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Customer Operations Associate Jobs in Atlanta, GA

JCPenney

Operations Associate - Hiram Square

Hiram, GA · On-site

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Maersk

Operations Associate

Atlanta, GA · On-site

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Landside Operations Execution includes roles that manage and operate landside transport modalities ...

Maersk

Operations Associate

Atlanta, GA · On-site

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Landside Operations Execution includes roles that manage and operate landside transport modalities ...

Archway

Temporary FC Operations Associate

Norcross, GA · On-site

$16/hr

Temporary FC Operations Associate Type: Temporary Pay Rate: $16 Shift: Monday to Friday 7:00 am - 5 ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Saks OFF 5TH

Part Time Operations Associate

Atlanta, GA · On-site

$15 - $17/hr

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Atlanta, GA

Customer Operations Associate information

See Atlanta, GA salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer operations associate in Atlanta, GA is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Atlanta, GA?

The most popular types of Customer Operations jobs in Atlanta, GA are:

What are popular job titles related to Customer Operations Associate jobs in Atlanta, GA?

For Customer Operations Associate jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Atlanta, GA look for?

The top searched job categories for Customer Operations Associate jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Operations Associate jobs?

Cities near Atlanta, GA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $51,425 per year, or $24.7 per hour.

Operations Associate (Part-Time) - Lenox Square

ALO

Atlanta, GA • On-site

Full-time, Part-time

Medical, Dental, Vision

Re-posted 2 days ago

Key responsibilities

  • Execute inventory management processes to maximize inventory accuracy and reduce shrink.

  • Support the execution of operational functions including shipment, receiving, replenishment, and visual merchandising.

  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.

Job description

WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
  • Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
  • Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Maintain and champion strong visual standards for the sales floor
  • Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Support a safe work environment and efficient operation through strong stockroom standards and processes
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
  • Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Resolve client needs quickly & effectively ensuring customer satisfaction
  • Identify product concerns and communicate inventory needs to support the business goals
  • Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Operations Associate Qualifications
  • 1+ years prior work experience in a client-centric, sales & operational environment
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift
  • Passion for customer service and delivering exceptional experiences
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Aligns with and embodies ALO's Guiding Principles

Operations Associate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
  • Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries (select cities)

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