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Customer Manager Jobs in Port Richey, FL (NOW HIRING)

Justworks

Manager, Customer Support

Tampa, FL · On-site

Understand customer needs and make recommendations to improve customer outcomes * Handle general management responsibilities, such as leading regular team meetings, individual one-on-ones, generating ...

Ra

Customer Analytic Manager

Tampa, FL · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Tampa, FL, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Windward

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Cardio Command Inc

Customer Care Specialist

Tampa, FL · On-site

$15.50 - $20.50/hr

Customer Management at CardioCommand Active ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material ...

CardioCommand, Inc.

Customer Care Specialist

Tampa, FL · On-site

$20 - $24/hr

Customer Management at CardioCommand Active ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material ...

CardioCommand, Inc.

Customer Care Specialist

Tampa, FL · On-site

$20 - $24/hr

Customer Management at CardioCommand Active ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material ...

CardioCommand, Inc.

Customer Care Specialist

Tampa, FL · On-site

$20 - $24/hr

Customer Management at CardioCommandActive ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material ...

Right Fit Advisors

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

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Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Port Richey, FL

Customer Manager information

See Port Richey, FL salary details

$29.3K

$58.6K

$94.9K

How much do customer manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer manager in Port Richey, FL is $58,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $69,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Port Richey, FL? The most popular types of Customer jobs in Port Richey, FL are:
What job categories do people searching Customer Manager jobs in Port Richey, FL look for? The top searched job categories for Customer Manager jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Customer Manager jobs? Cities near Port Richey, FL with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Port Richey, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,603 per year, or $28.2 per hour.

Manager, Customer Support

Justworks

Tampa, FL • On-site

Full-time

Posted 5 days ago

Justworks rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

43rd of 223 rated it services

Job description

Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Support Advocates as they expertly handle a high volume of customer inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it's key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve.
We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team's engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members.
Your Success Profile
What You Will Work On
  • Lead a team of Customer Support Advocates who assist our customers with inbound support inquiries across multiple channels
  • Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like
  • Own and publish key metrics for your team related to productivity and service quality
  • Work closely with the Talent Acquisition and Training teams to evaluate and successfully onboard and ramp new employees
  • Assist with resolving customer critical moments and turning a customer's negative experience into a positive one
  • Understand customer needs and make recommendations to improve customer outcomes
  • Handle general management responsibilities, such as leading regular team meetings, individual one-on-ones, generating weekly metrics reports, quarterly business reviews, and conducting periodic performance reviews
  • Help with process definition, optimization and improvements to make the team more efficient
  • Collaborate with internal teams to deliver a high-quality customer experience
  • Assist in formulating and revising customer support policies and promote their implementation
  • Other duties as needed based on department and/or organizational needs
How You Will Do Your Work
As a Manager of Customer Support, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:
  • Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
  • Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.
  • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
  • Solution Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
  • Curious - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
  • Directs work - Providing direction, delegating and removing obstacles to get work done
  • Builds an Effective Team - Building a strong-identity team that applies their diverse skills and perspectives to achieve common goals
  • Develops Talent - Developing people to meet both their career goals and the organization's goals through effective performance management, candid feedback and coaching conversations
Qualifications
  • 4 year degree or equivalent work experience3+ years leading a customer service team
  • Passion for helping customers and superior customer support skills - ability to be empathetic, compassionate, responsive and resourceful
  • Experience and skill with mentoring, coaching, and performance management Proficiency with CRM and customer service communication platforms
  • Experience identifying service trends and creating a path to resolve them
  • Self-driven to be productive and seek out self-improvement
  • Genuine desire to improve the quality of service we provide as well as the experience of our team members
  • Comfort and experience leading a team through effective change management and stressful situations
  • Strong written and verbal communication skills with acute attention to detail
  • Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand
  • Ability to come up with creative solutions to any problem you face, and know how to organize and prioritize your workload
  • PEO, payroll, benefits, or SaaS experience preferredExcited to be a part of a team that supports customers 24/7

The base wage range for this position based in our Tampa Office is targeted at $92,000.00 to $114,000.00 per year.
#LI-Hybrid #LI-KC2
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
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