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Customer Implementation Manager Jobs in Springdale, AR

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Customer Implementation Manager information

See Springdale, AR salary details

$34.5K

$91.5K

$148.6K

How much do customer implementation manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer implementation manager in Springdale, AR is $91,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $107,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What are popular job titles related to Customer Implementation Manager jobs in Springdale, AR?

For Customer Implementation Manager jobs in Springdale, AR, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Springdale, AR look for?

The top searched job categories for Customer Implementation Manager jobs in Springdale, AR are:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Springdale, AR as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $91,545 per year, or $44 per hour.

ERP Implementation Project Manager

ARMI Manufacturing of NWA

Fayetteville, AR • On-site

$104 - $134/hr

Other

Re-posted 24 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ERP Implementation Project Manager

11 days ago Requisition ID: 1196

Salary Range: $103,500.00 To $133,500.00 Annually

ERP Implementation Project Manager (Epicor Kinetic ERP)

We are seeking an experienced ERP Implementation Project Manager to lead our Epicor Kinetic ERP implementation. You will be the central point of accountability, working closely with Comtec (our implementation partner) and our internal teams to ensure a smooth transition and minimal disruption to customer projects.

Company Overview

Founded in 2003, NXA began its journey as a family-owned business specializing in process and utility piping work. Over the years, we have grown and diversified into two separate companies, expanding our offerings to include a comprehensive range of high-quality products and solutions. Today, NXA Manufacturing operates as its own entity, designing and fabricating custom stainless-steel equipment with an emphasis on products for the food, beverage, and dairy industry.

As an industry leader, we hold our team members to the highest standards, ensuring that we hire the best talent available. Our reputation for work safety, meeting deadlines, delivering quality products, and staying within budget underscores our commitment to excellence. As a family-owned business, we also understand the importance of investing in our team members and giving back to our local community.

Why you should join the NXA Manufacturing Team:

  • Competitive pay with opportunity for advancement as the company grows.
  • Phenomenal leadership with a strong foundation and investment in the latest technology and equipment.
  • Safety-first environment committed to maintaining a clean and secure workplace.
  • Great Work Culture - Join a team of highly skilled tradesman that work very well together because of the team-based mentality.
  • Arkansas Business of the Year Finalist in 2020
  • 2022 Diversity in the Workplace Award
  • Voted Best Manufacturer in the 2022 Arkansas Best of Biz Awards
  • Committed to Sustainability:2021 Mayor's Environmental Stewardship Award | Green & Sustainable Business of the Year.
  • Top 10 Best Places to Live in the U.S.:Fayetteville has been ranked in the top 10 "Best Places to Live" according to the U.S. News & World's Annual Reporting list for a consecutive 8 years in a row.

Responsibilities:

  • Must work on site at NXA's Fayetteville, AR location during regular business hours.
  • Lead all phases of the Epicor Kinetic ERP implementation
  • Coordinate internal resources and manage cross-functional project teams
  • Liaise between NXA, Comtec, and executive leadership
  • Develop and manage project plans, timelines, and deliverables
  • Identify and mitigate risks to business operations
  • Oversee SOPs, training plans, and change management efforts
  • Supervise the Epicor Kinetic ERP Administrator
  • Drive adoption, post-go-live stabilization, and continuous improvement

Requirements

  • Must be able to work on site at our Fayetteville, AR location
  • 5+ years of project management experience (ERP/manufacturing strongly preferred)
  • Proven success leading cross-functional teams through complex implementations
  • Must have experience with Epicor Kinetic ERP or similar platforms
  • Strong leadership, communication, and organizational skills
  • PMP certification or equivalent a plus
  • Bachelor's in Business, Engineering, IT, or related field preferred

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, genetic information, status as a military veteran, or any other characteristic protected by applicable law.

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