ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Monee, IL (NOW HIRING)

Saks

Merchandise Operations Associate

Chicago, IL · On-site

$17.90 - $22.39/hr

It serves customers across its 36 stores, digital channels, and through remote selling. It is part ... As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment ...

Gopuff

Operations Associate, Chicago

Chicago, IL · On-site

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Chicago

Chicago, IL · On-site

$16.85/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Chicago

Chicago, IL · On-site

$16.85/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

M1 Finance

Broker Operations Associate

Chicago, IL · On-site

$70K - $85K/yr

Partner closely with Customer Service to investigate and resolve client escalations. * Help create, document, and maintain processes for different business functions within the Invest Operations team.

previous pagenext page

Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Monee, IL

Customer Operations Associate information

See Monee, IL salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer operations associate in Monee, IL is $24.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What cities near Monee, IL are hiring for Customer Operations Associate jobs?

Cities near Monee, IL with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Finance Operations Associate

ConceiveAbilities

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

About ConceiveAbilities
ConceiveAbilities is the premier gestational surrogacy and egg donation agency in the United States and worldwide. For nearly 30 years, ConceiveAbilities has guided clients through the complex process of family building through assisted reproductive technologies. We are modern family advocates that believe that everyone who wants to become a parent, can. Parents should be able to choose from many family-building options - regardless of marital status, fertility challenges, geopolitical factors, or social motivation. At ConceiveAbilities, we are All In. Our staff is committed to helping our clients from their first meeting, to choosing a surrogate, to the delivery plans for the baby and every step in between.
Position description
As a Finance Operations Associate, your primary focus is to oversee all financial activities related to clients, such as invoicing, bill payments, escrow management, and financial audits for client "journeys." Additionally, this position will support Accounts Payable for ConceiveAbilities and contribute to various financial reporting tasks.
Position responsibilities
  • Structure work in support of client-facing processes, building and maintaining measurable tasks, checklists and KPIs
  • Liaise with ConceiveAbilities clients and vendors to actively manage and complete financial tasks and requests related to business operations
  • Issue precise client invoices, handle bills, and process payments aligned with customer journeys
  • Regularly audit client escrow accounts
  • Collaborate with internal teams (Sales, Legal, Operations) to prioritize tasks and resolve customer-facing issues promptly, delivering exceptional client service at all times
  • Assist, as necessary, with month- and year-end close, annual audit support, and certain federal, state, and municipal filings
  • Provide ad-hoc analytical support to assist management with company-wide initiatives and strategies
  • Cross-train with other financial team members

Experience and skills
  • Requires EITHER a BA/BS degree preferably in Accounting, Finance, or Business OR
  • A minimum of 3 years of relevant work experience in place of a BA/BS degree
  • Excellent communication skills, both verbal and written
  • Strong Excel skills; familiarity with QuickBooks Online, Salesforce, and Bill.com is a plus
  • Highly organized and detail-oriented with the ability to multitask
  • Able to apply excellent business acumen and collaborative skills in problem-solving

We offer:
  • Generous PTO
  • Remote-first culture, with participation in in-person Employee Events
  • Travel for Employee Events
  • Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
  • 401(k) with matching contributions
  • FSAs
  • Continuing education allowance
  • The opportunity to make a difference and help build families

Employment Type: Full Time
Reports To: Tom Tison, Controller
ConceiveAbilities is an equal opportunity employer.

Apply