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Customer Operations Associate Jobs in Farmers Branch, TX

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Level Four

Trading & Operations Associate

Dallas, TX · On-site

Trading And Operations Associate Our team is growing, and we need you! Come be a part of this ... Proven track record of providing exceptional proactive customer service; can communicate with ...

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Customer Operations Associate information

See Farmers Branch, TX salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer operations associate in Farmers Branch, TX is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are popular job titles related to Customer Operations Associate jobs in Farmers Branch, TX?

For Customer Operations Associate jobs in Farmers Branch, TX, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Farmers Branch, TX look for?

The top searched job categories for Customer Operations Associate jobs in Farmers Branch, TX are:

What cities near Farmers Branch, TX are hiring for Customer Operations Associate jobs?

Cities near Farmers Branch, TX with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Farmers Branch, TX as of August 2026, with employment types broken down into 74% Full Time, 14% Part Time, and 12% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,403 per year, or $24.7 per hour.

Operations Associate

KMM Telecommunications

Lewisville, TX • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Operations Associate Job Overview

Operations Associates (Ops Associate) play a pivotal role in the execution of daily, weekly and monthly warehouse tasks required to fulfill KMM customer requirements. These tasks encompass, but are not limited to receipt, put away, pick, pack, ship, housekeeping and inventory cycle counts. A big part of this job is learning to safely operate heavy equipment including Cable Cutting Machine used for spooling telecom cable.

Operations Associate Responsibilities

The Operations Associate will be responsible for, but not limited to, the fulfillment of telecom cable and other material orders for current and any new business cases requiring logistics services within the specified shipping schedules as well as the ability to perform the duties provided below.

  • Capable of working in a physically demanding environment where prolonged standing, bending, kneeling, pushing, pulling, and lifting upwards of 75 lbs. above shoulder height is required.
  • Learn to safely operate heavy equipment including Cable Cutting Machine used for spooling telecom cable.
  • Sit down and stand-up forklift operations experience and capable of completing an In-House certification program.
  • Upon completion of training, safely load and unload telecom steel reels via forklift (or pallets) for both arriving inventory and return empty reels to supplier.
  • Perform quality inspection, taking corrective actions as necessary, prior to releasing completed orders for delivery to customer.
  • Accurately perform basic addition, subtraction, and multiplication to ensure order quantities are correct.
  • Utilize Warehouse Management System (WMS) and perform data entry functions within multiple systems using PC and barcode scanners.
  • Shipping, receiving and cycle count (inventory) while working in a high-production, fast-paced environment.
  • Maintaining inventory levels by conducting physical counts, investigating inventory discrepancies, and reconciling with data storage systems as needed.
  • Maintain a high level of warehouse safety awareness at all times.
  • Able to work extended shifts, evenings, and occasional weekends.

Operations Associate Qualifications

  • Previous warehouse experience with basic understanding of inventory, shipping and receiving working in a high-production, fast-paced environment.
  • Reliable transportation.
  • Ability to learn to operate a cable cutting machine.
  • Ability to learn to operate a barcode scanner (handheld).
  • Sit down and stand-up forklift operating experience. Certification preferred but not required; must be capable of completing an in-house certification program.
  • Ability to perform basic addition, subtraction, and multiplication.

Benefits:

  • Competitive wages
  • Weekly Pay
  • Insurance benefits
  • Paid Holidays, Vacation and Personal Days
  • 401K
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible Spending Account (FSA)
  • Health insurance w/ option of adding a Health Savings Account (HSA).
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance