ZipRecruiter

Log In

1

Customer Manager Jobs in Edmonton, AB (NOW HIRING)

Xerox

Client Manager

Edmonton, AB · Hybrid

Client Manager, Enterprise Team - Canada About the Role Xerox is seeking a dynamic and strategic Client Manager to join our Enterprise Team in Canada. In this role, you will be responsible for ...

RONA+

Customer Service Associate

Edmonton, AB · On-site

Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a ...

Babcock & Wilcox

Account Manager

Edmonton, AB

Customer Relationship Management (35%): * Build and maintain strong customer relationships ... Responsible for customer troubleshooting/escalation to appropriate subject matter expert for ...

GFL Environmental

Account Manager

Edmonton, AB

Perform customer waste inventories, onsite job reviews, and product sampling as required ... Compile and manage lists of prospective customers for use in sales leads through cold-calling and ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Edmonton, AB

Customer Manager information

See Edmonton, AB salary details

$36.5K

$69K

$97K

How much do customer manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer manager in Edmonton, AB is $69,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Edmonton, AB?

The most popular types of Customer jobs in Edmonton, AB are:

What are popular job titles related to Customer Manager jobs in Edmonton, AB?

For Customer Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Edmonton, AB look for?

The top searched job categories for Customer Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Customer Manager jobs?

Cities near Edmonton, AB with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $69,022 per year, or $33.2 per hour.

Client Manager

Xerox

Edmonton, AB • Hybrid

Full-time

Re-posted 20 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

104th of 159 rated electronics manufacturers

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Client Manager, Enterprise Team - Canada About the Role

Xerox is seeking a dynamic and strategic Client Manager to join our Enterprise Team in Canada. In this role, you will be responsible for driving revenue growth, strengthening client relationships, and expanding Xerox's presence across some of our most important enterprise accounts. You will play a key role in delivering exceptional client experiences while identifying new opportunities to grow our business.

This position is ideal for a consultative, relationshipdriven sales professional who thrives in complex enterprise environments and is motivated by both client success and business growth.

 
What You'll Do Client Relationship Leadership

  • Build and maintain strong, trusted relationships with senior client stakeholders.

  • Act as a strategic advisor, understanding client priorities and aligning Xerox solutions to support their goals.

  • Ensure high levels of client satisfaction, retention, and service excellence.

Sales & Revenue Growth

  • Achieve or exceed assigned sales quotas and performance targets.

  • Lead new business development efforts within assigned accounts and across the enterprise segment.

  • Identify whitespace opportunities, pursue netnew logos, and expand Xerox's footprint in the Canadian market.

  • Build and manage a healthy pipeline through proactive prospecting, networking, and market engagement.

  • Drive renewals, expansions, and crosssell/upsell initiatives to maximize account growth.

Operational Excellence

  • Monitor service delivery performance to ensure contractual commitments and SLAs are consistently met.

  • Partner with internal teams to resolve issues, optimize processes, and enhance the overall client experience.

  • Ensure seamless coordination between sales, delivery, and support teams.

Strategic Planning & Collaboration

  • Contribute to account planning, forecasting, and longterm growth strategies.

  • Collaborate closely with senior leadership, sales specialists, and operational teams to deliver integrated solutions.

  • Represent Xerox as a trusted partner and thought leader within the enterprise market.

 
What You Bring

  • Experience in enterprise account management, business development, or strategic sales.

  • Strong relationshipbuilding and communication skills, with the ability to engage seniorlevel stakeholders.

  • A track record of achieving sales targets and driving revenue growth.

  • Ability to navigate complex client environments and deliver valuedriven solutions.

  • A proactive, consultative approach to identifying opportunities and solving client challenges.

 
Why Join Xerox

  • Opportunity to work with leading enterprise clients across Canada.

  • A collaborative, innovative environment where your ideas and impact matter.

  • Competitive compensation, including performancebased incentives.

  • Access to industryleading technology, tools, and professional development.


#LI-KW1
#LI-HYBRID

What Xerox employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Xerox logo

About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

FacebookTwitter

View All Xerox Jobs

Apply