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Customer Operations Associate Jobs in Gary, IN (NOW HIRING)

Tavern Research

Business Operations Associate

Chicago, IL · On-site

$78K - $93K/yr

Business Operations Associate Location: Chicago, IL Office: 3 days/week in South Loop office ... Maintain and manage CRM/HubSpot structure and hygiene, support the sales team with deal logistics ...

M1 Finance

Broker Operations Associate

Chicago, IL

$70K - $85K/yr

Partner closely with Customer Service to investigate and resolve client escalations. * Help create, document, and maintain processes for different business functions within the Invest Operations team.

M1 Finance

Broker Operations Associate

Chicago, IL

Partner closely with Customer Service to investigate and resolve client escalations.  * Help create, document, and maintain processes for different business functions within the Invest Operations ...

M1 Finance

Broker Operations Associate

Chicago, IL · On-site +1

$70K - $85K/yr

Partner closely with Customer Service to investigate and resolve client escalations. * Help create, document, and maintain processes for different business functions within the Invest Operations team.

Gopuff

Operations Associate, Bucktown, #15

Chicago, IL · On-site

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Bucktown, #15

Chicago, IL

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Gary, IN

Customer Operations Associate information

See Gary, IN salary details

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How much do customer operations associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer operations associate in Gary, IN is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What cities near Gary, IN are hiring for Customer Operations Associate jobs? Cities near Gary, IN with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Strategy & Operations Associate (Hybrid)

Strategy & Operations Associate (Hybrid)

Enova International

Chicago, IL • Hybrid

$80K - $110K/yr

Other

Posted 13 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As a Strategy & Operations Associate, you will directly support one of Enova's core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.

Responsibilities:

  • Manage credit performance for the brand, including monitoring portfolio performance, evaluating underwriting models, and implementing operational changes that balance credit risk with loan volume growth.
  • Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
  • Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results
  • Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact.
  • Build and cultivate relationships with cross-functional teams within the organization.
  • Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
  • Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.

Requirements:

  • Bachelor's degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
  • 3-6 years of tangible work experience dealing with process improvement, management consulting or data analytics.
  • Demonstrate strong analytical thinking through excellent written and oral communication skills.
  • Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.

Compensation

  • The budgeted annual salary range for this position is $80,000 - $110,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid #LI-Hybrid  #LI-JY1

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