ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Omaha, NE (NOW HIRING)

Carmax

Business Operations Associate

Omaha, NE · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

CarMax, Inc.

Business Operations Associate

Omaha, NE · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Omaha, NE

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Gopuff

Operations Associate, Omaha, #104

Omaha, NE

$15.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Omaha, #104

Omaha, NE

$15.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Pacificlife

Financial Operations Associate

Omaha, NE · On-site

$22/hr

As a Financial Operations Associate, you will play a critical role in supporting Pacific Life ... customer support in a fast-paced environment * Strong attention to detail and commitment to ...

Gopuff

Operations Associate, Omaha, #104

Omaha, NE · On-site

$15.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

KOHLS

Seasonal Stockroom Operations Associate

Omaha, NE · On-site

$15/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

New

KOHLS

Seasonal Stockroom Operations Associate

Omaha, NE · On-site

$15/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

New

KOHLS

Seasonal Stockroom Operations Associate

Omaha, NE · On-site

$15/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

New

Factory Motor Parts

Warehouse Associate

Omaha, NE · On-site

$15.25 - $18.25/hr

Operations Associate We are looking for an energetic and highly-motivated Operations Associate who ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

previous pagenext page

Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Omaha, NE

Customer Operations Associate information

See Omaha, NE salary details

$8

$23

$45

How much do customer operations associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer operations associate in Omaha, NE is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $24.66 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are the most commonly searched types of Customer Operations jobs in Omaha, NE?

The most popular types of Customer Operations jobs in Omaha, NE are:

What job categories do people searching Customer Operations Associate jobs in Omaha, NE look for?

The top searched job categories for Customer Operations Associate jobs in Omaha, NE are:

What cities near Omaha, NE are hiring for Customer Operations Associate jobs?

Cities near Omaha, NE with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Omaha, NE as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $51,155 per year, or $24.6 per hour.

Financial Operations Associate

Pacific Life Insurance Company

Omaha, NE • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Pacific Life rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

228th of 307 rated insurance

Job description

Job Description:
We're actively seeking several talented Financial Operations Associates to join the Consumer Markets Division (CMD) at Pacific Life in Omaha, NE or Charlotte, NC.
As a Financial Operations Associate, you will play a critical role in supporting Pacific Life's annuity and life insurance business by reviewing, analyzing, and processing financial and policy-related transactions in a highly regulated environment. This position combines operational processing, problem-solving, and client support to ensure accurate and timely servicing for policyholders, contract owners, and financial professionals.
This role may support either our Inforce Processing Team or Advisor Services Team, based on business needs and candidate strengths.
How You'll Make an Impact
Inforce Processing Team: Support post-issue servicing for annuity and life insurance products by:
  • Reviewing and processing policy and contract changes, conversions, reinstatements, exchanges, withdrawals, loans, electronic fund transfers, and registration updates

  • Identifying incomplete, inaccurate, or non-compliant transaction requests and partnering with clients to resolve outstanding requirements

  • Maintaining accurate client records across internal systems

  • Ensuring all transactions meet departmental quality, productivity, and service standards

Advisor Services Team: Support producer licensing and contracting operations by:
  • Reviewing and processing producer contracting applications, appointments, licensing updates, continuing education, and errors & omissions documentation

  • Ensuring documentation meets regulatory requirements, company policies, and service level agreements

  • Communicating with producers, regulatory agencies, legal/compliance teams, and field offices to obtain required documentation and approvals

  • Maintaining accuracy across high-volume licensing and contract data

What Success Looks Like
In this role, you will:
  • Accurately review and process high-volume transactions in accordance with departmental procedures and regulatory requirements

  • Demonstrate strong judgment in identifying issues and resolving exceptions

  • Progress steadily through structured training and develop technical expertise in financial and insurance operations

  • Meet productivity, quality, and service expectations in a fast-paced environment

  • Adapt to shifting workflow priorities and support broader operational needs as required

What You Bring
  • 0-2+ years of experience in operations, financial services, insurance, banking, administrative processing, compliance, or customer support in a fast-paced environment

  • Strong attention to detail and commitment to accuracy

  • Critical thinking and problem-solving skills

  • Excellent verbal and written communication skills

  • Comfort navigating multiple systems and technology platforms simultaneously

  • Ability to prioritize workload and manage deadlines effectively

  • Desire to learn complex processes in a regulated environment

What Will Make You Stand Out
  • Experience in financial services, insurance, banking, or other regulated industries

  • Prior experience in transaction processing, documentation review, licensing, underwriting, or operational support

  • Demonstrated success working in high-volume, metrics-driven environments

  • Growth mindset and commitment to continuous learning

Why Join Pacific Life
  • Comprehensive onboarding and paid training

  • Opportunity to build expertise in financial services and insurance operations

  • Clear pathways for career growth across operations and broader business functions

  • Collaborative, supportive team environment

  • Stability and reputation of a Fortune 500 financial services organization

Compensation
Starting hourly rate based on experience and location:
  • Omaha, NE: $20 - $22 per hour, plus annual bonus

Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

What Pacific Life employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Pacific Life logo

About Pacific Life

Sourced by ZipRecruiter

When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1868

Social media

FacebookTwitter

View All Pacific Life Jobs

Apply