As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
When we see a customer, a client or one of our own team members smile, we know we made an impact ... SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and ...
When we see a customer, a client or one of our own team members smile, we know we made an impact ... SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and ...
When we see a customer, a client or one of our own team members smile, we know we made an impact ... SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and ...
When we see a customer, a client or one of our own team members smile, we know we made an impact ... SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
As the Omni Associate you are accountable for contributing to profitable sales growth by executing ... include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general ...
Business Office Associate
Houston, TX · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
Houston, TX · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
EHS Associate
Houston, TX · On-site
The Safety Associate will work closely with Operations, Superintendents, Foremen, and field crews ... customer safety requirements. Ensure field crews maintain required certifications and training.
EHS Associate
Houston, TX · On-site
The Safety Associate will work closely with Operations, Superintendents, Foremen, and field crews ... customer safety requirements. Ensure field crews maintain required certifications and training.
Business Office Associate
$15.50 - $30.70/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
$15.50 - $30.70/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
Houston, TX · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Business Office Associate
Houston, TX · On-site
$15.50 - $23.30/hr
Position Overview As a Business Operations Associate, you will be the backbone of our store ... This role combines exceptional customer service, attention to detail, and strong organizational ...
Field Operations Associate - 2nd Shift - $25.10/hr + $1/hr Shift Premium
Houston, TX · On-site
$25.10/hr
Investigate customer complaints and track service levels/problemsolveany discrepancies. * Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses ...
Field Operations Associate - 2nd Shift - $25.10/hr + $1/hr Shift Premium
Houston, TX · On-site
$25.10/hr
Investigate customer complaints and track service levels/problemsolveany discrepancies. * Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses ...
Customer Manager (C-Store)
Houston, TX · On-site
$60K - $70K/yr
... operations personnel for both direct and indirect customers. * Trade Marketing : Manage ... With a team of over 20,000 associates, we're a community of forward-thinking, value-driven ...
Customer Manager (C-Store)
Houston, TX · On-site
$60K - $70K/yr
... operations personnel for both direct and indirect customers. * Trade Marketing : Manage ... With a team of over 20,000 associates, we're a community of forward-thinking, value-driven ...
... customer decision-making and operational performance. Required Knowledge, Skills & Abilities * High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance ...
... customer decision-making and operational performance. Required Knowledge, Skills & Abilities * High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance ...
Managed Services Analyst I \u007C Fuel Operations Coordinator \u007C Reconciliation
Houston, TX · Remote
$16/hr
... customer decision-making and operational performance. Required Knowledge, Skills & Abilities * High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance ...
Quick apply
Managed Services Analyst I \u007C Fuel Operations Coordinator \u007C Reconciliation
Houston, TX · Remote
$16/hr
... customer decision-making and operational performance. Required Knowledge, Skills & Abilities * High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance ...
... customer service, and enables instructional leaders and staff to focus on driving strong student ... Supervises School Operations Associate * Purchases items & services for the school; knows the ...
... customer service, and enables instructional leaders and staff to focus on driving strong student ... Supervises School Operations Associate * Purchases items & services for the school; knows the ...
Customer Manager (C-Store)
Houston, TX · On-site
With a team of over 20,000 associates, we're a community of forward-thinking, value-driven ... operations personnel for both direct and indirect customers. * Trade Marketing : Manage ...
Customer Manager (C-Store)
Houston, TX · On-site
With a team of over 20,000 associates, we're a community of forward-thinking, value-driven ... operations personnel for both direct and indirect customers. * Trade Marketing : Manage ...
... customer service, and enables instructional leaders and staff to focus on driving strong student ... Supervises School Operations Associate * Purchases items & services for the school; knows the ...
... customer service, and enables instructional leaders and staff to focus on driving strong student ... Supervises School Operations Associate * Purchases items & services for the school; knows the ...
... providing exemplary customer service for students, families and staff members. ROLE ... Operations Associate towards excellence in their role and with an eye toward their long-term ...
... providing exemplary customer service for students, families and staff members. ROLE ... Operations Associate towards excellence in their role and with an eye toward their long-term ...
... providing exemplary customer service for students, families and staff members. ROLE ... Operations Associate towards excellence in their role and with an eye toward their long-term ...
... providing exemplary customer service for students, families and staff members. ROLE ... Operations Associate towards excellence in their role and with an eye toward their long-term ...
Customer Service Associate
Houston, TX · On-site
$13.75 - $19/hr
Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions ...
Customer Service Associate
Houston, TX · On-site
$13.75 - $19/hr
Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions ...
Customer Service Associate
Houston, TX · On-site
$13.75 - $19/hr
Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions ...
Customer Service Associate
Houston, TX · On-site
$13.75 - $19/hr
Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions ...
Customer Operations Associate information
See Liberty, TX salary details
$8.46 - $11.73
14% of jobs
$14.43 is the 25th percentile. Wages below this are outliers.
$11.73 - $15
14% of jobs
The median wage is $18.19 / hr.
$15 - $18.26
23% of jobs
$18.26 - $21.53
7% of jobs
$23.84 is the 75th percentile. Wages above this are outliers.
$21.53 - $24.80
24% of jobs
$24.80 - $28.07
4% of jobs
$28.07 - $31.34
4% of jobs
$31.34 - $34.61
3% of jobs
$34.61 - $37.87
3% of jobs
$37.87 - $41.14
2% of jobs
$41.14 - $44.41
1% of jobs
$8
$22
$44
How much do customer operations associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for customer operations associate in Liberty, TX is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $24.09 per hour, depending on experience, location, and employer.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What cities near Liberty, TX are hiring for Customer Operations Associate jobs? Cities near Liberty, TX with the most Customer Operations Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
JCPenney rating
5.6
Based on 676 frontline employees who took The Breakroom Quiz
14th of 21 rated department stores
Job description
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
Primary Responsibilities:
-
\t
- Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively. \t
- Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner \t
- jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register \t
- General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process \t
- Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
-
\t
- Work experience- Minimum 1-2 years \t
- Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required \t
- Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude \t
- Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes \t
- Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney
Sourced by ZipRecruiter
Industry
Apparel manufacturing, retail and photography services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US