Customer Operations Associate Jobs in Meridian, ID

Property Operations Associate

Dapper Residential
Eagle, Idaho
Full-Time

About Dapper Residential

Dapper Residential is a fast-growing residential property management company serving property owners and residents throughout the Treasure Valley. We pride ourselves on delivering exceptional service, strong communication, and a professional property management experience for both owners and tenants.

We are seeking a highly organized, self-motivated Property Operations Associate to help support our growing portfolio. This is a dynamic role that combines leasing, property inspections, vendor coordination, resident communication, and day-to-day operational support.

This position is ideal for someone who enjoys working both in the office and in the field, thrives in a fast-paced environment, and wants to play a meaningful role in the growth of a local company.

Position Overview

The Property Operations Associate will be responsible for supporting leasing activities, conducting property inspections, coordinating maintenance vendors, assisting residents and prospective tenants, and helping ensure smooth day-to-day operations across our portfolio.

The ideal candidate is professional, dependable, customer-service oriented, highly organized, and comfortable working independently throughout the Treasure Valley.

Responsibilities

Leasing & Resident Relations

• Answer incoming phone calls, emails, and leasing inquiries.
• Schedule and conduct showings of vacant homes and apartments throughout the Treasure Valley.
• Follow up with prospective residents and assist with the application process.
• Prepare and send lease agreements and related leasing documents.
• Assist with lease renewals and resident communications.
• Provide exceptional customer service to current and prospective residents.

Property Operations

• Conduct move-in, move-out, and periodic property inspections.
• Document property conditions with detailed notes and photos.
• Post notices to tenant doors when required.
• Assist with occupancy and turnover processes.
• Ensure properties are presented professionally and ready for showings.

Vendor Coordination

• Schedule and coordinate maintenance vendors and contractors.
• Follow up on work orders and service requests.
• Communicate with residents regarding maintenance scheduling and access.
• Assist with tracking repair progress and vendor performance.

Administrative Support

• Maintain accurate records within property management software.
• Assist with filing, documentation, and operational processes.
• Support company leadership with day-to-day property management activities.
• Help identify opportunities to improve operational efficiency and resident experience.

Qualifications

Required

• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and manage multiple priorities.
• Comfortable using technology, software platforms, and mobile applications.
• Valid driver's license and reliable transportation.
• Ability to travel throughout the Treasure Valley daily.

Preferred

• Previous experience in property management, leasing, real estate, customer service, or operations.
• Familiarity with property management software.
• Experience conducting inspections or coordinating vendors.
• Idaho real estate license or willingness to obtain one.

What Success Looks Like

The successful candidate will help create an exceptional experience for residents and property owners by ensuring leasing activities, inspections, maintenance coordination, and day-to-day operations are handled efficiently and professionally.

This role will allow company leadership to focus on growth, client relationships, and strategic initiatives while maintaining a high standard of service throughout the portfolio. This position spends approximately 20% of its time in the field and 80% in the office and will fluctuate each month based on demand.

Compensation & Benefits

• Competitive compensation based on experience.
• Mileage reimbursement for business-related travel.
• Paid time off and holidays.
• Professional development and growth opportunities.
• Opportunity to grow with a rapidly expanding company.

To Apply

Please submit your resume along with a brief note describing your experience and why you would be a great fit for Dapper Residential.