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Customer Logistics Manager Jobs in Rochester, NY

Studco Building Systems

Flatbed Truck Loader

Webster, NY · On-site

$20 - $26/hr

... and customer/ supplier details. Insure employees are doing the same. * Train new staff to make sure processes are upheld and adhered to * Work closely to provide Logistics Manager with feedback ...

Studco Building Systems

Flatbed Truck Loader

Webster, NY · On-site

$20 - $26/hr

... and customer/ supplier details. Insure employees are doing the same. * Train new staff to make sure processes are upheld and adhered to * Work closely to provide Logistics Manager with feedback ...

Studco Systems

Flatbed Truck Loader

Webster, NY · On-site

$15.50 - $18/hr

... and customer/ supplier details. Insure employees are doing the same. * Train new staff to make sure processes are upheld and adhered to * Work closely to provide Logistics Manager with feedback ...

Studco Building Systems

Flatbed Truck Loader

Webster, NY · On-site

$20 - $26/hr

... and customer/ supplier details. Insure employees are doing the same. * Train new staff to make sure processes are upheld and adhered to * Work closely to provide Logistics Manager with feedback ...

Caresoft Inc.

Logistics Associate

Rochester, NY · On-site

$21/hr

Coordinate and manage the logistics of capital equipment within an assigned territory, ensuring timely and accurate equipment moves. Serve as the primary point of contact for carriers and customers ...

ICON

Logistics Coordinator II (Shipping/Receiving)

Rochester, NY · On-site

$19.25 - $25.75/hr

... customer base within the clinical research industry. The Logistics Coordinator II will manage supply chain responsibilities in order to maintain sufficient levels of supplies and equipment to fulfill ...

Corning

Logistics Team Leader

Fairport, NY · On-site

Corning's businesses are ever-evolving to best serve our customers, industries, and consumers ... Procurement / supplier management Working conditions * Travel: Negligible * Onsite expectation:

Corning

Logistics Team Leader

Fairport, NY · On-site

Corning's businesses are ever-evolving to best serve our customers, industries, and consumers ... Procurement / supplier management Working conditions * Travel: Negligible * Onsite expectation:

Corning

Logistics Team Leader

Fairport, NY · On-site

Coordinate the distribution of MRO items to customers throughout the facility in an expedient and ... Procurement / supplier management Working conditions * Travel: Negligible * Onsite expectation:

Heidelberg Materials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus. * Commitment to safety, customer service, and operational ...

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All JobsCustomer Logistics JobsCustomer Logistics Manager JobsCustomer Logistics Manager Jobs in Rochester, NY

Customer Logistics Manager information

See Rochester, NY salary details

$33.5K

$77.9K

$119.2K

How much do customer logistics manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer logistics manager in Rochester, NY is $77,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $115,800.00 per year, depending on experience, location, and employer.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

Is a customer logistics manager a stressful job?

A customer logistics manager oversees supply chain operations and customer service, which can involve managing tight deadlines, coordinating with multiple departments, and handling unexpected issues. The role can be stressful during peak periods or when resolving delivery delays, but effective planning and communication skills help manage workload and reduce stress. Overall, stress levels vary based on company size, industry, and individual workload management.

What is the average salary of a customer logistics manager in the US?

The average salary for a customer logistics manager in the US is approximately $70,000 to $85,000 per year, depending on experience, location, and industry. Professionals in this role often require skills in supply chain management, inventory control, and logistics software. Salaries can vary based on company size and certifications such as APICS or CSCP.

What job categories do people searching Customer Logistics Manager jobs in Rochester, NY look for?

The top searched job categories for Customer Logistics Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Logistics Manager jobs?

Cities near Rochester, NY with the most Customer Logistics Manager job openings:

Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $77,917 per year, or $37.5 per hour.

Strategic Sourcing and Logistics Manager

Allient Incorporated

Rochester, NY • On-site

$89K - $100K/yr

Full-time

Re-posted 2 days ago

Allient rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

437th of 495 rated machine equipment manufacturers

Job description

Allient Inc. is in growth mode and currently seeking a Strategic Sourcing and Logistics Manager to join our team in Rochester, New York!

The Strategic Sourcing and Logistics Manager supports the development and execution of sourcing, supplier, and inbound/outbound logistics strategies to ensure a reliable supply of high-quality, cost-effective materials and components. This role partners closely with Engineering, Operations, Finance, and Customer Service to optimize supplier performance, support new product development, improve supply chain efficiency, and coordinate domestic and international material movement. The position also assists with trade compliance activities and supply chain risk mitigation initiatives. Apply now!

Responsibilities:

Strategic Supply Chain Leadership

  • Develop and execute supply chain strategies aligned with company growth objectives, customer requirements, and operational goals.
  • Support initiatives that improve supply chain resilience, reduce risk, and increase operational efficiency.
  • Participate in Sales & Operations Planning (S&OP) activities by providing supplier, inventory, and material availability information.
  • Develop long-term sourcing strategies for critical electronic components, raw materials, and contract services.

