewing medical cases ...

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Insurance Operations information

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Omaha, NE?

The most popular types of Insurance Operations jobs in Omaha, NE are:

What are popular job titles related to Insurance Operations jobs in Omaha, NE?

For Insurance Operations jobs in Omaha, NE, the most frequently searched job titles are:

Infographic showing various Insurance Operations job openings in Omaha, NE as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Financial Operations Associate

Omaha, NE • On-site


Pacific Life Insurance Company
Finance and Insurance • 1 - 5K employees

7.8

Company rating: 7.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

196th of 315 rated insurance

People enjoy working here

Good employer

Paid breaks


$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Job Description:

We'reactively seeking several talentedFinancial Operations Associatesto join the Consumer Markets Division (CMD) at Pacific Life in Omaha, NE.

As a Financial Operations Associate, you will play a critical role in supporting Pacific Life'sannuityandlife insurance businessby reviewing, analyzing, and processing financial and policy-related transactions in a highly regulated environment. This position combines operational processing, problem-solving, and client support to ensureaccurateandtimelyservicing forpolicyholders, contract owners, and financial professionals.

This role may support either ourInforceProcessing TeamorAdvisor Services Team, based on businessneedsand candidate strengths.

HowYou'llMake an Impact

InforceProcessing Team:Support post-issue servicing for annuity and life insurance products by:

  • Reviewing and processing policy and contract changes, conversions, reinstatements, exchanges, withdrawals, loans, electronic fund transfers, and registration updates

  • Identifyingincomplete, inaccurate, or non-compliant transaction requests and partnering with clients to resolve outstanding requirements

  • Maintainingaccurateclient records across internal systems

  • Ensuring all transactions meet departmental quality, productivity, and service standards

Advisor Services Team:Support producer licensing and contracting operations by:

  • Reviewing and processing producer contracting applications, appointments, licensing updates, continuing education, and errors & omissions documentation

  • Ensuring documentation meets regulatory requirements, company policies, and service level agreements

  • Communicating with producers, regulatory agencies, legal/compliance teams, and field offices to obtain required documentation and approvals

  • Maintaining accuracy across high-volume licensing and contract data

What Success Looks Like

In this role, you will:

  • Accurately review and process high-volume transactionsin accordance withdepartmental procedures and regulatory requirements

  • Demonstrate strong judgment inidentifyingissues and resolving exceptions

  • Progress steadily through structured training and develop technicalexpertisein financial and insurance operations

  • Meet productivity, quality, and service expectations in a fast-paced environment

  • Adapt to shifting workflow priorities and support broader operational needs asrequired

What You Bring

  • 0-2+ years of experience in operations, financial services, insurance, banking, administrative processing, compliance, or customer support in a fast-paced environment

  • Strong attention to detail and commitment to accuracy

  • Critical thinking and problem-solving skills

  • Excellent verbal and written communication skills

  • Comfort navigating multiple systems and technology platforms simultaneously

  • Ability to prioritize workload and manage deadlines effectively

  • Desire to learn complex processes in a regulated environment

What Will Make You Stand Out

  • Experience in financial services, insurance, banking, or other regulated industries

  • Prior experience in transaction processing, documentation review, licensing, underwriting, or operational support

  • Demonstrated success working in high-volume,metrics-driven environments

  • Growth mindset and commitment to continuous learning

Why Join Pacific Life

  • Comprehensive onboarding and paid training

  • Opportunity to buildexpertisein financial services and insurance operations

  • Clear pathways for career growth across operations and broader business functions

  • Collaborative, supportive team environment

  • Stability and reputation of a Fortune 500 financial services organization

Compensation

Starting hourly rate based on experience and location:

  • Omaha, NE:$20 - $22 per hour, plus annual bonus

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.


Pacific Life logo

About Pacific Life

Sourced by ZipRecruiter

When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1868

Social media


What Pacific Life employees say

Pay

Benefits

Hours and flexibility

Workplace

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