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Customer Operations Associate Jobs in Bloomfield, IA

Caleres

Seasonal Associate - Famous Footwear

Ottumwa, IA · On-site

$14 - $15.50/hr

Ace Retail Operations: You'll ensure daily store tasks (pricing, shipment processing, fulfillment ... You'll provide stellar customer engagement, leaving customers wowed with consistently top-notch ...

AutoZone

Retail Sales Associate - Part Time

Ottumwa, IA · On-site

$14 - $16.25/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... They play a vital role in driving sales, maintaining store operations, and fostering a positive ...

GameStop

Retail Keyholder (Store 3034)

Ottumwa, IA · On-site

$14 - $18.25/hr

Our mission is to create unforgettable experiences for our customers by constantly pushing the ... This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

GameStop Inc

Retail Keyholder (Store 3034)

Ottumwa, IA

$14 - $18.25/hr

Our mission is to create unforgettable experiences for our customers by constantly pushing the ... This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager ...

Dollartree

Assistant Manager I

Ottumwa, IA · On-site

We're seeking an Assistant Store Manager to join our team to help with store operations, customer ... Help the Store Manager supervise, train, and develop Store Associates * Ensure a positive, safe ...

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Customer Operations Associate information

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How much do customer operations associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer operations associate in Bloomfield, IA is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $21.83 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What cities near Bloomfield, IA are hiring for Customer Operations Associate jobs? Cities near Bloomfield, IA with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Seasonal Associate - Famous Footwear

Caleres

Ottumwa, IA • On-site

$14 - $15.50/hr

Full-time

Re-posted 24 days ago

Caleres rating

6.9

Company rating: 6.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

If you're looking for that next step in your career, make it famous! To us, famous isn't about standing out in the crowd. It's about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, "I'll take it" and are loyal to your store, our brands, and our company. You are a team player,celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.
What You'll be Doing
  • Ace Retail Operations: You'll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you'll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.
  • Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You'll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.
  • Elevate to Your Goal-Crushing Era: You'll bring your best to each day; take accountability for your effort and its impact on Famous Footwear's overall performance. You'll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a 'goal-getter', you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.
  • Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you'll be open to and seek feedback to improve your skillset and further your professional development!
  • Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you're the type of person to uplift and support others. To help others be their best, you'll help your teammates be their best selves by assisting with training and development when needed.
  • Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you're a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit...and that Famous Feeling.

Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.
Perks You'll Enjoy!
  • Our Shoe Discounts. No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
  • Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
  • Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.

Preferred Qualifications & Education
  • High School Diploma/GED
  • Able to build constructive and effective relationships within store
  • Demonstrates an ability to communicate positively with store associates at all levels
  • Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
  • Working knowledge of general retail practices and procedures
  • Ability to work effectively within a team
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours

Physical Requirements and/or Environment
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Ability to be mobile on the sales floor for extended periods of time

Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great...feet first.
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud

What Caleres employees say

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About Caleres

Sourced by ZipRecruiter

The name Caleres comes from the Latin word calēre meaning to glow with passion or intensity. It’s that passion that helped our founder, George Warren Brown, forever change the way the world felt about fit. Before our company was born, shoemakers typically made the same shoe for both the right and left foot and it was difficult to distinguish shoes made for men and women. As a global footwear company, home to a diverse portfolio of loved and admired brands, Caleres has been ferocious about fit since 1878. The Caleres story is most simply defined by the company's mission: Inspire people to feel great...feet first. This includes creating sustainable value for all our stakeholders. We offer retailers and consumers a carefully cultivated portfolio of leading brands. Outfitted in our brands, customers can step confidently into every aspect of their life.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1878

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