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Customer Logistics Manager Jobs in Rhode Island (NOW HIRING)

AstroNova, Inc.

Logistics Manager

West Warwick, RI · On-site

$65K - $90K/yr

Coordinate shipments of finished goods, repairs, loan units, and returns (RMA) to customers and ... Manage relationships with freight carriers, freight forwarders, and logistics service providers.

Teknor Apex

Logistics Associate - 1st Shift

Pawtucket, RI · On-site

$17.75 - $24/hr

Process customer returns. * Process UPS orders through the UPS system. * Load all Teknor or outside ... Logistics Manager Teknor Apex is an equal opportunity employer and does not discriminate against ...

GXO Logistics

Senior Transportation Analyst

SC · On-site +1

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all ... We help our customers manage their goods most efficiently using our technology and services. Our ...

SAIC

Logistics Analyst

Middletown, RI

Complete, scan, archive, and manage procurement records and transportation/transfer requests ... with customers to develop procurement requirements and to provide status updates, and to attend ...

American Logistics Authority

$1.80K - $3.50K/wk

Manage shipment schedules and ensure on-time delivery * Track, organize, and record shipment ... Deliver excellent customer service to carriers and clients * Collaborate with a professional ...

SAIC

Logistics Associate

Middletown, RI

$18.25 - $24.75/hr

Program Management Subcategory: Project Analyst Schedule: Full-Time Shift: Day Job Travel: No ... interface with customers to develop procurement requirements and to provide status updates

SAIC

Logistics Analyst

Middletown, RI · On-site

Complete, scan, archive, and manage procurement records and transportation/transfer requests ... with customers to develop procurement requirements and to provide status updates, and to attend ...

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Customer Logistics Manager information

See Rhode Island salary details

$33.3K

$77.4K

$118.5K

How much do customer logistics manager jobs pay per year?

As of May 28, 2026, the average yearly pay for customer logistics manager in Rhode Island is $77,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $115,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Logistics Manager, and why are they important?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a Customer Logistics Manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is a Customer Logistics Manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

What are popular job titles related to Customer Logistics Manager jobs in Rhode Island? For Customer Logistics Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Customer Logistics Manager jobs in Rhode Island look for? The top searched job categories for Customer Logistics Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Customer Logistics Manager jobs? Cities in Rhode Island with the most Customer Logistics Manager job openings:
Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in Rhode Island as of May 2026, with employment types broken down into 3% As Needed, 67% Full Time, 15% Part Time, 9% Temporary, and 6% Contract. Highlights an 41% Physical, 14% Hybrid, and 45% Remote job distribution, with an average salary of $77,448 per year, or $37.2 per hour.
Logistics Manager

Logistics Manager

AstroNova, Inc.

West Warwick, RI • On-site

$65K - $90K/yr

Full-time

Posted 28 days ago

Job description

Position Summary/Objective

The Logistics Manager is responsible for overseeing all inbound and outbound logistics, shipping and receiving, and warehouse operations in support of AstroNova’s manufacturing, repair, and aftermarket businesses globally. This role ensures that materials and finished goods move accurately, efficiently, and compliantly while protecting production schedules, customer commitments, inventory accuracy, and cost objectives.

Reporting to the Vice President of Operations, the Logistics Manager works closely with Supply Chain, Purchasing, Planning, Quality, Global Trade Compliance, and Finance to ensure logistics execution aligns with operational priorities, regulatory requirements, and customer expectations.

Duties and Responsibilities

  • Oversee daily inbound and outbound logistics activities, including domestic and international shipments.
  • Ensure timely receipt of materials to support production schedules, repair activities, and on time delivery (OTD) performance.
  • Coordinate shipments of finished goods, repairs, loan units, and returns (RMA) to customers and suppliers.
  • Lead shipping and receiving teams to ensure accurate, timely, and compliant material movement.
  • Ensure packaging, labeling, handling, and documentation meet internal, customer, and regulatory requirements.
  • Oversee warehouse operations, material flow, storage practices, and space utilization.
  • Partner with Planning and Operations to support inventory accuracy, cycle counts, and physical inventory execution.
  • Drive continuous improvement in material movement, layout optimization, and dock to stock performance.
  • Manage relationships with freight carriers, freight forwarders, and logistics service providers.
  • Monitor freight spend and support cost reduction initiatives while maintaining service levels.
  • Ensure logistics personnel are properly trained in export shipping requirements and trade compliance fundamentals, including awareness of ITAR, EAR, and customer specific export controls as applicable.
  • Coordinate, track, and enforce required export compliance and shipping training for shipping, receiving, and warehouse personnel in alignment with company policy and audit requirements.
  • Ensure accurate execution and record retention for export/import documentation, shipping records, and transactional history.
  • Partner with Global Trade Compliance, Quality, and HR to address training gaps, corrective actions, and ongoing audit readiness.
  • Work closely with Operations, Repair Services, Customer Service, and Quality to support shipments, returns, and customer commitments.
  • Execute logistics transactions accurately and consistently within NetSuite ERP.
  • Establish, track, and report logistics KPIs, including OTD, freight performance, dock to stock time, inventory accuracy, and shipping cycle time.
  • Lead continuous improvement initiatives to improve throughput, accuracy, compliance, and responsiveness.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibilities

  • Lead, coach, and develop shipping, receiving, and warehouse personnel.
  • Establish clear expectations, standard work, and accountability across logistics functions.
  • Promote a safety focused, compliant, and customer driven culture.

Required Education and Experience

  • Bachelor’s degree in Supply Chain, Logistics, Operations, or related field, or equivalent experience.
  • 5+ years of logistics, warehouse, or distribution experience in a manufacturing or industrial environment.
  • Strong understanding of inbound and outbound logistics, freight coordination, and warehouse operations.
  • Working knowledge of export shipping requirements and trade compliance fundamentals.
  • Experience within an ERP/MRP environment (NetSuite preferred).
  • Ability to train, coach, and enforce compliance expectations across frontline teams.
  • Strong communication and cross functional collaboration skills.

Additional Preferred Skills, Experience, and Certifications

  • Experience supporting aerospace, electronics, or regulated manufacturing environments.
  • Prior people leadership or supervisory experience.
  • Familiarity with international shipping, RMAs, repair logistics, and loan unit processes.
  • Lean, Six Sigma, or continuous improvement exposure.


Physical Requirements

This position is a mix of sedentary and mobile work; requiring the ability to sit, stand, and walk for extended periods of time. The role also requires the ability to occasionally lift, carry, push, pull or otherwise move objects. It requires the ability to lift up to 35lbs. It requires the use of a computer for extended periods of time.