Customer Implementation Manager Jobs in Washington, VA

We are looking for a Branch Manager to join our Rexel, USA team in Culpeper, VA!

Summary: The Branch Manager is responsible for developing and coaching the team and ensuring profitable and safe branch operations. The Manager reviews all aspects of branch operations, interprets corporate goals, prepares and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth. Responsibilities include safety, personnel, facility, inventory, equipment, and overall business results.

• Drive profitability by utilizing company digital tools to maximize all aspects of branch performance and lead external digital strategy through customer digital adoption.
• Provide leadership, motivation, direction, and training to branch personnel; recognize personnel problems and take corrective actions as needed.
• Ensure branch personnel have the tools necessary to achieve highest levels of sales potential.
• Effectively manage branch Profit and Loss (P&L) to meet or exceed total sales, GE sales, net income, asset management targets, and expense budgets.
• Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls.
• Remain knowledgeable and current about markets served, customers, vendors, and competitors.
• Maintain and develop positive relationships with existing and prospective customers and vendors, demonstrate excellent customer service, and set an example for other staff.
• Conduct/oversee inventory control procedures and ensure appropriate inventory levels are maintained.
• Collaborate with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals.
• May fill in for branch and warehouse roles and make deliveries as needed.
• Perform other duties as assigned.

Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, and demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• 5+ years of sales, operations, electrical distribution, or similar B2B industry experience.
• 2+ years of leadership experience.
• Valid Driver’s License.
• High School or GED - Required.
• 4 Year / Bachelor's Degree - Preferred.

Knowledge, Skills & Abilities

• Knowledge and experience in inventory control and warehouse operations.
• Ability to manage P&Ls preferred.
• Ability to develop and implement sales strategies.
• Sales and service oriented, self‑motivated, dependable, possessing excellent leadership and customer service skills.
• Excellent written, verbal, interpersonal, and presentation skills are required.
• Strong negotiation and interpersonal skills.
• Experience with Microsoft Office and ERP system such as Solar Eclipse.
• Ability to develop and coach a team.

• Sit: Must be able to remain in a stationary position – Frequently – 21% to 50%.
• Walk: Must be able to move about inside/outside office or work location – Frequently – 21% to 50%.
• Use hands to finger, handle, or feel: Operates a computer and other office machinery – Constantly – at least 51%.
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally – up to 20%.
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally – up to 20%.
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions – Constantly – at least 51%.

• Up to 10 pounds – Constantly – at least 51%.
• Up to 25 pounds – Frequently – 21% to 50%.
• Up to 50 pounds – Occasionally – up to 20%.

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%.
• Exposed to electrical hazards; risk of electrical shock – Occasionally – up to 20%.
• Handles or works with potentially dangerous equipment – Occasionally – up to 20%.
• Travels to off‑site locations – Occasionally – up to 20%.

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• Short‑Term and Long‑Term Disability Insurance.
• 401K with Employer Match.
• Paid vacation and sick time.
• Paid company holidays plus flexible personal days per year.
• Tuition Reimbursement.
• Health & Wellness Programs.
• Flexible Spending Accounts.
• HSA Accounts.
• Commuter Transit Benefits.
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs.
• Professional Training & Development Programs.
• Career Advancement Opportunities – We like to promote from within.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.