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Customer Logistics Manager Jobs in Rochester, NY

TI-BA Enterprises - MAVIG GmbH

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Operations Manager / Logistics Manager

Rochester, NY · On-site

$70K - $72K/yr

OEM & Customer Order Coordination * Support order fulfillment for major healthcare OEM partners ... Logistics & Warehouse Management * Oversee daily warehouse activities including receiving, staging ...

Ryder

Logistic Supervisor

Batavia, NY · On-site

$66K/yr

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

Graham Corporation

Temporary Logistics Clerk

Batavia, NY · On-site

$18 - $24/hr

The Logistics Specialist accomplishes this through effectively managing computer system data in ... Ensures material paperwork flow from production to customer. b. Investigates paperwork issues from ...

Graham Manufacturing

Temporary Logistics Clerk

Batavia, NY · On-site

$18 - $24/hr

The Logistics Specialist accomplishes this through effectively managing computer system data in ... Ensures material paperwork flow from production to customer. b. Investigates paperwork issues from ...

Studco Building Systems

Flatbed Truck Loader

Webster, NY · On-site

$20 - $26/hr

... and customer/ supplier details. Insure employees are doing the same. * Train new staff to make sure processes are upheld and adhered to * Work closely to provide Logistics Manager with feedback ...

Caresoft Inc.

Logistics Associate

Rochester, NY · On-site

$21/hr

Coordinate and manage the logistics of capital equipment within an assigned territory, ensuring timely and accurate equipment moves. Serve as the primary point of contact for carriers and customers ...

superiorplus

Truck Logistics Scheduler

Rochester, NY · On-site

$62K - $67K/yr

They bridge communication between customers and drivers, ensuring efficient, safe, and DOT-compliant deliveries. Responsibilities include managing transport logistics, monitoring real-time inventory ...

superiorplus

Truck Logistics Scheduler

Rochester, NY · On-site

$62K - $67K/yr

They bridge communication between customers and drivers, ensuring efficient, safe, and DOT-compliant deliveries. Responsibilities include managing transport logistics, monitoring real-time inventory ...

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Customer Logistics Manager information

See Rochester, NY salary details

$32.9K

$76.5K

$117.1K

How much do customer logistics manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer logistics manager in Rochester, NY is $76,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $113,700.00 per year, depending on experience, location, and employer.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.
What job categories do people searching Customer Logistics Manager jobs in Rochester, NY look for? The top searched job categories for Customer Logistics Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Logistics Manager jobs? Cities near Rochester, NY with the most Customer Logistics Manager job openings:
Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $77,917 per year, or $37.5 per hour.

Operations Manager / Logistics Manager

TI-BA Enterprises - MAVIG GmbH

Rochester, NY • On-site

$70K - $72K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 28 days ago

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Job description

MAVIG USA - Operations & Logistics Manager

Medical Equipment Distribution – Rochester, NY

Location: Rochester, NY
Schedule: Full-Time | Monday–Friday | 8:30 AM – 4:30 PM
Salary Range: $70,000 – $72,000 (depending on experience)

About the Role

MAVIG is seeking a hands-on Operations & Logistics Manager to oversee the daily operations of our U.S. office and warehouse in Rochester, NY. This role leads a small operations team while ensuring efficient inventory management, order processing, and shipping logistics supporting major healthcare OEM customers across the United States.

This is a small-team leadership role with operational autonomy, ideal for someone who enjoys both operational oversight and direct involvement in logistics and warehouse operations.

Key Responsibilities

Operations Leadership

  • Manage daily operations of the MAVIG U.S. office and warehouse.
  • Supervise and support operations staff responsible for shipping and order processing (1 Shipping Coordinator and 2 Order Processing staff).
  • Oversee inventory control, order generation, pricing coordination, and document management.
  • Generate operational reports and manage workflow using the MAVIG Business Express ERP system.

OEM & Customer Order Coordination

  • Support order fulfillment for major healthcare OEM partners including:
    • GE Healthcare
    • Philips Healthcare
    • Siemens Healthineers
  • Utilize OEM ordering portals to retrieve purchase orders, update shipping information, and enter invoice data.
  • Serve as an operational contact for customer shipment tracking and order status inquiries.

Logistics & Warehouse Management

  • Oversee daily warehouse activities including receiving, staging, packing, and shipping equipment.
  • Assist with warehouse tasks when needed, including:
    • Forklift and pallet jack operation
    • Unloading tractor trailers
    • Staging equipment for outbound shipment
    • Creating shipping labels and Bills of Lading (BOL)
    • Reviewing shipping and billing documentation for accuracy

Operational Support & Process Improvement

  • Monitor aging invoices and assist with follow-up on customer payments beyond 60 days.
  • Identify opportunities to improve operational efficiency and workflow.
  • Maintain strict confidentiality of MAVIG product information, documentation, and technical drawings.
  • Ensure adherence to company policies including internet and social media guidelines.
  • Support additional operational initiatives as requested by management.

Qualifications

  • Experience in operations, logistics, supply chain, or warehouse management
  • Experience with ERP or inventory management systems
  • Strong organizational, communication, and problem-solving skills
  • Ability to manage both administrative operations and hands-on logistics tasks
  • Experience in medical equipment distribution, healthcare supply chain, or industrial logistics is a plus
  • Ability to lift up to 40 lbs. unassisted

Benefits

  • Medical & Dental Insurance
  • Profit Sharing Program
    Employer funded after one full calendar year of service (5-year vesting)
  • 401(k) Retirement Plan – Employee funded
  • Paid Time Off (PTO)
    • 5 PTO days after first 6 months
    • 5 additional PTO days after 1-year anniversary
    • 1 additional day accrued each year (maximum of 15 days)
    • PTO may be taken in 1⁄2-day increments (4 hours)

Why Join MAVIG

  • Work with global leaders in medical imaging technology
  • Support operations serving major healthcare manufacturers
  • Stable and growing company with long-term career potential
  • Collaborative environment with operational ownership and decision-making authority

Company Description

TI-BA Enterprises, Inc., is the exclusive North American distributor for MAVIG GmbH. TI-BA maintains a full-line inventory of all standard MAVIG ceiling suspension, lighting, lead protective barriers and table apron products in its Rochester, NY warehouse. Stocked items can be shipped within 24-48 hours of placing your order. TI-BA’s dedicated MAVIG representatives are available to assist you with system configurations, technical support, customer service as well as replacement parts

MAVIG GmbH is a premier provider of personal radiation protection solutions, ceiling suspended Surgical and Exam Lights and multi-Monitor and LDS suspension systems. Whether you need radiation protective eye glasses, gloves or vital organ coverings and lead aprons, MAVIG has a full product line to choose from. Click on the images below to download the e-Catalogs.