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Customer Operations Associate Jobs in Flemington, NJ

Unity Bank

Retail Operations Associate II

Clinton, NJ · On-site

$57K - $73K/yr

The associate is expected to take initiative, lead process improvements, and actively participate ... Coordinate and lead the annual escheatment process, including customer outreach and remittance of ...

Unity Bank

Retail Operations Associate II

Clinton, NJ · On-site

$57K - $73K/yr

The associate is expected to take initiative, lead process improvements, and actively participate ... Coordinate and lead the annual escheatment process, including customer outreach and remittance of ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Flemington, NJ

Customer Operations Associate information

See Flemington, NJ salary details

$9

$25

$51

How much do customer operations associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer operations associate in Flemington, NJ is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.69 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Flemington, NJ look for? The top searched job categories for Customer Operations Associate jobs in Flemington, NJ are:
What cities near Flemington, NJ are hiring for Customer Operations Associate jobs? Cities near Flemington, NJ with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Flemington, NJ as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $54,056 per year, or $26 per hour.

Variable Schedule Operations Associate, DashMart

DoorDash High Volume

Philadelphia, PA • On-site

Full-time, Part-time

PTO

Re-posted 14 days ago

Job description

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We're open early and close late - some sites even run 24/7!

Shifts: Morning, Day, Evening, Weekend, Part-Time 

About Part-Time Variable Schedule Roles at DashMart

As a Variable Schedule Operations Associate, instead of a fixed weekly schedule, you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted weekly, and additional shifts may appear through shift swaps or peaks in demand. 

You will be expected to work at least one shift every four weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company-provided tooling, and stay connected with the Site Leadership Team, including your supervisor. 

Reliability and communication are key - when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations.

You'll start with DashMart onboarding and initial training (one shift) and complete one 4-hour on-the-job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule.

About the Role
  • Picking and Packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers.
  • Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life.
  • Warehouse Organization. Clean and organize the warehouse.
  • Delight Customers. Ensuring substitutions are approved by the customer.
You're excited about this opportunity because...
  • Market Competitive pay (10pm-6am will receive a $2/hour premium during these hours)
  • AM/PM/Overnight shifts available
  • Opportunity for pay increases twice a year based on performance
  • Paid time off (PTO) and sick leave
  • Wellness/gym membership reimbursement (up to $75/month)
  • Monthly DashPass subscription (including access to Lyft discounts for full-time employees)
  • Employee Assistance Program
  • Career advancement opportunities
We're excited about you because...
  • You're reliable, positive, and team-oriented
  • You have experience in grocery, food service, or warehouse operations
  • You're detail-oriented and passionate about fresh food quality and safety
  • You can lift up to 50 lbs and work in refrigerated areas (with or without accommodation)
  • You have a high school diploma or GED
  • You're willing to complete a Food Handler's Certification upon hire

Apply