Customer Master Data Analyst Jobs (NOW HIRING)

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Position Summary:

The Lead of Planning Master Data is responsible for designing, governing, auditing, and continuously improving the planning master data framework that drives demand planning, supply planning, procurement, manufacturing, and inventory performance. The role requires deep understanding of how part-level data (lead times, safety stock, lot sizing, BOM structures, sourcing rules, planning strategies, capacity parameters) translates directly into service levels, working capital, and margin performance. This role works with Planning, Procurement, Manufacturing, IT, Finance, and Quality to ensure system accuracy, scalability, and compliance within a regulated environment.

Essential Functions:

Global Planning Master Data Governance

• Establish and enforce global governance standards for planning master data across all plants and regions.

• Own configuration and validation of:

  • Lead times (procurement & manufacturing)

  • Safety stock methodologies

  • Lot sizing parameters

  • Reorder points and planning strategies

  • BOM integrity and revision controls

  • Sourcing rules and supply assignments

  • Capacity and work center parameters

• Develop scalable frameworks to support new product introductions (NPI), acquisitions, and double-digit growth.

ERP/MRP System Integrity & Optimization

• Serve as the subject matter expert (SME) for MRP logic and system behavior.

• Diagnose root causes of MRP output anomalies (excess, shortages, nervousness, reschedule messages).

• Partner with IT and Planning to implement ERP enhancements, upgrades, and automation initiatives.

• Lead master data cleansing, harmonization, and standardization initiatives across legacy and acquired systems.

• Build automated audit controls and exception reporting to proactively identify system breakdowns.

Planning Performance Enablement

• Translate business strategy into system parameter design that improves:

  • Forecast accuracy

  • Inventory turns

  • Service levels

  • Backorder reduction

• Partner with Demand & Supply Planning teams to continuously refine safety stock and replenishment logic.

• Support IBP by ensuring data inputs are structurally sound and financially aligned.

New Product Introduction & Lifecycle Management

• Establish structured master data setup processes for NPI launches.

• Ensure planning parameters are correctly configured prior to product release.

• Manage phase-in/phase-out transitions with minimal supply disruption.

• Partner with R&D and Operations to align system configuration with manufacturing capability.

Analytics & Continuous Improvement

• Develop advanced analytics and Power BI dashboards to monitor:

  • Data accuracy

  • Parameter drift

  • Planning health metrics

  • Inventory risk indicators

  • Lead root-cause investigations of systemic planning performance issues.

  • Drive continuous improvement initiatives that eliminate structural inefficiencies within ERP

Organizational Requirements

• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.

• Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role

• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications:

• 8-12+ years of experience in supply chain planning, master data governance, or ERP/MRP systems within a regulated manufacturing environment (medical device strongly preferred)

• Deep technical knowledge of:

  • MRP logic and system behavior

  • Planning parameter design

  • BOM structures and revision control

  • Capacity modeling

  • Inventory optimization methodologies

• Hands-on ERP experience (SAP, Oracle, or equivalent) in a multi-site environment

• Advanced Excel and data analytics skills; Power BI experience strongly preferred

• Experience with database management, SQL, or data extraction tools preferred

• Strong understanding of FDA/ISO-regulated environments and change control processes

• APICS (CPIM/CSCP) certification strongly preferred

• Lean/Six Sigma experience preferred

• Systems thinker with exceptional analytical depth

• Highly detail-oriented with strong process discipline

• Comfortable challenging assumptions using data

• Able to operate independently as a technical authority

• Strong cross-functional communicator

• Thrives in high-accountability, high-growth environments

• Ability to travel 25% of the time

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.

• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

• Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

• Customer Focused: We listen to our customers' needs and respond with a sense of urgency.

• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

• Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.