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Customer Operations Associate Jobs in Edwardsville, IL

Carmax

Business Operations Associate

Saint Louis, MO · On-site

$15.50 - $30.70/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

New

FuseGlobal

HR Operations Associate

Saint Louis, MO

$25.50/hr

Title: HR Operations Associate Location: St. Louis, MO Company: Fortune 100 Food & Beverage ... Assess customer needs, gather relevant information, and provide guidance or resolution options ...

FuseGlobal

HR Operations Associate

Saint Louis, MO

$25.50/hr

Title: HR Operations Associate Location: St. Louis, MO Company: Fortune 100 Food & Beverage ... Assess customer needs, gather relevant information, and provide guidance or resolution options ...

Stifel

Operations Associate-Stifel Support

Saint Louis, MO

$16.50 - $21.50/hr

Accurately provides phone support with a high level of customer service while adhering to ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

Stifel

Operations Associate-Stifel Support

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Accurately provides phone support with a high level of customer service while adhering to ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

Stifel

Operations Associate-Stifel Support

Saint Louis, MO

$16.50 - $21.50/hr

Accurately provides phone support with a high level of customer service while adhering to ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Edwardsville, IL

Customer Operations Associate information

See Edwardsville, IL salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for customer operations associate in Edwardsville, IL is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What cities near Edwardsville, IL are hiring for Customer Operations Associate jobs? Cities near Edwardsville, IL with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Edwardsville, IL as of June 2026, with employment types broken down into 67% Full Time, 30% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,173 per year, or $24.1 per hour.

Operations Associate (Part-Time) - Plaza Frontenac

ALO

Saint Louis, MO • On-site

Full-time, Part-time

Re-posted 17 days ago

Job description

WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
  • Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
  • Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Maintain and champion strong visual standards for the sales floor
  • Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Support a safe work environment and efficient operation through strong stockroom standards and processes
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
  • Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Resolve client needs quickly & effectively ensuring customer satisfaction
  • Identify product concerns and communicate inventory needs to support the business goals
  • Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Operations Associate Qualifications
  • 1+ years prior work experience in a client-centric, sales & operational environment
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift
  • Passion for customer service and delivering exceptional experiences
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Aligns with and embodies Alo's Guiding Principles

Operations Associate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
  • Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

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