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Customer Manager Jobs in Spring Hill, FL (NOW HIRING)

Circle

Manager, Know Your Customer (KYC)

Tampa, FL · On-site +1

Circle is looking for a Manager, Know Your Customer (KYC) to join its Compliance Operations team and oversee the day-to-day management and operation of Circle's KYC team. The team is responsible for ...

Eagle Labs Inc

ACCOUNT MANAGER

Oldsmar, FL · On-site

$60K - $70K/yr

With a commitment to innovation and customer satisfaction, we are seeking a dynamic and experienced Account Manager to join our team and drive business growth. GENERAL PURPOSE: Lead and Manage ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Spring Hill, FL

Customer Manager information

See Spring Hill, FL salary details

$28K

$56.1K

$90.8K

How much do customer manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer manager in Spring Hill, FL is $56,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $66,200.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are popular job titles related to Customer Manager jobs in Spring Hill, FL?

For Customer Manager jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Spring Hill, FL look for?

The top searched job categories for Customer Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Customer Manager jobs?

Cities near Spring Hill, FL with the most Customer Manager job openings:

Customer Manager jobs near you

Customer Service Associate

Exela Enterprise Solutions, Inc.

Tampa, FL • On-site

$17 - $21/hr

Full-time

Re-posted 5 days ago

Job description

Job Description
CSA TS Client Services
Summary
This role is responsible for both ensuring excellent customer service-by efficiently responding to customer inquiries and maintaining high satisfaction through daily, cooperative interaction with customers, managers, and vendors in a high-visibility office environment-and for essential Business Center Support. This support involves maintaining efficient day-to-day office operations and facilitating client delivery by providing centralized, high-volume, and time-sensitive support across critical functions, including mail services, print operations, tax processing, records management, and general office services.
Key Responsibilities
Customer Service & General Operations
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
  • Interact daily with customers, service technicians, managers, and vendors, providing exceptional customer service.
  • Perform an acceptable volume of work in a timely, efficient, and accurate manner, meeting or exceeding client expectations.
  • Perform other duties as required and participate in cross-training for other functions.
  • Manage physical locker and file drawer storage allocations, day locker management, and clean-outs.

Mail & Shipping Services
  • Manage all inbound and outbound mail operations in compliance with client and carrier policies (USPS, UPS, FedEx, DHL).
  • Process certified, overnight, and courier shipments, including mass mailings.
  • Provide support for shipping label creation and package tracking.
  • Manage postage meter operations, including reporting and maintenance.
  • Oversee inventory and ordering of shipping supplies (boxes, envelopes, materials).
  • Filter and forward incoming mail to centralized processing teams as required.

Print & Production Services
  • Execute high-volume print production of firm deliverables in adherence to brand standards.
  • Perform binding, finishing, folding, laminating, and presentation assembly.
  • Conduct quality control review of all materials before delivery.
  • Coordinate overflow or specialty print jobs with external vendors.
  • Monitor printing equipment (including ensuring functionality and restocking paper) and coordinate service and maintenance.

Tax Processing Support
  • Support tax return printing and assembly according to centralized standards.
  • Monitor and process requests submitted via centralized system.
  • Conduct quality reviews of assembled tax packages.
  • Coordinate certified mail and shipping for tax documents.
  • Manage supply inventory for tax production materials.
  • Be available for overtime staffing during the busy season to meet high-volume demands.

Records Operations
  • Manage records lifecycle in coordination with client protocols.
  • Ensure same-day check-in of all new records into the system of record.
  • Maintain strict chain-of-custody management for all records.
  • Reconcile records shipped to and from local offices.
  • Coordinate shipments to the Records Hub and reconcile subsequent shipments.
  • Coordinate secure destruction of records.

Office Supplies & Inventory Management
  • Manage office supply programs according to standardized ordering procedures; this includes managing inventory, setting par levels, and placing orders.
  • Stock and maintain service hubs and general supply areas.
  • Coordinate special order requests.
  • Perform regular floor walks and compliance checks.
  • Monitor and restock canteen and pantry areas.
  • Coordinate shredding services.
  • Manage and resolve facility-related requests through a centralized ticketing system.
  • Operate peripheral equipment as needed.

Security, Access Badge Support
  • Provide authorized badge services in accordance with security operating procedures, including urgent manual deactivations and badge recycling.
  • Support onboarding timelines by ensuring timely badge delivery for new hires.
  • Manage and execute separation clean-outs within 30 days of employee departure.

Safety and Physical Requirements
  • Adhere to all safety procedures and demonstrate high levels of safety awareness.
  • Notify supervisors of potential hazards and follow security and privacy policies to protect informational assets.
  • Required to stand, walk, grasp, reach, and perform repetitive motions; may require twisting, bending, and climbing.
  • May lift up to 25 lbs. frequently.
  • Possess close vision and the ability to focus.
  • Work in an office environment with occasional exposure to dust, dirt, toner, ink, and other environmental factors.

"The pay rate for this position starts at $17.00 - $21.00 / hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
Qualifications:
• High school diploma or equivalent (GED) preferred
• Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry.
• Strong technical aptitude and proficiency with computer systems, software applications, and troubleshooting methodologies.
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to clients of varying technical backgrounds.
• Proven ability to prioritize tasks, manage multiple priorities simultaneously, and work effectively under pressure in a fast-paced environment.
• Exceptional problem-solving skills and a demonstrated ability to think analytically and creatively to resolve complex issues.
• Customer-focused mindset with a passion for delivering exceptional service and building positive client relationships.
• Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and support team coverage.
• Previous experience in a technical support role supporting software applications, hardware devices, or cloud-based solutions.
• Lifting up to 50 pounds
• Standing for long periods of time
• Significant walkingJob Type: Full-time, TemporarySchedule: 7-hour shiftEducation: High school or equivalent (Preferred)Experience:Customer Service: 2 year (Preferred)Experience as a Site Representative and/or a minimum of 2 plus years demonstrated knowledge and experience in a related functional area.The pay rate for this position starts at $19hr; however, the base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

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