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Customer Operations Assistant Jobs in Tulsa, OK (NOW HIRING)

Blue Sky Bank

Deposit Operations Specialist

Tulsa, OK

... customer and operational needs * Remain current on all banking regulations, compliance requirements, and required training * Provide backup support for other Deposit Operations Specialists and assist ...

Express

Operations Expert

Tulsa, OK · On-site

The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.

Express & Bonobos

Operations Expert

Tulsa, OK

The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.

At Home Stores LLC

Operations Lead - FT

Tulsa, OK · On-site

The Operations Lead (OL) reports to the Assistant Store Manager and supports store processes and an ... The OL supports the store team in the areas of customer satisfaction, inventory control/shrink ...

At Home Stores

Operations Lead - FT

Tulsa, OK · On-site

The Operations Lead (OL) reports to the Assistant Store Manager and supports store processes and an ... The OL supports the store team in the areas of customer satisfaction, inventory control/shrink ...

Ace Retail Group

Sales Associate

Claremore, OK · On-site

$10 - $11/hr

... customer, every time. Store Operations * Assist in creating a positive, professional and safe work environment. * Assist with receiving, checking in and stocking of merchandise throughout the store ...

Ace Retail Group

WLA Sales Associate

Sapulpa, OK · On-site

$12.25 - $14/hr

... customer, every time. Store Operations * Assist in creating a positive, professional and safe work environment. * Assist with receiving, checking in and stocking of merchandise throughout the store ...

Ace Retail Group

Seasonal Sales Associate

Sapulpa, OK · On-site

$11 - $12/hr

... customer, every time. Store Operations * Assist in creating a positive, professional and safe work environment. * Assist with receiving, checking in and stocking of merchandise throughout the store ...

Ace Retail Group

Sales Associate

Jenks, OK · On-site

$12/hr

... customer, every time. Store Operations * Assist in creating a positive, professional and safe work environment. * Assist with receiving, checking in and stocking of merchandise throughout the store ...

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Customer Operations Assistant information

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How much do customer operations assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer operations assistant in Tulsa, OK is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.43 per hour, depending on experience, location, and employer.

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Tulsa, OK?

The most popular types of Customer Operations jobs in Tulsa, OK are:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Tulsa, OK as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,651 per year, or $18.1 per hour.

Deposit Operations Specialist

Blue Sky Bank

Tulsa, OK

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Description

Join Blue Sky Bank as a Deposit Operations Specialist in Tulsa, Oklahoma! 


As a Deposit Operations Specialist, you will perform a wide variety of operational and regulatory functions that support the day-to-day operations of the Bank. This role is responsible for processing critical deposit operations activities, monitoring exceptions, handling ACH and wire transactions, supporting fraud prevention efforts, and ensuring compliance with bank policies, procedures, and regulatory requirements. Success in this role requires strong attention to detail, analytical skills, teamwork, and a commitment to operational excellence.


Why Blue Sky Bank?

  • Benefits - Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage. 
  • Operational Excellence - Play a critical role in supporting the Bank's daily operations and financial integrity.
  • Professional Growth - Develop specialized knowledge in deposit operations, payments processing, fraud prevention, and regulatory compliance.
  • Impactful Work - Help safeguard customer relationships, support operational efficiency, and protect the Bank from financial and reputational risk.


What You'll Do

  • Perform daily review, balancing, and reconciliation of Deposit Operations reports
  • Process daily reports, settlements, and operational tasks as assigned by the Deposit Operations Manager
  • Monitor and address non-post items, stop payments, positive pay exceptions, and NSF transactions
  • Handle overdrawn account reporting and accounts over 60 days past due in coordination with the Chief Operations Officer
  • Process foreign collection items and international transactions
  • Manage ACH transactions, wire transfers, returns, corrections, chargebacks, and related electronic funds transfers
  • Verify all wire transfers comply with Bank policies, procedures, and regulatory requirements
  • Process and verify daily account maintenance activities in accordance with Bank standards
  • Approve non-over-the-counter deposits, including ATM deposits
  • Balance and maintain Virtual Vault accounts related to cannabis banking operations
  • Review and process positive pay exceptions from X9 files and ACH alerts
  • Monitor for discrepancies and report concerns promptly, assisting with research and resolution efforts
  • Assist with fraud prevention activities by identifying potential scams, fraud, phishing attempts, and other suspicious activity
  • Support the Deposit Operations Fraud and Regulation E Specialist with online banking support, e-statements, bill pay services, new form submissions, mobile deposit review, and ATM-related maintenance and research
  • Collaborate closely with the Treasury Management team to support customer and operational needs
  • Remain current on all banking regulations, compliance requirements, and required training
  • Provide backup support for other Deposit Operations Specialists and assist across departmental functions as needed
  • Travel between branch locations when necessary
  • Perform additional responsibilities and special projects as assigned by management

Requirements

 Qualifications

  • Education: High School Diploma or GED required.
  • Experience: 1-3 years of related banking experience required.
  • Preferred Certifications: Accredited ACH Professional (AAP) certification preferred. If not currently certified, must be willing to begin certification within one year and successfully obtain the designation.
  • Valid driver's license, proof of insurance, qualifying motor vehicle record report, and reliable transportation
  • Knowledge and understanding of banking operations, industry practices, and banking principles
  • Strong understanding of deposit operations processes, electronic payments, and transaction processing
  • Ability to accurately calculate figures, balances, and financial transactions common within the banking industry
  • Strong computer skills and proficiency with Microsoft Office applications
  • Excellent customer service skills
  • High level of professionalism and integrity
  • Ability to maintain confidentiality
  • Flexible, adaptable, and willing to continuously learn
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work both independently and collaboratively as part of a team
  • Exceptional organizational skills, with the ability to prioritize and execute multiple tasks and projects simultaneously
  • Strong work ethic and attention to detail
  • Commitment to following all Bank policies, procedures, security protocols, and regulatory requirements

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