Procurement & Supplier Management

  • Develop and maintain strategic partnerships with key suppliers and negotiate pricing, contracts, lead times, and service agreements.
  • Monitor supplier performance using KPIs including quality, delivery, responsiveness, and cost.
  • Identify alternate sourcing strategies to mitigate supply disruptions, obsolescence, geopolitical risks, and component shortages.
  • Collaborate with Engineering and Quality to qualify new suppliers and components.
  • Inventory & Materials Management
  • Optimize inventory levels while maintaining customer service objectives.
  • Recommend inventory strategies that reduce excess, obsolete, and slow-moving inventory.
  • Support MRP planning, safety stock policies, forecasting accuracy, and material replenishment.

Drive continuous improvements in inventory accuracy and warehouse operations.

Logistics & Distribution

  • Coordinate LTL and parcel shipments to support production schedules and customer delivery requirements.
  • Manage domestic and international logistics operations, including inbound materials and outbound customer shipments.
  • Optimize freight costs while maintaining delivery performance.
  • Ensure compliance with import/export regulations, customs requirements, and trade compliance.
  • Develop relationships with freight forwarders, carriers, and third-party logistics providers.

Operations Collaboration

  • Partner closely with Manufacturing, Production Planning, Engineering, and Customer Service to ensure uninterrupted production.
  • Resolve supply chain constraints affecting production schedules.
  • Support new product introductions by coordinating material readiness and supplier capability.
  • Serve as the primary liaison between Engineering, contract manufacturers, and suppliers to support design-for-manufacturability, sourcing decisions, and successful product launches.

Risk Management

  • Identify supply chain risks and recommend mitigation plans for critical suppliers and materials.
  • Monitor market trends affecting electronic component availability and pricing.
  • Support business continuity plans for supply chain disruptions.
  • Coordinate supplier recovery activities during shortages or quality concerns.

Continuous Improvement

  • Drive Lean, Six Sigma, and continuous improvement initiatives across the supply chain.
  • Analyze performance metrics and implement corrective actions to improve service, cost, and efficiency.
  • Support continuous improvement initiatives utilizing ERP, MRP, analytics, and supply chain planning tools.

Compliance & Quality

  • Support compliance with industry standards including ISO 13485, AS9100, ISO 9001, FDA requirements, ITAR/EAR (as applicable), and customer-specific requirements.
  • Support internal and external audits.
  • Ensure suppliers meet regulatory and quality expectations.
  • Assist in the generation of trade compliance documentation for both incoming and outgoing shipments.

Minimum Qualifications:

Education

  • Bachelor’s degree in Supply Chain Management, Operations Management, Business, Engineering, or related field.
  • MBA or Master's degree preferred.

Experience

  • 5-7 years of progressive experience in strategic sourcing, supply chain, procurement, logistics, or purchasing within a manufacturing environment
  • Experience in electronics manufacturing is required.
  • Experience serving medical devices, aerospace, semiconductor equipment, or other highly regulated manufacturing environments is strongly preferred.
  • Experience managing global suppliers and international logistics

Technical Skills

  • Strong knowledge of ERP/MRP systems (SAP, Oracle, Epicor, Microsoft Dynamics, or similar).
  • Advanced proficiency in inventory management, forecasting, demand planning, and S&OP.
  • Understanding of electronic components, PCB assemblies, and contract manufacturing environments.
  • Strong analytical and financial acumen.
  • Advanced Excel and data analysis skills; experience with business intelligence tools is preferred.

Professional Competencies

  • Strategic thinking and business planning.
  • Excellent negotiation and supplier relationship management.
  • Strong project management skills.
  • Ability to lead cross-functional teams and influence without direct authority.
  • Exceptional communication and presentation skills.
  • Effective decision-making in fast-paced, high-mix, low-volume manufacturing environments.
  • Strong problem-solving and continuous improvement mindset.

Key Performance Indicators (KPIs)

  • On-Time Delivery (OTD)
  • Inventory Turns
  • Inventory Accuracy
  • Supplier On-Time Delivery
  • Supplier Quality Performance (PPM)
  • Material Cost Savings
  • Forecast Accuracy
  • Production Schedule Attainment
  • Freight Cost as a Percentage of Sales
  • Supply Chain Risk Mitigation Metrics
  • Customer Delivery Performance
  • Working Capital Improvement

Preferred Certifications

  • APICS Certified Supply Chain Professional (CSCP)
  • APICS Certified in Planning and Inventory Management (CPIM)
  • Certified Professional in Supply Management (CPSM)
  • Lean Six Sigma Green Belt or Black Belt
  • Project Management Professional (PMP)

Work Environment

This position operates in both office and manufacturing environments and may require occasional domestic and international travel to suppliers, customers, and industry events. The role requires close collaboration with manufacturing, engineering, quality, customer service, and executive leadership to support business objectives and ensure supply chain excellence.


Don't let this opportunity pass you by - APPLY TODAY!

To learn more about Allient Inc. visit www.Allient.com


Allient Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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