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Customer Operations Associate Jobs in Idaho (NOW HIRING)

DAPPER RESIDENTIAL

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Property Operations Associate

Eagle, ID · On-site

$18 - $20/hr

Property Operations Associate Dapper Residential Eagle, Idaho Full-Time About Dapper Residential ... Provide exceptional customer service to current and prospective residents. Property Operations

DAPPER RESIDENTIAL

Be Seen First

Property Operations Associate

Eagle, ID · On-site

$18 - $20/hr

Property Operations Associate Dapper Residential Eagle, Idaho Full-Time About Dapper Residential ... Provide exceptional customer service to current and prospective residents. Property Operations

KOHLS

Seasonal Stockroom Operations Associate

Nampa, ID · On-site

$13/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

New

KOHLS

Seasonal Stockroom Operations Associate

Ammon, ID · On-site

$13/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

New

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Idaho

Customer Operations Associate information

See Idaho salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer operations associate in Idaho is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.77 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What job categories do people searching Customer Operations Associate jobs in Idaho look for?

The top searched job categories for Customer Operations Associate jobs in Idaho are:

What cities in Idaho are hiring for Customer Operations Associate jobs?

Cities in Idaho with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Idaho as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $50,314 per year, or $24.2 per hour.

Property Operations Associate

DAPPER RESIDENTIAL

Eagle, ID • On-site

$18 - $20/hr

Full-time

PTO

Re-posted 26 days ago

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Job description

Property Operations Associate

Dapper Residential
Eagle, Idaho
Full-Time

About Dapper Residential

Dapper Residential is a fast-growing residential property management company serving property owners and residents throughout the Treasure Valley. We pride ourselves on delivering exceptional service, strong communication, and a professional property management experience for both owners and tenants.

We are seeking a highly organized, self-motivated Property Operations Associate to help support our growing portfolio. This is a dynamic role that combines leasing, property inspections, vendor coordination, resident communication, and day-to-day operational support.

This position is ideal for someone who enjoys working both in the office and in the field, thrives in a fast-paced environment, and wants to play a meaningful role in the growth of a local company.

Position Overview

The Property Operations Associate will be responsible for supporting leasing activities, conducting property inspections, coordinating maintenance vendors, assisting residents and prospective tenants, and helping ensure smooth day-to-day operations across our portfolio.

The ideal candidate is professional, dependable, customer-service oriented, highly organized, and comfortable working independently throughout the Treasure Valley.

Responsibilities

Leasing & Resident Relations

  • Answer incoming phone calls, emails, and leasing inquiries.
  • Schedule and conduct showings of vacant homes and apartments throughout the Treasure Valley.
  • Follow up with prospective residents and assist with the application process.
  • Prepare and send lease agreements and related leasing documents.
  • Assist with lease renewals and resident communications.
  • Provide exceptional customer service to current and prospective residents.

Property Operations

  • Conduct move-in, move-out, and periodic property inspections.
  • Document property conditions with detailed notes and photos.
  • Post notices to tenant doors when required.
  • Assist with occupancy and turnover processes.
  • Ensure properties are presented professionally and ready for showings.

Vendor Coordination

  • Schedule and coordinate maintenance vendors and contractors.
  • Follow up on work orders and service requests.
  • Communicate with residents regarding maintenance scheduling and access.
  • Assist with tracking repair progress and vendor performance.

Administrative Support

  • Maintain accurate records within property management software.
  • Assist with filing, documentation, and operational processes.
  • Support company leadership with day-to-day property management activities.
  • Help identify opportunities to improve operational efficiency and resident experience.

Qualifications

Required

  • Strong customer service and communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to work independently and manage multiple priorities.
  • Comfortable using technology, software platforms, and mobile applications.
  • Valid driver's license and reliable transportation.
  • Ability to travel throughout the Treasure Valley daily.

Preferred

  • Previous experience in property management, leasing, real estate, customer service, or operations.
  • Familiarity with property management software.
  • Experience conducting inspections or coordinating vendors.
  • Idaho real estate license or willingness to obtain one.

What Success Looks Like

The successful candidate will help create an exceptional experience for residents and property owners by ensuring leasing activities, inspections, maintenance coordination, and day-to-day operations are handled efficiently and professionally.

This role will allow company leadership to focus on growth, client relationships, and strategic initiatives while maintaining a high standard of service throughout the portfolio. This position spends approximately 20% of its time in the field and 80% in the office and will fluctuate each month based on demand.

Compensation & Benefits

  • Competitive compensation based on experience.
  • Mileage reimbursement for business-related travel.
  • Paid time off and holidays.
  • Professional development and growth opportunities.
  • Opportunity to grow with a rapidly expanding company.

To Apply

Please submit your resume along with a brief note describing your experience and why you would be a great fit for Dapper Residential.