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Customer Operations Associate Jobs in Denver, CO

Gusto, Inc.

Conversion Operations Associate

Denver, CO · On-site +1

$68K - $84K/yr

... customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small ... As a ConversionOps Associate, you'll independently manage the transfer of retirement plans from ...

Gopuff

Operations Associate, Lakewood, #335

Lakewood, CO · On-site

$19.54/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, RiNo, #365

Denver, CO · On-site

$19.54/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Barnum, #141

Denver, CO · On-site

$19.54/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Aurora, #96

Aurora, CO · On-site

$18.81/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Barnum, #141

Denver, CO · On-site

$19.54/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Lakewood, #335

Lakewood, CO · On-site

$19.54/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Aurora, #96

Aurora, CO

$18.81/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

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Showing results 41-60

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Denver, CO

Customer Operations Associate information

See Denver, CO salary details

$9

$26

$51

How much do customer operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer operations associate in Denver, CO is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Denver, CO?

The most popular types of Customer Operations jobs in Denver, CO are:

What are popular job titles related to Customer Operations Associate jobs in Denver, CO?

For Customer Operations Associate jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Denver, CO look for?

The top searched job categories for Customer Operations Associate jobs in Denver, CO are:

What cities near Denver, CO are hiring for Customer Operations Associate jobs?

Cities near Denver, CO with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Denver, CO as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $55,035 per year, or $26.5 per hour.

Ritchie Center Event Operations Associate

University of Denver

Denver, CO • On-site

$19.29/hr

Part-time

Posted 21 days ago

University Of Denver rating

8.3

Company rating: 8.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

127th of 627 rated colleges and universities

Job description

Ritchie Center Event Operations Associate
Job no: 498981
Work type: Staff Part-Time
Location: Denver, CO
Categories: Athletics
Division: Athletics
Position Summary
Event Operation Associates are responsible for assisting with a variety of event day operations at the Daniel L. Ritchie Center for Sports & Wellness. Associates will assist in the game operations of DU Varsity Sports, including hockey, gymnastics, volleyball, basketball, soccer, and lacrosse. Additionally, they will contribute to the successful delivery of a variety of other events, such as expos, banquets, special ceremonies, and more.
This is a non-benefited position not to exceed 1,000 hours in a calendar year.
Essential Functions
  • Support the division of Athletics and Recreation with its execution of Ritchie Center event operations.
  • Assist in the game operations and game day production for varsity athletics.
  • Serve as a guest services member during Ritchie Center events.

Knowledge, Skills, and Abilities
  • Provide excellent customer service for all Ritchie Center participants and customers.
  • Recognize and respond effectively and efficiently to emergencies.
  • Maintain a clean and safe environment.
  • Able to work both individually and as part of a team.
  • Communicate clearly and effectively to participants, customers, and coworkers.

Required Qualifications
  • Current DU undergraduate or graduate student enrolled for the 2026-2027 academic year, or recent college graduate with a related degree.
  • Work evenings, nights, weekends, and other non-traditional hours.

Preferred Qualifications
  • Previous experience working in event operations, sports management, or customer service.
  • Knowledge of NCAA athletics and familiarity with sports such as hockey, gymnastics, volleyball, basketball, soccer, and lacrosse.
  • Strong interpersonal and communication skills with the ability to work effectively in a team environment.
  • Ability to stay organized, multitask, and remain calm in fast-paced or high-pressure situations.
  • Demonstrated reliability, punctuality, and a strong work ethic.
  • Comfortable using basic technology (e.g., radios, ticketing scanners, scoreboards, or basic A/V equipment).
  • CPR/First Aid certification (preferred but not required).
  • Availability to work evenings, weekends, and holidays based on event schedules.

Work Schedule
Varies
Physical Activities
  • Be able to stand for long periods of time.
  • Be able to lift 20 pounds.

Working Environment
  • This role requires a flexible schedule, including frequent evening and weekend shifts, based on event demands.
  • Work is primarily conducted on-site at the Daniel L. Ritchie Center for Sports & Wellness and its surrounding facilities.
  • Physical activity is required, including standing for extended periods, walking long distances, lifting up to 20 lbs, and assisting with event set-up and tear-down.
  • Fast-paced, dynamic environment with exposure to large crowds, loud noise levels, and various weather conditions for outdoor events.
  • Collaborative, team-oriented workplace with a strong focus on providing a positive and safe experience for all event attendees and participants.

Hourly Rate:
The hourly rate for the position is $19.29.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.
Benefits:
The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) September 30, 2026.
Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Please include the following documents with your application:
1. Resume
2. Cover Letter
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non-Discrimination-Statement.
All offers of employment are based upon satisfactory completion of a criminal history and National Sex Offender Registry background check.
Advertised: August 11, 2026
Applications close: September 30, 2026
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About University of Denver

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The University of Denver (DU) is a private research institution situated in Denver, Colorado, United States. Operating within the higher education industry, the university provides a wide range of undergraduate and postgraduate academic programs across various disciplines, including arts, humanities, business, law, and social sciences. Founded in 1864, just a few years after the city of Denver itself was founded, the university’s rich history is characterized by its commitment to the public good. Its mission is to provide top-tier education that promotes holistic student development, innovative scholarship, and inclusive community engagement. Among its notable achievements, DU boasts a substantial network of accomplished alumni, including former U.S. Secretary of State Condoleezza Rice.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1864

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