Team Member
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Quick apply
Team Member
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Team Member
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Quick apply
Team Member
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Quick apply
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
Quick apply
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Quick apply
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Team Coordinator
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Team Coordinator
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Quick apply
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
Quick apply
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Quick apply
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Cashier
Ottumwa, IA · On-site
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
Cashier
Ottumwa, IA · On-site
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
Team Coordinator
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Quick apply
Team Coordinator
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Quick apply
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Key Team Leader
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Key Team Leader
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Team Member
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Team Member
Ottumwa, IA · On-site
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
Quick apply
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Key Team Leader
$16 - $18/hr
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Key Team Leader
$16 - $18/hr
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative ...
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
Cashier
$11 - $15/hr
... associates Dunham's is an Equal Opportunity Employer Responsibilities Provide excellent customer ... Ringing cash register, answering phones, performing merchandising and operational tasks.
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
... Full-time associates Responsibilities Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
... operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory. * You will protect customers, associates, and store assets by ensuring that ...
... operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory. * You will protect customers, associates, and store assets by ensuring that ...
Customer Operations Associate information
See Bloomfield, IA salary details
$7.65 - $10.61
14% of jobs
$13.05 is the 25th percentile. Wages below this are outliers.
$10.61 - $13.56
14% of jobs
The median wage is $16.45 / hr.
$13.56 - $16.52
23% of jobs
$16.52 - $19.48
7% of jobs
$21.56 is the 75th percentile. Wages above this are outliers.
$19.48 - $22.43
24% of jobs
$22.43 - $25.39
4% of jobs
$25.39 - $28.34
4% of jobs
$28.34 - $31.30
3% of jobs
$31.30 - $34.26
3% of jobs
$34.26 - $37.21
2% of jobs
$37.21 - $40.17
1% of jobs
$7
$20
$40
How much do customer operations associate jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for customer operations associate in Bloomfield, IA is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $21.83 per hour, depending on experience, location, and employer.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What cities near Bloomfield, IA are hiring for Customer Operations Associate jobs? Cities near Bloomfield, IA with the most Customer Operations Associate job openings:
Dunham's Sports rating
5.5
Based on 162 frontline employees who took The Breakroom Quiz
505th of 730 rated retailers
Job description
Overview
LOVE TO TALK SPORTS?
Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham’s Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana.
We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic, sports-minded individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to day routine.
Benefits Include*:
- Merchandise discount
- Flexible scheduling
*Additional benefits available for Full-time associates
Responsibilities
Provide excellent customer service is primary responsibility. Ringing cash register, answering phones, performing merchandising and operational tasks.
Qualifications
High energy and enthusiasm. Desire to give our customers a high degree of service. Ability to operate computerized Point of Sale register system.
Merchandise knowledge preferred, such as apparel, footwear, field and stream, exercise or general athletics.
Stores are open seven days, including nights, weekends and holidays. Open availability preferred.
What Dunham's Sports employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dunham's Sports
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
1,001 - 5,000 Employees
Headquarters location
Troy, MI, US
Year founded
1937